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Hyatt Regency

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4.1

based on 1.3k Reviews

Video summary

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Hyatt Regency Senior Guest Service Associate Reviews

Updated 8 Nov, 2024

Overall Rating

4.3/5

based on 10 reviews

Rating distribution

6 (60.0%)

2 (20.0%)

0 (0%)

Category Ratings

3.9

Company culture

3.9

Skill development

3.8

Job security

3.3

Work-life balance

3.1

Work satisfaction

2.8

Promotions

2.7

Salary

What employees say about Hyatt Regency?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

86% employees reported

Flexible timing

56% employees reported

Within city

45% employees reported

View more detailed insights

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10 reviews found

Sort by: Popular

Senior Guest Service Associate in Chennai

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Nov 2024

Likes

Giving 8 off monthly

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Working time was more than 9 hours

Salary - Poor
Promotions - Poor

Senior Guest Service Associate in Gurgaon / Gurugram

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Dec 2022

Likes

Hyatt Regency Gurgaon is a place where you can only fix your job and extend it till you want. No salary appraisals upto the average expectations. Which is not good for q reputed organization like Hyatt.

Job security - Excellent
Promotions - Good

Dislikes

not a good salary increments ... which low down the employee's moral.

Salary - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Guest Service Associate in Goa

Full Time

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 May 2023

Likes

Over all ok

Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is poor.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City, International Travel.

Senior Guest Service Associate in Pune

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Aug 2021

Likes

Experience working with the hotel

Salary - Excellent

Dislikes

Lots of politics within the department

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Guest Service Associate in New high court Lucknow

Full Time

Food & Beverage Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2021

Likes

this is The great hospitality platform where I puted my efforts,for lot's of learning way

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I can't say that I think no any dislike things which I faced.

Work Details

This is the great hospitality platform where I puted my efforts, gained more of different work experience,I always maintained the environment of work and great team relationship. This is the one of the best chain property which I will recommend to all tqs

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Guest Service Associate in New Delhi

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Dec 2020

Likes

Its a very good company

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Its very enjoyable working with hyatt

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Senior Guest Service Associate in Ahemdabad

Food and beverage service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Aug 2020

Likes

Average feedback from my side.

Salary - Good

Dislikes

The management doesn't address issues which we are facing career growth is slow.

Job security - Poor
Promotions - Poor

Work Details

Work timings: Strict Timings

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Senior Guest Service Associate in Chennai

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2018

Likes

I was started my career with Hyatt regency Chennai as a pre opening team members here I learned basic ,it was great time before me I love to work again at same place if I will get the chance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Parcialty

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Guest Service Associate in New Delhi

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2019

Likes

Thanks for everything ... It's good time of my life

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

I am working in events

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Guest Service Associate in Lucknow

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2019

Likes

Over all everything was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Transporte facility should be available for male and female both

Work Details

During my job I had a great experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Hyatt Regency reviews submitted by Hyatt Regency employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hyatt Regency is the right company for you. 86% of employees ...Read more