Theobroma Foods Mumbai Reviews

Likes

I wanted to take a moment to express my appreciation for the positive changes we’ve seen in Theobroma’s HR department recently. With the new team members in place, there has been a noticeable improvement in communication and issue resolution. Employees are now receiving timely and helpful responses, and issues are being resolved on the spot, which is fantastic to see. I’d especially like to highlight Mintu from the FOH department, who has been doing a great job in supporting the FOH team and ensuring that problems are addressed promptly. This is a significant improvement compared to last year, when we faced delays and struggled with getting timely responses. It’s encouraging to see how the HR team has become more efficient, and I’m happy to report that over the last six months, the support provided has been consistently good. Keep up the great work!...Read More

Dislikes

Job security is the main problem

Likes

Earlier it was good but since the management has changed it has started company’s downfall

Dislikes

No proper management. Worst staff No good appraisals and benefits as an employee

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

This review is regarding the contact center of Theobroma located in Deonar. What I liked about this job was that the work is very simple; you just need to attend inbound calls, which is typical for a call center job. However, there are many aspects that I disliked.

Dislikes

There are lots of office politics, no growth opportunities, and the salary is also very average. There are no leave benefits; we have to beg for a day off, even for emergency leave, and provide all documents, even in cases of family deaths, where there's no humanity shown. Moreover, the worst person there is Pooja Yadav, who is a team leader and runs all the office politics, manipulating people without maintaining professionalism. They try to bring you down if they feel you will be promoted. Additionally, there are allegations of illegal substance use during shifts, with Pooja Yadav's support. It has been highlighted to management multiple times, but no actions have been taken. Furthermore, there are instances of racist behavior based on religious beliefs....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The Learning Curve and being part of India's no 1 Bakery & Patisserie Brand. The Theobroma expansion always keeps you on toes, plus self-motivated.

Dislikes

Employee Benfits and Engagement can improve.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Team Work is the best

Dislikes

Everything is good nothing to change.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

LEARNING GOOD COMMUNICATION SKILLS AND CONVENCING GUEST WITH SERVING BEST RESOLUTION BASED ON THEIR QUERIES.

Dislikes

THE TEAM MATES ARE NOT USEFULL AND THEY ARE HELPLESS

Likes

Product quality

Dislikes

Job security not there

Likes

work place is good. learning is very good

Dislikes

nothing to say about any thing