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Swiggy Customer Service Associate Reviews

based on 10 reviews
Updated 29 Feb, 2024

Overall Rating

3.7/5
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Category Ratings

4.6

Work-Life balance

4.5

Salary & Benefits

4.2

Work Satisfaction

4.1

Company culture

3.9

Skill development

3.4

Promotions/Appraisal

3.1

Job Security

10 reviews found

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People also ask about Swiggy's Customer Service Associates

How is Swiggy to work for?
Swiggy is rated 3.7 out of 5, based on 10 reviews by employees on AmbitionBox. Swiggy is known for Work-Life balance which is rated at the top and given a rating of 4.6. However, Job Security is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Swiggy read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Swiggy?
According to AmbitionBox ratings, Swiggy employees rate its salary and benefits as 4.5 out of 5. You can know more about Swiggy Salaries at AmbitionBox
How is the work culture at Swiggy?
Work culture is rated 4.1 at Swiggy by 10 employees. While job security is rated 3.1 and work-life balance is rated 4.6 at Swiggy. Read detailed reviews by employees of Swiggy on AmbitionBox.

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Working Days for Swiggy Customer Service Associate

based on 10 reviews
Rotational Shift
60%
Monday to Saturday
20%
Other
20%

Work Timings for Swiggy Customer Service Associate

based on 10 reviews
Flexible timing
Strict (9am - 5.30pm)
Strict (10am - 11pm)
50%
17%
17%
16% employees reported other strict timings

Shift Timings for Swiggy Customer Service Associate

based on 10 reviews
Day shift
Night shift
67%
33%

Business Travel for Swiggy Customer Service Associate

based on 10 reviews
Within city
49%
No travel
25%
International travel
13%
Within country
13%
Swiggy Customer Service Associate Salary
based on 23 salaries
₹1.8 L/yr - ₹4.8 L/yr
7% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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