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Twilio Senior TSE Interview Questions and Answers

Updated 4 Mar 2023

Twilio Senior TSE Interview Experiences

1 interview found

Senior TSE Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Virtual interview...resume related questions..work history and all.
  • Q2. Critical ticket recently taken care of
  • Ans. 

    Resolved critical ticket related to server downtime

    • Identified root cause as a hardware failure in the server

    • Coordinated with the hardware team to replace the faulty component

    • Ensured minimal downtime by implementing temporary measures

    • Communicated updates to the customer and provided timely resolution

  • Answered by AI
  • Q3. Why do you want to join technical support
Round 3 - Assignment 

Customer queries related assignment. It had 7-8 question. Open book type.

Round 4 - HR 

(1 Question)

  • Q1. Basic HR questions related to your past work history.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be customer obsessed...go through company values.
Prepare your resume through.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They had template questions regarding process and some are related to simple math calculations.

Round 3 - One-on-one 

(1 Question)

  • Q1. The interviewer ask about my knowledge and provided some situational based questions.

Twilio Interview FAQs

How many rounds are there in Twilio Senior TSE interview?
Twilio interview process usually has 4 rounds. The most common rounds in the Twilio interview process are One-on-one Round, Assignment and HR.
What are the top questions asked in Twilio Senior TSE interview?

Some of the top questions asked at the Twilio Senior TSE interview -

  1. Critical ticket recently taken care...read more
  2. Virtual interview...resume related questions..work history and a...read more

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Twilio Senior TSE Interview Process

based on 1 interview

Interview experience

3
  
Average
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Twilio Senior TSE Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

3.2

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3.6

Work-life balance

3.9

Salary

2.8

Job security

3.9

Company culture

3.6

Promotions

3.2

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