Sutherland Global Services Operations Manager Reviews

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

So far culture is good

Dislikes

Promotion, salary , leadership

Likes

Getting good opportunities to learn and grow

Dislikes

Nothing

Likes

People and Environment is amazing!!!

Dislikes

Not everyone is on your side - know that and you win!!!

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance, rules, learning scope

Dislikes

Salary appraisal very poor can't even match with country inflation. Promotion take decades. Low pay

Likes

Can wear casuals and doesn't require formal grooming

Dislikes

I don't want to open up

Work Details

Work policy: 1 week

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance, on time salary

Dislikes

Nothing

Likes

Everything is good here

Dislikes

Nothing is bad here

Likes

Value to the employee Job security Leave approves immediately Day to day monitoring on performance and training accordingly

Dislikes

Work-life balance Salary is low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.

Dislikes

While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.

Likes

There is nothing to like about the company.

Dislikes

There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Getting salary on or before 31st.

Dislikes

No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company

Dislikes

After 9 hours they ask to work and no compensation for over time works. After working hours they will consume your time in the name of huddle (meeting)

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company culture

Dislikes

Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake

Likes

Job security Company culture Good management

Dislikes

Processes not streamlined Interference by Jam team who have racial bias Top management doesn’t connect with managers

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Manager is completely biased, doesn't know how to manage team, dirty politics all around. We have a quality lead who actually doesn't know about technical query but he is quality head of a technical process