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Filter reviews by TELUS Digital Customer Care Executive Reviews
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Category Ratings
Company culture
Salary
Job security
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Work satisfaction
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Skill development
What employees say about TELUS Digital?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
74% employees reported
Flexible timing
38% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Customer Care Executive in Greater Noida
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have been in this industry since 4 years. Worked with many big brands, but i want everyone to know please don't join telus, it's the worst company running scams and fraud. HR will never support you, you won't get salary on time.toxic work culture. They say it's 5 days working but the management will force you to login 6 days. I guarantee you joining this company will be your biggest mistake you'll ever make. Tanya bansal was my team lead i could say she is good for nothing god knows why these people even exist in this industry....Read More
Dislikes
It's the worst organization to work with. Full of politics, toxic work culture, negativity,no salary on time,no humanity
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Terrible
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Noida
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work-life balance
Likes
Environment is amazing
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The environment is amazing and we cannot disguide about anything
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Events . The people. The Atmosphere. The Friday Events . The helpful people . The staff are really helpful . Also I worked in Noida not Philippines. This company is in Noida
- Salary - Good
- Work-life balance - Good
Dislikes
The way they never listen to Employees . Getting a leave is not easy . First I thought everything was good. But they can fire without warning and don't give Experience Letters also. Beware
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skills development, skills enhancement good HR department
Dislikes
Work load is too much salary is extremely less compares to work load, They rollout IJP every month but they hire Team Leader, Quality etc from outside, so tenure team members who are working from last 2or 3 years just quit there job out of frustration, There’s no stability, from the time of training period till you work there, yourjob is not secured, they can kick us anytime , completely depends on business requirements, i have seen my friends getting terminated with no reasons. There’s expectation from us is stability but they can kick us anytime they want to. I loved the company the reason i left is my job was not secured....Read More
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The culture an team members
- Job security - Good
- Company culture - Excellent
Dislikes
The pressure at peak time and the pressure of performance
- Skill development - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Noida
Full Time
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a Great company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It is Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Nothing to like about this company , they hire people when they’re in need and after that they fire people,
Dislikes
No Job security and very bad work culture, and the salary is very bad and they don’t even care about their employees
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Customer Care Executive (working remotely)
Part Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good benefits and company.
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Low salary
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Customer Care Executive in Noida
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
the management the working environment and the support everything is awesome iam proud to with with Telus
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
It's awesome
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Noida sector 135
Email Support Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Because telus understands employes and this company is best for grow up career i like and i want do work again for this company .
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Not dislike i like but i am not getting any opportunity again to do work for this company .
Work Details
In short it was like we are in our college means happiest life
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Technical Support Engineer in Noida
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Nothing to like no training no work culture Do not suggest to anyone
Dislikes
WORST EVER PRODUCT TRAINING NO MANNER TO HR AND TRAINERS IN NOIDA LOT OF POLITICS IS GOING ON HR IS LIKE PUPET TO THE MANAGEMENT
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Nothing
Dislikes
Trainers are sarcastic. Pathetic experience. HR don't attend office as they always on work from home. Works like puppy of trainers n management. Worst company ever
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Nothing much... almost everything pathetic about this company
- Salary - Good
Dislikes
They might fire you at any time irrespective how much dedication and hard work you put towards your work.... So that (Job security) is the biggest threat in this company.
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Telus is a very well known and also my experience with telus is very wonderful but the prossec I am working in is not at all good no work balance but if I talk about it’s an amazing company to work with as fresher ambiance is amazing cab facilities on time salary’s perfect ☺️
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
All good about telus
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Noida
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
- Salary - Poor
- Promotions - Poor
Overall Rating
Team Lead in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Service Representative in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture and office management everything was good
- Company culture - Good
Dislikes
Job security and low pay
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Work satisfaction - Excellent
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Team Lead in Noida
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other TELUS Digital Reviews
Direct Marketing Executive in Bangalore / Bengaluru (working remotely)
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Global workforce. Great tools to work on.
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
No hikes as per indian inflation. Unstable leadership because of many acquisitions.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Real Time Analyst in Ahmedabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I liked nothing at all.
- Skill development - Good
Dislikes
Here employees are given drinking water from basin where security spits gutkaa. Also senior leaders order their chamchaas to fight with employees who are hardworking and made them leave the office.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Web Designer in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Web Designer, Realwebtek Digital Marketing Agency _Job Responsibilities:_ - Clients ke liye visually appealing aur user-friendly websites design kiye. - WordPress aur Shopify platforms par websites develop aur launch kiye. - Clients ke branding aur marketing objectives ko samjha aur unhein customize design solutions pradan kiye. - Team ke saath collaborate kiya aur design projects ko complete kiya. _Achievements:_ - Successfully designed aur launched multiple websites jo clients ke expectations ko exceed kiye. - Developed aur implemented effective design strategies jo clients ke online presence ko badhane mein madad ki. - Improved website user experience aur search engine rankings ke liye design optimizations kiye. _Skills Used:_ - Web design (WordPress, Shopify, HTML, CSS) - Graphic design (Adobe Creative Suite) - User experience (UX) design - Communication aur interpersonal skills - Teamwork aur collaboration...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: Whenever you have to go to your home i.e. your village, you will have to work from home, otherwise you will have to work in the office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Assistant Manager in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
What I truly appreciate about working at TELUS International is the vibrant and inclusive work culture that fosters collaboration and innovation.
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
While I value working at TELUS International, there are areas for improvement. Salaries should better align with roles and responsibilities, and night shift allowances should be extended to operations employees for fairness. Providing joining kits for operations staff, similar to call center employees, would enhance the onboarding experience. Lastly, hosting an annual party to recognize employees’ hard work would boost morale and foster team spirit....Read More
- Salary - Poor
Software Quality Assurance Analyst in New Delhi (working remotely)
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
only thing is that it is in work from home model.
Dislikes
the female management of lifeworks is too bad. No one will help you. Just to promote their family & friends they are promoting and giving the team managerial role to really incompetent people who doesn't even know the mean of team management and other aspects of this role. Plus when you highlight something they will use almost everything in their power to eliminate you from around them with bogus reason which have no basic logic also....Read More
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Program Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1) Great bunch of folks working towards an interesting and futuristic field of autonomous driving/computer vision 2) Overall good learning and competitive environment helping you grow professionally
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
1) Nothing in specific but one might have to work with the clients of different geographies making it bit of a challenge to manage the time zone along with the working hours
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Lead Analyst in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of the best organisation where you can learn and work at the same time. Line Managers are supportive and they constantly strive to ensure that the work life balance is maintained
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None as of now.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Is Telus International legit for work from home? Excellent location to work. Pros: It helps me to remain open-minded about new ways of doing things, decisions, process flexibility, timetable flexibility, and a work-from-home atmosphere.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Nothing more.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Quality Lead in Noida
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Promotions - Excellent
- Company culture - Excellent
Dislikes
- Job security - Poor
Work Details
Work days: Monday to Friday
Senior Project Coordinator in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
No Work life balance Low Salary hikes No learnings No skill upgradation
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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- HQ - Vancouver, British Columbia
- BPO
- 5k-10k Employees (India)
- Internet
- Software Product
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 TELUS Digital reviews submitted by TELUS Digital employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TELUS Digital is the right company for you. 74% of employees ...reported the working days at TELUS Digital as Rotational Shift. 63% employees reported the work timings at TELUS Digital as Strict timing. Read more- Home >
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