ITC Hotels Senior Guest Service Associate Reviews

Likes

Learning , Good brand

Dislikes

Long hour shift

Likes

Hotel rules and regulations

Dislikes

Need to improve skill development training to the employee.

Likes

Good

Dislikes

Work process easy but no staff their and way of talking. Hods and staff horrible ,no team work

Likes

Employees are good, helpful and respective to each other.

Dislikes

Management and not the ediquate infrastructure for guest supplies.

Likes

Thank you so much❤❤

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

Likes

Everything

Dislikes

Nothing to be dislike.

Likes

Good. Everything is going good

Dislikes

Nothing. Everything is good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good opportunities and good motivation to work. Reach the goal the outlet.team work

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The ITC Grand Chola is an exceptional place, and the staff there are truly wonderful. The managers and everyone are incredibly supportive. I am very grateful to Bela Ma’am, Himanshu Sir, and many others who have helped us immensely. Kavita Ma’am from the front office department and everyone there have supported us in reaching a good place in life. Thank you so much, ITC Grand Chola Hotel.

Dislikes

Nil

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welcoming celebrities and special guests and above all hospitality.

Dislikes

I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.

Likes

There is nothing to like about this hotel.

Dislikes

After five so much of effort & getting multiples nice feedback from guests & delegation this hotel & management haven’t show small gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside hotel.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing for likeable very bad work culture they are just money orianted hotel company first time i joined itc hotels but it's scam. They promise 6 monthly offs but got ves 3 or 4 no one bother about it they just say all the time do your budget do make money but don't hire staff less staff but expected from them they will work for 24*7 😀😀 lot's of things to say but that's enough might someone read this from ITC hotels corporate office and take action on that....Read More

Dislikes

Management, they didn't even provide clean washrooms for their staff so nothing likable everything is in bad situation people say itc is big company but they give salaries 4, 5 and 7th on every month if someone don't believe I'll share my account statement.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

The team is really supportive, and a few seniors are genuinely good.

Dislikes

The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

No likes !!!!

Dislikes

Worst working culture. I have worked in ITC Sonar and Royal Bengal for 12 months as an Finance Associate. Not at all employee friendly. Managers are toxic as hell and continue ego clash happens between managers of one department with managers of other department. They Will hire you on a Fixed Term Contract basis with selling a fake dream of making you permanent after 1 year but doesn't happens. No proper hike, no proper promotion if any employee stays in Contractual basis. No fix timing of work, need to stretch if required....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)