THE LEELA PALACES HOTELS & RESORTS Senior Guest Service Associate Reviews
Updated 21 Sep, 2023
Overall Rating
3.7/5
based on 4
reviews
Rating distribution
Category Ratings
3.8
Skill development
3.7
Company culture
3.7
Job security
3.6
Work satisfaction
3.1
Work-life balance
3.0
Salary
3.0
Promotions
THE LEELA PALACES HOTELS & RESORTS is rated
3.7 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating modera
...
Read more
THE LEELA PALACES HOTELS & RESORTS is rated
3.7 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
Sort by:
Popular
Senior Guest Service Associate in
New Delhi
Full Time
·
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 21 Sep 2023
Likes
I don’t think so any
Dislikes
Even after the full manning, people have to work for 13-14hrs per shift. No appraisal no promotion, salary maybe a benefit but work life balance sucks. Managers are partial.
Salary - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Guest Service Associate in
New Delhi
Full Time
·
Food & Beverage Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Jan 2021
Likes
The work culture is friendly and helps learning new skills . There is job security.
Skill development - Excellent
Job security - Good
Company culture - Good
Work-life balance - Good
Senior Guest Service Associate in
New Delhi
Food & Beverage Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Feb 2022
Likes
Very good environment and culture. There is a super nice cafeteria and the company policies are good. Appraisals are fair and they give good salary hike and bonus every year.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
There is good staff I learnt everything on the job.
Work days: Rotational Shift
(Strict Timings)
Senior Guest Service Associate
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Nov 2019
Likes
Very good industry helpful people all departments very good
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
I am working as housekeepin grs room make
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Guest Service Associate in
New Delhi
Full Time
·
Housekeeping & Laundry Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Jan 2025
Likes
We are working 12 to 13 hours daily and some TL's and managers are not supportive they deliberately stop employees to work late and they went home on correct time
Dislikes
Working hours for employees
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Senior Associate in
New Delhi
Full Time
·
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 17 Aug 2024
Likes
The female managers are a pain. Very difficult to work with.
Work satisfaction - Good
Dislikes
The managers work together and there's a lot of favouritism and don't promote
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
New Delhi
Full Time
·
Housekeeping & Laundry Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Feb 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Guest Service Associate in
Gurgaon / Gurugram
Full Time
·
Facility Management Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 07 Mar 2025
Likes
Salary - Good
Job security - Excellent
Company culture - Good
Overall Rating
Guest Service Associate in
Gurgaon / Gurugram
Full Time
·
Housekeeping & Laundry Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 03 Feb 2023
Likes
great place to access your career..
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Dislikes
work life balance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Trainee in
New Delhi
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 07 Jun 2023
Likes
Quality of work
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Long working hours
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Trainee in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 22 Jul 2024
Likes
Environment is very good and healthy
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Dislikes
Food is very low quality
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Trainee in
New Delhi
Full Time
·
F&B Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 12 Jan 2023
Likes
It was good experience.
Job security - Good
Dislikes
Some employees had a rude and unbearable behavior.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Restaurant Manager in
Bangalore Rural
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 04 Apr 2021
Likes
Work culture
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Work life balance
Work Details
Assistant restaurant manager
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Assistant Steward in
Mumbai (working remotely)
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 20 Dec 2023
Likes
The work environment is okay I have I have started my career as fresher and I gained extensive experience in food and beverage department Mr Abhishek Basu was our food and beverage manager and he was awesome manor for us
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
The permanent employees who work as under political party committees are not good some are supporting some not other than rest all was good
Other THE LEELA PALACES HOTELS & RESORTS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Front Office Executive in
Mumbai
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 Sep 2024
Likes
I don’t because i just gave interview and felt like, it is a trap
Dislikes
No clarity on job duties and responsibilities, felt like everyone is bitching about everyone’s back. Even the GM Mr. Sud, the head of HR is such a waste. He doesn’t know how to talk to anyone, i mean who has given him the position?
I am just coming back from my interview I don’t know yet if i am selected or not. In a cab rn, and felt like let’s give a good honest review. Let me tell you, they don’t provide accommodation, and GM was praising the fact that they don’t give accommodation.
They didn’t discussed the salary, because they are confused, they don’t know what they are doing.
Leela i hope this is not your true culture 😂...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Food & Beverage Supervisor in
Gurgaon / Gurugram
Full Time
·
F&B Service Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 17 Jan 2025
Likes
*Focus on Staff wellbeing and welfare.
*Provides training and skills to staffs.
*Highest salary offered as compared to competition hotels across every levels.
*True indian luxury with modern mindset
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Not as of now , being associated with the company for one year .
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Bartender in
Hyderabad / Secunderabad
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Feb 2025
Likes
Working culture, Amazing management, friendly staff, work environment, working with reputed brand in the country.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Overall good.
Work Details
Work policy:
other
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Hotel Operation Trainee in
New Delhi
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 09 Sep 2024
Likes
No verbal abuse in the hotel. Which is a very common thing in hotel industry.
Salary - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Poor salary
Extended shift times without pay/benefits
Poor quality food for staffs
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Hotel Operation Trainee in
New Delhi
Full Time
·
F&B Service Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 29 Apr 2024
Likes
I don't think there is anything which I can mention here because they have nothing good in them
Dislikes
Everything starting from management behaviour and shift hours.
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Front Office Assistant in
Jaipur
Full Time
·
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 20 Aug 2024
Likes
Accomodation
Ambience
Skill development - Good
Job security - Excellent
Dislikes
No work life balance long shifts no overtime pay
Only favourites get awards
Promotions - Poor
Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Dcdp Chef in
New Delhi
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jan 2025
Likes
Working ambience and team is to good
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Very less salary incriment
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
International Travel.
Chef DE Partie in
Mumbai
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Oct 2024
Likes
Helping team
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Political in a team
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Food & Beverage Associate in
Chennai
Full Time
·
F&B Service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 01 Feb 2025
Likes
I like ambitions
Skill development - Good
Job security - Good
Work satisfaction - Good
Dislikes
Duty hours more then 12 hrs , salary
Promotions - Poor
Work Details
Work policy:
other
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager Information Technology in
Bangalore / Bengaluru
Full Time
·
IT & Information Security - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Mar 2025
Likes
Work nature is good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.