TCS Customer Service Professional Reviews

Likes

Only safety

Dislikes

Very bad managment Very worst working culture no difference between colleges and office managment arrange the seating not to talk to other person ect ect.... No improvement Job security is only for on paper otherwise managment indirectly force to resignation Skill development, learning and domain switch all things tcs have only for eye wash no usess on it

Likes

I admire TCS for its global reputation, innovative use of technology, strong ethical values, and excellent career growth opportunities in a diverse and inclusive work environment.

Dislikes

While TCS is a great organization, processes can sometimes feel slow due to its large scale, but this also ensures stability and consistency.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

work environment, career growth opportunities, and work-life balance: 

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good with positive work culture. Benefits and allowance are good.

Dislikes

Reward & recognition are comparatively on the lower side, may be subject to a project based. Band promotion after a certain level is very rare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

Ask you to extend working hours Unmarried staff have to complete task assigned of married staff Restructured for married staff where as unmarried staff gain nothing. Work environment for unmarried staff is toxic and unprofessional They will come up with impractical scenario and create task across it and assign to unmarried staff towork due to which task remain incomplete and show that unmarried staff are not productive...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing..... Work culture in kolkata office literally is so worst.

Dislikes

I was so shocked how big names could disaapoint me so much. Literally I used to feel so worst that i used to cry in office bathroom it's the worst experience I got. I went into depression for three months. But then again I started my life nd now I am in imerit technology which is a great great company with flexible shift and time and it looks after employees too. A lesson learned big names are just for hype doesn't mean everything that glitters is gold....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing I liked in TCS,corporate sector have professionalism but HR only don't have core object I didn't saw like this HR in my vast of experience.

Dislikes

Working in your organization I loss my knowledge as well as nothing I gained so I don't like tiny Subject I like.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Provide exposure to lot of technologies, focuses on individual learning and growth and excellent work culture. Brilliant workplace and facilities.

Dislikes

Very slow progression in salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security.

Dislikes

Lot of challenges for new joiners. Very slow process. Roles and responsibilities are not clearly defined. I joined as a Project Manager but expectations are to manage the sales and marketing role as well. No KT session, process is not clearly defined. You will feel alone because there is no buddy system. Many of your questions will remain unanswered even after 7 months. The role should be based on your skills and not as per their requirement....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Access to training programs and certifications through TCS's in-house platforms like iON and Elevate.The chance to work on international projects and interact with clients from various cultural backgrounds

Dislikes

Performance evaluations and appraisals may not always reflect individual contributions accurately due to the large workforce. The workload can be uneven, with some projects requiring long hours while others may not fully utilize your skills.

Likes

Job security and learning opportunities are the only positive points for TCS.

Dislikes

VARIABLE pay is SCAM, company pays only 25 to 40 percent of that amount. Extended working hours with not benifits. Incompetent management. Poor annual increment.

Work Details

Work related travel: This is a desk job.

Likes

Working at TCS boost our energy and talent with all the real time mentors and humble managers. Team work is an excellent experience.

Dislikes

The salaries and hikes are too low compared to other organisations. If the assosiate don't get satisfied with the work and pay then there will be dissatisfaction which might affect the efficiency of work.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

On-site opportunities if your RMG is good enough and you are experienced enough

Dislikes

The work culture is not good.. Keep working like typical corporate slave.. HRs don't share the policy when asked.. on top of that it depends on the project side and the manager to approve certain policy.. Then why it is made a TCS policy not sure.. ex. WFH for non birthing parent

Likes

Nothingg

Dislikes

if you are a fresher then this is the worst company that you will ever work for they treat you like students no work ethics they just mass recruit you like a flock of sheep and leave you on bench for about year meanwhile harrasing you about locations and even projects they force you to take up projects outside your domain yohr preferences are not at all considered in short please join this organisation only if you wanna screw your career as a fresher iam not sure about experienced professionals though...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

I like my colleagues who encourage and support me.

Dislikes

I don't even hate my manager as I understand they are also being pressured by their higher ups. They have no choice but to call us on Saturdays and Sundays. I am in one of the big projects in banking sector. So the pressure is high for everyone involved.