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Traya Health
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2 reviews
2 reviews
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Full Time
Customer Success Department
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Excellent work environment and there is great opportunity for the employees.
Everything is as perfect as required.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice Department
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Incentives
Some team leader was not good
Full Time
Voice / Blended Department
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There was nothing interesting
The rules and strict pressure
Full Time
Voice / Blended Department
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One of the Pathetic BPO. Although they claim they are not a BPO. It is worst than a BPO.
Team leads and the entire management. .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Voice / Blended Department
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Actually if I say there is nothing that I like in Traya. Its just they give good salary, but apart from money a person need peace of mind also.
Lot of people told me about Traya’s toxic culture, but I thought to give it a try. And I completely made the wrong choice. One manager named “Zahra Lokhandwala” this female really dont know how to talk to employees. Having some shares in company she thinks she owns it completely. She always support her favourite people give them promotion. There is no value of persons experience or knowledge. People get promoted even when they know nothing about customer experience and people management. And the best part they will make people work extra without paying overtime. Also, they go against labour law and make people work more than 6days a week. Recently they had sale day in which they made people work for 10-11hrs for 3days without giving them OT and maximum people even worked for more than 9days in stretch. And all this was instructed by so called CS Lead “Zahra Lokhandwala”, she keeps throwing her attitude on people. If she dont like someone she demote them from their position and put them on calls. Which no company does, other company put leaders on PIP and give time to improve performance, but Miss Zahra do the other way round. Some A** L****r always behind her and she enjoys that a lot. So, guys if you thinking to join Traya then please dont....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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The only good aspect of working in this company is salary.
Everything is a mess, if you want to be a part of the toxic culture, and ruin your mental peace, join this company. This company is run on high levels of favoritisms and dictatorship, the HR team is full of arrogance and bad attitude with inexperience folks. Management doesn't know what is happening on the floor. Skip this company to keep a sound mental health.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Communication Department
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It is a good company with a big space and welcoming people
There is too much of biasness. Customer relation manager is Zahra is really toxic and doesnt treat her employees with respect and often makes an impact on her team’s performance She is not approachable at all. And carries her attitude around. She puts people down and thinks she is the superior person
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Compare to Managers and Ams, Founder's are down to earth and humble person.
CS leads, Managers. Here Cs leads and managers are being made without any experience of that department. Irony is a person with no quality background is being made CS lead and Managers and Ams of quality department.
Work days: Rotational Shift (Strict Timings)
Full Time
Customer Success Department
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Great challenges
Working hour Hr Leave policy
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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I liked the opportunity
The company management is worse, can't take sides of the right person. Too much manipulative.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Telecom Department
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Full Time
Voice / Blended Department
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The management was good
While I was working they had flexible working hours and it would extend till 10-12 hours in a day
Full Time
Customer Success Department
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JUST THEY GIVE GOOD SALARY BUT MENTAL PEACE MORE IMPORTANT THEN A MONEY
ONE OF THE WROST COMPANY EVER I HAVE SEEN IN MY LIFE. THEY TREAT THE EMPLOYEES LIKE A LABOUR THIS PEOPLE WANT EVERYTHING EQUALLY LIKE PRODUCTIVITY , TALKTIME, QUALITY , SHIFT TIMING EVERYTHING. EVERY DAY WE HAVE TO SIT MORE THEN 10 HOURS SPECIALLY WHEN TARGETS ARE NOT COMPLETED. EVERY SINGLE DAY THEY HAVE NEW RULE. RECENTLY THEY HAD A SALE DAY FOR 3 DAYS AND EVERYONE WORKED FOR MORE THEN 10-11 HOURS WITHOUT ANY OT. PLEASE I REQUEST NEVER JOINED IN TRAYA THEY HAVE A VERY TOXIC CULTURE THEY DONT KNOW HOW TO TREAT THE EMPLOYEES....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Post Sales Department
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Only The People Working There Are Good.They help you with everything and support you
Everything about traya is disliked.They Basically Fool their customers and their working hours are very pathetic.The stress here is so much that you may face some serious health issues.the shift hours here are very pathetic 10 to 12 hours of shift timings.their pay is very low if you consider the work they should provide more they want literally everything from you but if You want Leaves They Will Not Provide You any Kind Of leaves even On a national holiday they will not provide you a leave or pay any extra amount of money on national holidays or main main festivals like eid or diwali even if you provide a mail regarding leaves they will not revert back they will ignore your leave mails.they want you to be logged in 10am sharp or if the login times is not proper they will Deduct the Lop And The leaving timings are not fixed they Will force you to sit and complete the work "ZABARDASTI" the manager is very hectic to work with very in-coperative,Only one week off is provided that too rotational not a fixed one.Please Think 100 times before joining this company.Because you will be overworked For atleast 10 hours...Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Other Department
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Great learning opportunities, since its a startup you get an exposure to every department, and work along side each team. The managers are great, and the work hours are good you get a little flexibility in those terms as well. Also the people are great, Accounts team credits salaries on time sometimes slight early as well, HR team is very supportive they conduct various activates for Employee Engagement and you can always reach out to them for Grievances....Read More
The Holidays Scheme is very they can improve a little, Mind you the leave policy is one of the best but floater leaves (Festive leaves like Holi, Eid, Diwali, etc.) is very they can make some improvements, Apart from that, I guess the space is also reducing, now since its a growing company they hire new talents everyday and I guess they are working on procuring a bigger office space as well so nothing huge wrong Traya, Infact I would say its one of the peaceful startups to work at....Read More
Work policy: you can avail WFH with approval from your managers no set limit of days.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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One of the standout aspects pf working at Traya Health is the freedom and lack of restrictions provided to me . From day one, I've appreciated the autonomy to explore and contribute without feeling micromanaged. Additionally, the culture of collaboration ensures that no question goes unanswered, fostering a learning environment where team members are eager to assist and share knowledge. This inclusive and open atmosphere has greatly facilitated my transition into the role of a Tech Support Intern....Read More
Given That I've only been with Traya Health for a Month, it's challenging to identify any specific dislikes about the company
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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It's growing start up
Here is manager Sandip agarwal. Which is very bad. While taking interview he will talk nicely. After joining he wil give so much work pressure . Also everytime he will if you are not able to do it then resign. For him employees not at all matter. Even the employees has given there best. He can ask to resign and go. For him his ego matters and one sentence he will say your attitude is not good. This kind of attitude will not work. Not for one or two employees. He will say for them he want to remove. He have very dominating thing. Will not allow employees to keep there points. Even it's not your work. If you really not able to get job anywhere then only join. Also if you are able to give your weekends and midnights till 12-2 then only join....Read More
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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i like there positive environment, well trained staffs, and well educated and experienced trainers., that's was my dream job, I would like to rejoin soon, m waiting for hiring session.
nothing any dislikes , everything was fine and best , all moment was memorable as well.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Digital Marketing Department
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The psychological safety that has been cultivated in the workplace is great. Everyone can express their ideas regardless of the authority in terms of company's growth or project based decisions. My manager is an awesome and empathetic person. Listening to the employee's carefully and trying to provide as much as flexibility possible. My manager has also emphasize on human sustainability has really increase our productivity and making us ready to take difficult challenges and projects....Read More
They haven't fixed my PF issue till now in which they made the mistake. They do not give you complete details sometimes unless you ask for it. They should add character fit-based criteria to select employees. The other executives or team leader trying to pin you down or gas light you just to get more visibility like they have some jealousy to you.
Work policy: 5 days/week from Office from office
Work days: Rotational Shift (Flexible Timings)
Full Time
Recruitment & Talent Acquisition Department
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The fact that it is full of enough and energetic young minds. I get to learn new things from everyone on the floor.
Nothing as such just would love if we have Saturday off as well
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Digital Marketing Department
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The work environment is awesome. Get new opportunities to work as well. We got the best Manager for our team. I have got the best team anyone could as for
Salary structure
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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The team members at ORM are not just colleagues, but also a supportive network of individuals who uplift and inspire each other daily.
Nothing, everything is going smoothly.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Product
No work life balance. Keep working late nights. Weekends will not be like our weekends . No job security. They will just scold for everything. Ask people to resign.
Work days: Monday to Friday (Flexible Timings)
Full Time
Customer Success Department
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Nothing
The quality team who approves people for job during certification is terrible, they fail you after 30 days of intense training and mock calls and writes wrong feedback after certification call, the system over there is not capable of hiring good people they want their hair coaches to show fake empathy and appreciation . Each Day there are some new updates regarding medications (they want you to be flexible with your knowledge), and during OJT(on job training) seniors don't help you they are expecting you to take perfect calls on your first day, They really need to change their way towards approving certification round otherwise no one would work for them #Qualityteamsucks...Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 4 Traya Health reviews submitted by Traya Health employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Traya Health is the right company for you. ... Read moreCogoport
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