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TruConnect Solutions

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based on 10 Reviews

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TruConnect Solutions Customer Care Executive Reviews

Updated 25 Dec, 2023

Overall Rating

4.7/5

based on 2 reviews

Rating distribution

5

1 (50.0%)

4

1 (50.0%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

5.0

Company culture

5.0

Work-life balance

5.0

Work satisfaction

4.7

Job security

4.7

Promotions

4.0

Salary

4.0

Skill development

TruConnect Solutions is rated 4.7 out of 5 stars on AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wi ... Read more

TruConnect Solutions is rated 4.7 out of 5 stars on AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

2 reviews found

Sort by: Popular

Customer Care Executive in Pune

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Dec 2023

Likes

One of the best place to work in BPO . Less politics almost negligible coz you have access to speak top management directly, the best HR. Employee centric.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

If you are doing your work right and what is expected, Nothing you will dislike about company, immediate appreciation, recognition you get No better place than this

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Apr 2022

Likes

Do your job, go home, sleep in peace Fixed Sunday off

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Monday to Saturday

Top trending discussions

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Interview Tips & Stories

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about TruConnect Solutions?

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Other TruConnect Solutions Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Compliance Specialist in Pune

Full Time

·

Business Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 31 May 2023

Likes

All good but as I observed they are 🎯targeting marathi people and Harrasing them to leave organization and People are absconding directly due to no perfect management...

Dislikes

Yes don't like but sometimes my manager helps to show people... Pure politics company... Recommended for other cast or not for local people ... We have to stay like a dog 🐕

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Operations Manager in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 May 2022

Likes

Great management, which brings in a lot of leadership and experience to the organization. Not only it is always open to listen to new ideas, but they reward you for your contributions as well. TruConnect has an engaging and challenging work environment that manages to bring the best out of its employees. There never seems to be a boring day. The pay, yearly raises, bonuses, benefits, events, company outings, opportunities for growth are outstanding with a positive and fun working environment. Probably the best company that I have worked for!...Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None that I can think of.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive and Specialist in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Truconnect teach me many things..i grew there and learn many things...if my situation were better i will still be there even now...no pressure with the job... management cares about their employees safety and health.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

No pressure, easy target, good incentive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Financial Analyst in Pune

Finance & Accounts Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 12 Dec 2021

Likes

Work life balance and supportive colleagues. Got to learn new things

Work-life balance - Good

Dislikes

Colonial mind set of US team towards India center, little employees benefit.. Even during covid company did not provide any support and compensation to take broadband connection, purchasing office furniture but allowances were cut to reduce the cost to company. Salary hikes are below average despite doing financially great. Inflation adjusted growth is a norm for the most people here.

Salary - Poor
Company culture - Poor

Work Details

Work life balance is there but because of night shift it doesn't feel like that

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Compliance Executive in Pune

Compliance Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 17 Sep 2019

Likes

Amazing work environment created by people...Less people so everyone works like a family on a barbeque ....People are nice

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Less growth opportunities ,social and political drama,

Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Test Lead in Pune

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2019

Likes

If you need a job then join .. forget about learning

Salary - Excellent

Dislikes

All is good, except trust between onshore people to offshore

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday

Compliance Quality Analyst in Pune

Full Time

·

Operations / Strategy Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 17 Dec 2024

Likes

Good work life balance

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not too many opportunities to grow

Compliance Executive in Pune

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

Skill development

Job security

Promotions

Work satisfaction

Company culture

Work-life balance

posted on 26 Dec 2023

Likes

Salary - Excellent

Overall Rating

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More about working at TruConnect Solutions

HQ - Los Angeles, California, United States (USA)
Telecom

People also ask about TruConnect Solutions's Customer Care Executives

How is TruConnect Solutions to work for?

TruConnect Solutions is rated 4.7 out of 5, based on 2 reviews by employees on AmbitionBox. TruConnect Solutions is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at TruConnect Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at TruConnect Solutions?

According to AmbitionBox ratings, TruConnect Solutions employees rate its salary and benefits as 4.0 out of 5. You can know more about TruConnect Solutions Salaries at AmbitionBox

How is the work culture at TruConnect Solutions?

Work culture is rated 5.0 at TruConnect Solutions by 2 employees. While job security is rated 4.7 and work-life balance is rated 5.0 at TruConnect Solutions. Read detailed reviews by employees of TruConnect Solutions on AmbitionBox.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 TruConnect Solutions reviews submitted by TruConnect Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TruConnect Solutions is the right company for you. ... Read more

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TruConnect Solutions Customer Care Executive Reviews

Employee Benefits for TruConnect Solutions Customer Care Executive

Office cab/shuttle

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

Annual health checkup

0 total responses

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