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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Associate Reviews

based on 27 reviews
Updated 21 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

3.9

Company culture

3.6

Skill development

3.4

Job Security

3.3

Work Satisfaction

3.2

Work-Life balance

2.9

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in Sutherland Global Services Customer Associate Reviews

27 reviews found

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People also ask about Sutherland Global Services's Customer Associates

Is Sutherland Global Services a good place to work for Customer Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 27 employee reviews, it's clear that most customer associates have an average experience working at Sutherland Global Services. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Associates well?
According to AmbitionBox reviews, Sutherland Global Services customer associates rate their salary and benefits at 2.9 out of 5, based on 27 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sutherland Global Services's customer associates salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer associates, click here.
How is the work culture at Sutherland Global Services for Customer Associates?
Work culture at Sutherland Global Services for customer associates is rated 3.9 out of 5 by 27 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sutherland Global Services for customer associates, click here.
How is the job security at Sutherland Global Services for Customer Associates?
Based on 27 reviews on AmbitionBox, Sutherland Global Services's customer associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for customer associates, click here.

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Gender Based Ratings for Sutherland Global Services Customer Associate

based on 24 reviews
4.0
Rated by 13 Women

Rated 3.8 for Company Culture and 3.7 for Job Security

women
3.5
Rated by 11 Men

Rated 4.0 for Company Culture and 4.0 for Skill Development

men

Working Days for Sutherland Global Services Customer Associate

based on 27 reviews
Rotational Shift
76%
Monday to Friday
14%
Alternate Saturday off
5%
Other
5%

Work Timings for Sutherland Global Services Customer Associate

based on 27 reviews
Flexible timing
Strict (1.30pm - 11.30pm)
Strict (8.30pm - 5.30am)
81%
10%
10%

Shift Timings for Sutherland Global Services Customer Associate

based on 27 reviews
Night shift
Day shift
67%
33%

Business Travel for Sutherland Global Services Customer Associate

based on 27 reviews
No travel
70%
Within city
30%
Sutherland Global Services Customer Associate Salary
based on 128 salaries
₹1 L/yr - ₹4.2 L/yr
At par with the average Customer Associate Salary in India
View more details
healthInsurance
Health insurance
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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