Swiggy is rated
3.7 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Swiggy is rated
3.7 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
Sort by:
Popular
Customer Service Associate in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Apr 2021
Likes
5 days working cab snacks
Dislikes
There is politics between management
Work Details
Good place to stay in for long.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Cc Chat Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 25 Feb 2020
Likes
Created relationship
Dislikes
Treat like animals
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Yes likely customer service me support kar sku I like this job home 🏡 work job
Dislikes
No
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Customer Service Associate (working remotely)
Full Time
·
Customer Service Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Sep 2022
Likes
Job is job
Dislikes
Not interested
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate in
SNO NASHIK RANE NAGAR
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Aug 2021
Likes
Low business day is the one where one gets demotivated , customer care is awesome just growth is not there from delivery executives there is not grade up . Weekly salaries ,one can get 8500 as well and min 3500 as well depending on the person's ability and capabilities
Dislikes
Nothing
Work Details
Full friendly city Nashik work on fire awesome customer interaction and when ever needed we can work on our own will ,we are our own boss's
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mumbai
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2020
Likes
Poor Mangament in Call Center, Favouritism, Lack of Support.
Dislikes
In simple Words, Worst Place to Work.
Work Details
Customer Service
Work timings: Strict Timings
Work related travel:This is a desk job.
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Swiggy.
Customer Service Associate in
Mumbai
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 16 Mar 2018
Likes
Really working with scootsy was awesome experience Got to learn so many things
Dislikes
Management getting day by day improffessional with their employees
cost cutting No repect bad words to employees but over all good experience with mayur & frank
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 15 Feb 2024
Overall Rating
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
1.0
posted on 29 Feb 2024
Overall Rating
Similar Designation Reviews
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Telecalling Executive in
Mumbai
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Jun 2024
Likes
My Experience was very amazing in swiggy. At that time the workplace and work environment was good. I learned so many things here, Met amazing people.
Dislikes
I had only one complete they fired me on the first lockdown when I had a very bad accident.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Package that given toe is good
Dislikes
Yet full SOP not done,no cab facility,no canteen
Sales Manager in
Jaipur
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Exposure of learning.
Dislikes
Limitations of working areas and promotional issues.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Great company I loved the management and team
Dislikes
Nothing
Sales Manager in
Noida
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Work culture
Dislikes
Na. Na noting
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Team Lead in
Mumbai
Full Time
·
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Exposure to operations
Dislikes
Work life balance
Infrastructure
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Management is too supportive.
Dislikes
Nothing as such.
Sales Manager in
Alwar
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Culture, work life balance,Seniors support and also a very good place to learn.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
Sales Manager in
Kolkata
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Nothing
Dislikes
Work life balance
Work culture
Work Details
Work timings: Strict Timings
Sales Manager in
Pune
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Overall good company to work.
Dislikes
Field is very hectic.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Swiggy Reviews
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Manager Learning & Development in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
The freedom of expression and the scope is really good here
You get to meet all leaders without any restrictions
You can share your views and opinions seamlessly
Dislikes
The corporate culture of bias especially at certain level is evident
Few things are yet to be streamlined like Responsibility vs Accountability
Plan vs Action and reflection can be better
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Operations Executive in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Work from home
Dislikes
Full of racist people. Only North Indian people join this organisation. Only one person for name sake they take south indian. Salary and designation also depends on region. Saturday and Sunday working. No time limit. Health gone for toss. No ethics in management. Worst company guys don't join this organisation.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Associate Sales Manager in
Yavatmal
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Overall company is good but the management who handle and basically they are from different regions and handling other regions are not aware how to handle the people from this locality that was the main barrier which results in poor connectivity with vendors
Dislikes
Manager rude behaviour
DMS Operator in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
20k slalary no increment as well as working from 2yrs no on-roll position waste of time & hard working
Dislikes
Working as off role from 2yrs no promotion is there don't joined any position in scootsy logistics very worst organization no on-roll even, HR department are very disrespectful dur to no revert & response worst HR department ciel, Swiggy, working like worst than labour 10..11hrs no time management no work-life balance
Work Details
Work policy:
As per work working 10hrs
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Area Manager in
Noida
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Work from home or office just need to complete the given task.
Dislikes
They think employees are machine. How can anyone stay active 18 -19 hours on a daily basis ?
Work Details
Work policy:
No week off
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Executive Quality Control in
Hyderabad / Secunderabad
Full Time
·
Product Management - Technology Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 22 Nov 2024
Likes
As a fresher I leaned lot of things
Dislikes
More working hours, no work life balance, off role job, little bit politics, need to travel, rotational shifts, night works...etc
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Sales Manager in
Surat
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Salaries are provided on time here.
The perks and benefits are good.
Dislikes
The work culture and work-life balance are average.
Promotions are rare and depend on availability.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Controller in
Bangalore / Bengaluru
Full Time
·
Quality controller in F&V Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Swiggy is having such an wonderful SOP protocol which was impressed me a lot. I have been wondered for one of the employee
Dislikes
Personally i felt it was a wonderful journey to the core but the only thing to disappointed me was Off role description for an F&V Quality Controller.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Orm Executive in
Bangalore / Bengaluru
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Extremely supportive culture, strong, neutral policies. Good benefits.
Dislikes
Management team needs an upgrade. Highly amateur manager, racist, Hinduphobic, anti nationalist teammates and member who have a track record of dooming processes in their previous organization lead the environment making it toxic and hard to survive.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Assistant Manager in
New Delhi
Full Time
·
Procurement & Purchase Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Learning fesility & salary is good and on time
Dislikes
1)Work culture is bad
2)Higher management grade 7& above are very unethical , create High work pressure & speak very bad language towords there journers
3) less empathy towords others
4) SWIGGY as compney is good but new management is very bad
People also ask about Swiggy's Customer Service Associates
How is Swiggy to work for?
Swiggy is rated 3.7 out of 5, based on 10 reviews by employees on AmbitionBox.
Swiggy is known for Work-Life balance which is rated at the top and given a rating of 4.6. However, Job Security is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Swiggy read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Swiggy?
According to AmbitionBox ratings, Swiggy employees rate its salary and benefits as 4.5 out of 5. You can know more about Swiggy Salaries at AmbitionBox
How is the work culture at Swiggy?
Work culture is rated 4.1 at Swiggy by 10 employees. While job security is rated 3.1 and work-life balance is rated 4.6 at Swiggy. Read detailed reviews by employees of Swiggy on AmbitionBox.
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Swiggy Customer Service Associate Reviews by Locations