Traya Health ORM Executive Reviews

Likes

The only good aspect of working in this company is salary.

Dislikes

Everything is a mess, if you want to be a part of the toxic culture, and ruin your mental peace, join this company. This company is run on high levels of favoritisms and dictatorship, the HR team is full of arrogance and bad attitude with inexperience folks. Management doesn't know what is happening on the floor. Skip this company to keep a sound mental health.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Excellent work environment and there is great opportunity for the employees.

Dislikes

Everything is as perfect as required.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only salary on time nothing else

Dislikes

Worst than a BPO. The company post fake reviews of their own employee. Representing as Customer You can see the videos on their YouTube. Things change every month because of new trainers, quality analysis is worst. Even when the customer are satisfied. Still they will cut down quality score leading to hold on increment. Since a year i have been noticing that the more you sugar coat the seniors the more increment you will get. HR will not support you. Not recommended....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is a good company with a big space and welcoming people

Dislikes

There is too much of biasness. Customer relation manager is Zahra is really toxic and doesnt treat her employees with respect and often makes an impact on her team’s performance She is not approachable at all. And carries her attitude around. She puts people down and thinks she is the superior person

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good Working Environment, very fresher friendly. Made alot of food friends in short amount of time

Dislikes

Work-life balance sucks, have to work 6 days a week (9 hrs 30 mins) with rotational week-offs, getting a weekoffs on Sunday is impossible. Work pressure is there, have to put maintain 5 hrs of talktime otherwise have to maintain 40 connects. Have to follow scripts otherwise 0 in audit. Scripts changes from time to time and it sucks to adapt to new scripts. 100 new things are introduced every month that we have to know and 10 people have 50 other opinions over a question....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great challenges

Dislikes

Working hour Hr Leave policy

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Very helpful management. They provide complete guideness

Dislikes

Work timing is little extra as compared to others.

Work Details

Work timings: Strict Timings

Likes

Nothing

Dislikes

I am writing to express my deep concern about the unprofessional behavior that I experienced in Tatvartha at the Mumbai branch. As a 21-year-old, I was shocked and dismayed by the incident that happened to me,it was especially insensitive. I wanted to reach out to you and ask if you had any information on what happened and the reasons behind it. I would greatly appreciate any insight or details that you can provide on this matter. I came across your post on social media which inspired me to join Tatvartha. However, after the unfortunate incident that I experienced, I will make sure that no one close to me ever joins your organisation. I joined your company on 16th January and unfortunately, I was terminated without any valid reason and evidence. It came as a shock to me when I was informed about this on 23rd of January. I tried reaching out to Apoorva and Zara over email multiple times regarding the valid justification of terminating me from your organization, however I can still justify or take a stand for myself that I was nowhere wrong. I have attached the email where I have clearly explained the incident happened with me. In short, Miss. Apoorva has made several false statements about me, and Mr. Rohit has followed suit by adding false statements of his own. Additionally, Miss. Zara has declared illogical statements without consulting me or without sharing the valid proof or the medical evidence. I do have audio proof of the things that have been said to me. I would be grateful if you could provide some clarity on this matter....Read More

Likes

One of the standout aspects pf working at Traya Health is the freedom and lack of restrictions provided to me . From day one, I've appreciated the autonomy to explore and contribute without feeling micromanaged. Additionally, the culture of collaboration ensures that no question goes unanswered, fostering a learning environment where team members are eager to assist and share knowledge. This inclusive and open atmosphere has greatly facilitated my transition into the role of a Tech Support Intern....Read More

Dislikes

Given That I've only been with Traya Health for a Month, it's challenging to identify any specific dislikes about the company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like here... Do not work here...! WARNING....!!!!!! PLEASE DO NOT WORK HERE... MOST PATHETIC WORK CULTURE AND THE MOST USELESS AM(ASSISTANT MANAGERS)... THEY WILL NEVER APPRECIATE HOW MUCH YOU WORK FOR THEM IF FOR ONE DAY YOU HAVE NOT COMPLETED YOUR TARGET YOU WILL BE GIVEN A WARNING EMAIL THEY FORGET ABOUT THE REST OF THE DAYS...THEY WILL TREAT YOU LIKE LABOURERS YOU WILL GET A FEELING THAT EVEN LABORERS ARE NOT TREATED LIKE THIS.. IF YOU WORK HERE YOU WILL BE DEPRESSED...Read More

Dislikes

(This is the first time I am giving a review to a company)It is the worst and most pathetic company to work with, they will tell you in the training that it is very easy no one will force you to work if you complete your target we don't follow BPO culture here, but it is worse than BPO. Even if you complete your target they will tell you to do more and even if you do more they will ask you to do more, their more never stops if one cannot complete their target, the whole team suffers and if you are overachieving your targets they will increase the running target in between they don't let their employee have mental peace even after working so hard for the targets. Every week there is a new update with useless markdowns given by quality so that you don't match all of the Parameters provided. Every week you have to complete a PKT 4 PKT in a month and that too on the same day within 30 mins else you will be given a warning. Leave policies are very bad for CL you have to apply 15 days Prior like if we have planned the CL one cannot take CL on urgent basis, for SL you need to have valid documents from doc or else it will not be approved you can only have one SL per month anything above one SL is LOP in a month. Also if you don't show them the documents, if someone is suffering from fever only they have to work because for fever if you take PCM medicine you don't have medical document slips for PCM and if you take a leave it is salary deducted after 1 LOP(loss of Pay) HR will give you a warning mail and if you take another LOP within 60 days you"ll go under PiP, and after another LOP it is ZT, you cannot apply for floater they will never approve they will give you plenty of useless reasons and they will not approve it, you can only apply for floater once in 90 days if you take floaters after 30 days they will say it is not approved you have already taken a floater 30 days before(Strict timings 9:45 to 7:30 with only 45 mins break but it is very rare that they will let you leave at the time, they will ask you to work till 8:30 sometimes 9 PM) if you want mental peace and work-life balance never work here. Also getting WO on Saturday and Sunday is impossible you have to write an email that why you want WO on Sat or Sun, there are no week off preferences you have to take the week off that is given to you according to Roaster and if you have any work on the order day forget it that you can do it, you have to take LOP for that, Also they are fooling their customers by the treatment nothing good in their products the only thing that works is minoxidil that too they buy it from other Pharmaceutical company and paste their Stickers on it. And when they want to fire you they will make the process hard for you and will make you so stressed that even after achieving your targets, you would leave the company.........The HR Policies and company policies change from time to time, even after telling you the truth you still want to join so please make sure that you take everything written on the Offer Letter in the beginning, or else they will say this will not happen you need to have written valid proof....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

None

Dislikes

Traya is ruled by favouritism rather than merits. Zahra Lokhandwala is the greatest example of it. If you need any good position just be her pet and you’ll grow great paths in Traya. No official system followed to even weigh someone’s merit before giving them any position or pay structure and the worst part being no one even questions this ill structured process. So anyone joining Zahra’s team , just become her favourite and you’ll have a career full of growth without any questions placed or even merits checked...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

i like there positive environment, well trained staffs, and well educated and experienced trainers., that's was my dream job, I would like to rejoin soon, m waiting for hiring session.

Dislikes

nothing any dislikes , everything was fine and best , all moment was memorable as well.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing that I like in this company

Dislikes

No job security they can fire you anytime if I shared my experience i work with this company for 2 months and I got very bad experience firstly this is totally a sales company they will pressure you for the target in OJT as well first they will say that if ur not meeting your target atleast u should show the productivity which meansu need to attempt 130/180 calls I gave my best I try to attend daily more than 100/130 calls but when it comes to result suddenly they change there wordings stating that you have not meet your target so u can't continue and they fire me is this the way company works worst company with worst experience pathetic guys think twice before going they can fire you on going training period also if u not clear your pkt test...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

I starting when I join Traya it was very good experience I learned so many new things.

Dislikes

The new HR manager of Traya she don’t know how to handle a team she judge you in 10 days that you are fit for the role or not and then directly tell you to put your resignation. If you think that someone is not good in something tell them to improve but she will not going to tell you what’s the reason

Work Details

Work timings: Strict Timings

Likes

The fact that it is full of enough and energetic young minds. I get to learn new things from everyone on the floor.

Dislikes

Nothing as such just would love if we have Saturday off as well

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

The quality team who approves people for job during certification is terrible, they fail you after 30 days of intense training and mock calls and writes wrong feedback after certification call, the system over there is not capable of hiring good people they want their hair coaches to show fake empathy and appreciation . Each Day there are some new updates regarding medications (they want you to be flexible with your knowledge), and during OJT(on job training) seniors don't help you they are expecting you to take perfect calls on your first day, They really need to change their way towards approving certification round otherwise no one would work for them #Qualityteamsucks...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.