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THE LEELA PALACES HOTELS & RESORTS

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4.0

based on 654 Reviews

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THE LEELA PALACES HOTELS & RESORTS Senior Guest Service Associate Reviews

based on 4 reviews

Updated 21 Sep, 2023

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.7

Company culture

3.7

Job Security

3.6

Work Satisfaction

3.1

Work-Life balance

3.0

Salary & Benefits

3.0

Promotions/Appraisal

4 reviews found

Sort by: Popular

Senior Guest Service Associate in New Delhi

Full Time

Front Office & Guest Services Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 21 Sep 2023

Likes

I don’t think so any

Dislikes

Even after the full manning, people have to work for 13-14hrs per shift. No appraisal no promotion, salary maybe a benefit but work life balance sucks. Managers are partial.

Work Details

Work days: Rotational Shift (Strict Timings)

Senior Guest Service Associate in New Delhi

Full Time

Food & Beverage Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 12 Jan 2021

Likes

The work culture is friendly and helps learning new skills . There is job security.

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Senior Guest Service Associate in New Delhi

Food & Beverage Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Feb 2022

Likes

Very good environment and culture. There is a super nice cafeteria and the company policies are good. Appraisals are fair and they give good salary hike and bonus every year.

Work Details

There is good staff I learnt everything on the job.

Work days: Rotational Shift (Strict Timings)

Senior Guest Service Associate

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 29 Nov 2019

Likes

Very good industry helpful people all departments very good

Dislikes

Nothing

Work Details

I am working as housekeepin grs room make

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

Got a question about THE LEELA PALACES HOTELS & RESORTS?

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Similar Designation Reviews

Senior Associate in New Delhi

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 17 Aug 2024

Likes

The female managers are a pain. Very difficult to work with.

Dislikes

The managers work together and there's a lot of favouritism and don't promote

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Gurgaon / Gurugram

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 Feb 2023

Likes

great place to access your career..

Dislikes

work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Trainee in New Delhi

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 07 Jun 2023

Likes

Quality of work

Dislikes

Long working hours

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Trainee in Gurgaon / Gurugram

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 22 Jul 2024

Likes

Environment is very good and healthy

Dislikes

Food is very low quality

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Trainee in New Delhi

Full Time

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 12 Jan 2023

Likes

It was good experience.

Dislikes

Some employees had a rude and unbearable behavior.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Restaurant Manager in Bangalore Rural

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 04 Apr 2021

Likes

Work culture

Dislikes

Work life balance

Work Details

Assistant restaurant manager

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Steward in Mumbai (working remotely)

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 20 Dec 2023

Likes

The work environment is okay I have I have started my career as fresher and I gained extensive experience in food and beverage department Mr Abhishek Basu was our food and beverage manager and he was awesome manor for us

Dislikes

The permanent employees who work as under political party committees are not good some are supporting some not other than rest all was good

Supervisor in Bangalore / Bengaluru

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 09 May 2021

Likes

Insecure job ,rest everything is good.

Guest Service Associate in New Delhi

Full Time

Food and beverage service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 12 Mar 2019

Likes

They give the opportunity to learn and develop your skills. The work environment is friendly.

Dislikes

The only problem is the less number of offs as compared to other hotels.

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Steward in Bangalore / Bengaluru

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 30 Jul 2023

Likes

I wish to go there to work again if I will get chance to work in the same hotel

Dislikes

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Other THE LEELA PALACES HOTELS & RESORTS Reviews

Front Office Executive in Mumbai

Full Time

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 28 Sep 2024

Likes

I don’t because i just gave interview and felt like, it is a trap

Dislikes

No clarity on job duties and responsibilities, felt like everyone is bitching about everyone’s back. Even the GM Mr. Sud, the head of HR is such a waste. He doesn’t know how to talk to anyone, i mean who has given him the position? I am just coming back from my interview I don’t know yet if i am selected or not. In a cab rn, and felt like let’s give a good honest review. Let me tell you, they don’t provide accommodation, and GM was praising the fact that they don’t give accommodation. They didn’t discussed the salary, because they are confused, they don’t know what they are doing. Leela i hope this is not your true culture 😂...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Hotel Operation Trainee in New Delhi

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 Sep 2024

Likes

No verbal abuse in the hotel. Which is a very common thing in hotel industry.

Dislikes

Poor salary Extended shift times without pay/benefits Poor quality food for staffs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Hotel Operation Trainee in New Delhi

Full Time

F&B Service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 29 Apr 2024

Likes

I don't think there is anything which I can mention here because they have nothing good in them

Dislikes

Everything starting from management behaviour and shift hours.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Front Office Assistant in Jaipur

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 20 Aug 2024

Likes

Accomodation Ambience

Dislikes

No work life balance long shifts no overtime pay Only favourites get awards

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Chef DE Partie in Mumbai

Full Time

Kitchen / F&B Production Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Helping team

Dislikes

Political in a team

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Pastry Chef Trainee in New Delhi

Full Time

Kitchen / F&B Production Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 31 Mar 2024

Likes

Nothing to be honest . They treat you labour.

Dislikes

Everything. No work life balance, people are not much welcoming, too much shift hours. No learning a wasteful experience till now.

Front Office Supervisor in Gurgaon / Gurugram

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Jul 2024

Likes

Everything love about leela ambience gurgaon

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Food & Beverage Attendant in Bangalore / Bengaluru

Full Time

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 16 Oct 2024

Likes

Leela Culture

Dislikes

Working hrs, less Salary

Director in Udaipur

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 03 Aug 2023

Likes

Nothing specific

Dislikes

Actually there is no vision of company. No culture set yet. Company is like startup post Brookfield acquired it. Finance CFO is running hotel business. This situation can explain how culture would be. Job security is zero. Though i am working for few years but job is not safe at our senior level. Attrition is really high. Around 76%

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Food & Beverage Assistant in New Delhi

Full Time

Events & Banquet Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Leela is good property

Dislikes

Swift hrs

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THE LEELA PALACES HOTELS & RESORTS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 THE LEELA PALACES HOTELS & RESORTS reviews submitted by THE LEELA PALACES HOTELS & RESORTS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if THE LEELA PALACES HOTELS & RES...Read more