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Traya Health
based on 105 Reviews
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Full Time
E-commerce Department
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The work culture is great! Feels good to work with like minded people.
We have 1 Table Tennis. Hope we have 2 -more table tennis. 1 is too crowded. ;)
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Actually if I say there is nothing that I like in Traya. Its just they give good salary, but apart from money a person need peace of mind also.
Lot of people told me about Traya’s toxic culture, but I thought to give it a try. And I completely made the wrong choice. One manager named “Zahra Lokhandwala” this female really dont know how to talk to employees. Having some shares in company she thinks she owns it completely. She always support her favourite people give them promotion. There is no value of persons experience or knowledge. People get promoted even when they know nothing about customer experience and people management. And the best part they will make people work extra without paying overtime. Also, they go against labour law and make people work more than 6days a week. Recently they had sale day in which they made people work for 10-11hrs for 3days without giving them OT and maximum people even worked for more than 9days in stretch. And all this was instructed by so called CS Lead “Zahra Lokhandwala”, she keeps throwing her attitude on people. If she dont like someone she demote them from their position and put them on calls. Which no company does, other company put leaders on PIP and give time to improve performance, but Miss Zahra do the other way round. Some A** L****r always behind her and she enjoys that a lot. So, guys if you thinking to join Traya then please dont....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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The only good aspect of working in this company is salary.
Everything is a mess, if you want to be a part of the toxic culture, and ruin your mental peace, join this company. This company is run on high levels of favoritisms and dictatorship, the HR team is full of arrogance and bad attitude with inexperience folks. Management doesn't know what is happening on the floor. Skip this company to keep a sound mental health.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Excellent work environment and there is great opportunity for the employees.
Everything is as perfect as required.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality analyst Department
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There's is nothing to like about this company.....worst company ever....never join this company it's better to be at home jobless than working for this company.
Worst quality management dont know how company will grow with this quality being monitored.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Corporate Communication Department
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It is a good company with a big space and welcoming people
There is too much of biasness. Customer relation manager is Zahra is really toxic and doesnt treat her employees with respect and often makes an impact on her team’s performance She is not approachable at all. And carries her attitude around. She puts people down and thinks she is the superior person
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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People
Everything is good there is nothing to dislike
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Great challenges
Working hour Hr Leave policy
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Health Informatics Department
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Nothing . . . .
Everything... Worst organization . .
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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It's the most stressful and depressing company to work with. For the sake of mental health, one should avoid joining this company. The managers and HODs are the meanest. The process functions as biasedness and favoritism. After putting in all the hard work and working extra hours you don't get paid OT. Their way of motivating the employees is a slice of pizza.
Traya is surviving in the industry with the help of fake consumer reviews. Their three-fold treatment of hair loss is absolute crap. One can buy minoxidil from the market and regrow his/their hair. But in the name of a threefold treatment traya will make you buy multiple tablets and hair oil which doesn't even work. All the people shown in the traya advertisements are the traya's employees. The worst part of working in the process is anyone can get fired as and when they like and you will not be informed about it prior. Your incentives will also get hold. The 5-star rating of the process on the job sites is also fake. Traya has bought all the fake good reviews on all the sites. One should not fall for the company just on the basis of good reviews. In today's world, even the reviews are manipulated and bought by companies....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Very helpful management. They provide complete guideness
Work timing is little extra as compared to others.
Work timings: Strict Timings
Full Time
Other Department
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Great learning opportunities, since its a startup you get an exposure to every department, and work along side each team. The managers are great, and the work hours are good you get a little flexibility in those terms as well. Also the people are great, Accounts team credits salaries on time sometimes slight early as well, HR team is very supportive they conduct various activates for Employee Engagement and you can always reach out to them for Grievances....Read More
The Holidays Scheme is very they can improve a little, Mind you the leave policy is one of the best but floater leaves (Festive leaves like Holi, Eid, Diwali, etc.) is very they can make some improvements, Apart from that, I guess the space is also reducing, now since its a growing company they hire new talents everyday and I guess they are working on procuring a bigger office space as well so nothing huge wrong Traya, Infact I would say its one of the peaceful startups to work at....Read More
Work policy: you can avail WFH with approval from your managers no set limit of days.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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One of the standout aspects pf working at Traya Health is the freedom and lack of restrictions provided to me . From day one, I've appreciated the autonomy to explore and contribute without feeling micromanaged. Additionally, the culture of collaboration ensures that no question goes unanswered, fostering a learning environment where team members are eager to assist and share knowledge. This inclusive and open atmosphere has greatly facilitated my transition into the role of a Tech Support Intern....Read More
Given That I've only been with Traya Health for a Month, it's challenging to identify any specific dislikes about the company
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing to like here... Do not work here...! WARNING....!!!!!! PLEASE DO NOT WORK HERE... MOST PATHETIC WORK CULTURE AND THE MOST USELESS AM(ASSISTANT MANAGERS)... THEY WILL NEVER APPRECIATE HOW MUCH YOU WORK FOR THEM IF FOR ONE DAY YOU HAVE NOT COMPLETED YOUR TARGET YOU WILL BE GIVEN A WARNING EMAIL THEY FORGET ABOUT THE REST OF THE DAYS...THEY WILL TREAT YOU LIKE LABOURERS YOU WILL GET A FEELING THAT EVEN LABORERS ARE NOT TREATED LIKE THIS.. IF YOU WORK HERE YOU WILL BE DEPRESSED...Read More
(This is the first time I am giving a review to a company)It is the worst and most pathetic company to work with, they will tell you in the training that it is very easy no one will force you to work if you complete your target we don't follow BPO culture here, but it is worse than BPO. Even if you complete your target they will tell you to do more and even if you do more they will ask you to do more, their more never stops if one cannot complete their target, the whole team suffers and if you are overachieving your targets they will increase the running target in between they don't let their employee have mental peace even after working so hard for the targets. Every week there is a new update with useless markdowns given by quality so that you don't match all of the Parameters provided. Every week you have to complete a PKT 4 PKT in a month and that too on the same day within 30 mins else you will be given a warning. Leave policies are very bad for CL you have to apply 15 days Prior like if we have planned the CL one cannot take CL on urgent basis, for SL you need to have valid documents from doc or else it will not be approved you can only have one SL per month anything above one SL is LOP in a month. Also if you don't show them the documents, if someone is suffering from fever only they have to work because for fever if you take PCM medicine you don't have medical document slips for PCM and if you take a leave it is salary deducted after 1 LOP(loss of Pay) HR will give you a warning mail and if you take another LOP within 60 days you"ll go under PiP, and after another LOP it is ZT, you cannot apply for floater they will never approve they will give you plenty of useless reasons and they will not approve it, you can only apply for floater once in 90 days if you take floaters after 30 days they will say it is not approved you have already taken a floater 30 days before(Strict timings 9:45 to 7:30 with only 45 mins break but it is very rare that they will let you leave at the time, they will ask you to work till 8:30 sometimes 9 PM) if you want mental peace and work-life balance never work here. Also getting WO on Saturday and Sunday is impossible you have to write an email that why you want WO on Sat or Sun, there are no week off preferences you have to take the week off that is given to you according to Roaster and if you have any work on the order day forget it that you can do it, you have to take LOP for that, Also they are fooling their customers by the treatment nothing good in their products the only thing that works is minoxidil that too they buy it from other Pharmaceutical company and paste their Stickers on it. And when they want to fire you they will make the process hard for you and will make you so stressed that even after achieving your targets, you would leave the company.........The HR Policies and company policies change from time to time, even after telling you the truth you still want to join so please make sure that you take everything written on the Offer Letter in the beginning, or else they will say this will not happen you need to have written valid proof....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations, Maintenance & Support Department
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None
Traya is ruled by favouritism rather than merits. Zahra Lokhandwala is the greatest example of it. If you need any good position just be her pet and you’ll grow great paths in Traya. No official system followed to even weigh someone’s merit before giving them any position or pay structure and the worst part being no one even questions this ill structured process. So anyone joining Zahra’s team , just become her favourite and you’ll have a career full of growth without any questions placed or even merits checked...Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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i like there positive environment, well trained staffs, and well educated and experienced trainers., that's was my dream job, I would like to rejoin soon, m waiting for hiring session.
nothing any dislikes , everything was fine and best , all moment was memorable as well.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing that I like in this company
No job security they can fire you anytime if I shared my experience i work with this company for 2 months and I got very bad experience firstly this is totally a sales company they will pressure you for the target in OJT as well first they will say that if ur not meeting your target atleast u should show the productivity which meansu need to attempt 130/180 calls I gave my best I try to attend daily more than 100/130 calls but when it comes to result suddenly they change there wordings stating that you have not meet your target so u can't continue and they fire me is this the way company works worst company with worst experience pathetic guys think twice before going they can fire you on going training period also if u not clear your pkt test...Read More
Work days: Monday to Saturday (Strict Timings)
Full Time
Digital Marketing Department
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The psychological safety that has been cultivated in the workplace is great. Everyone can express their ideas regardless of the authority in terms of company's growth or project based decisions. My manager is an awesome and empathetic person. Listening to the employee's carefully and trying to provide as much as flexibility possible. My manager has also emphasize on human sustainability has really increase our productivity and making us ready to take difficult challenges and projects....Read More
They haven't fixed my PF issue till now in which they made the mistake. They do not give you complete details sometimes unless you ask for it. They should add character fit-based criteria to select employees. The other executives or team leader trying to pin you down or gas light you just to get more visibility like they have some jealousy to you.
Work policy: 5 days/week from Office from office
Work days: Rotational Shift (Flexible Timings)
Full Time
Other Department
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I starting when I join Traya it was very good experience I learned so many new things.
The new HR manager of Traya she don’t know how to handle a team she judge you in 10 days that you are fit for the role or not and then directly tell you to put your resignation. If you think that someone is not good in something tell them to improve but she will not going to tell you what’s the reason
Work timings: Strict Timings
Full Time
Recruitment & Talent Acquisition Department
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The fact that it is full of enough and energetic young minds. I get to learn new things from everyone on the floor.
Nothing as such just would love if we have Saturday off as well
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Digital Marketing Department
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The work environment is awesome. Get new opportunities to work as well. We got the best Manager for our team. I have got the best team anyone could as for
Salary structure
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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