Sterling Infosystems Client Service Representative Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 22 Jan, 2020
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.8
Work-life balance
3.3
Company culture
3.3
Salary
3.3
Skill development
Sterling Infosystems is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sterling Infosystems is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Client Service Representative in
Mumbai
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 Jan 2020
Likes
Job stability. Working atmosphere. Cultural activities and outings
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
9 hours and 30 minutes shift timings should be deduced to 8 hours of maximum 9 hours
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Verification Specialist in
Mumbai (working remotely)
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 11 Sep 2024
Likes
I like work from home
Skill development - Good
Work-life balance - Excellent
Dislikes
No support from management and salary hike
Work satisfaction - Poor
Quality Analyst in
Thane
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 21 Mar 2024
Likes
Efficient Processes: Sterling boasts streamlined processes that make workflows smooth and productive.
Strong Business Scope: The company demonstrates a clear understanding of its industry and has a solid business scope, promising growth opportunities.
Competitive in Market: Sterling stands as a formidable competitor in the market, showcasing its ability to deliver quality products/services.
Skill development - Good
Company culture - Good
Dislikes
Toxic Management: Unfortunately, Sterling suffers from a toxic management culture. Employees often face mistreatment and abuse from higher-ups, creating a hostile work environment.
Names to look out for: Ravi Bist, Dillip Bist, Rakesh Waghmare. These people are highly toxic in nature.
Anxious Team Lead: The presence of a Team Lead with an anxietic personality is detrimental to the team's morale and productivity. This individual tends to micromanage excessively, hindering creativity and autonomy.
Name : AMIT SHETTY, if this inidividual is your team leader resign immediately or appeal for a diferent TL
Average Culture: While not necessarily negative, Sterling's company culture falls short of being exceptional. It lacks the vibrancy and inclusivity found in top-tier workplaces....Read More
Work-life balance - Poor
Work Details
Work policy:
Out of the year I had worked there I went to offie for about 4 months. Rest of the time it was work from home
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Client Success Manager in
Thane
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 24 Mar 2023
Likes
You get to learn new areas of business and develop your interpersonal skills. Client Servicing is an art
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Low salary structure. Senior Management is not very open to new ideas and are less innovative. Long working hours, no proper process for new joiners. Product and product training is zero. You need to learn on job and deliver results.
Salary - Poor
Skill development - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Verification Specialist in
Mumbai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 12 Apr 2021
Likes
Sat and Sun off.
Company culture - Good
Dislikes
Employees create the company but in sterling the management is so poor that you cannot evn stand for yourself and if you do that u need to forget about your promotions.. lot of favouritism.. if yiu go and complaint about your TL o to manager they will go n tell the same to the TL and later TL will start taking revenge..
There are so many things to share but I shoud better shut...
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work Details
Na
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Specialist in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 05 May 2022
Likes
Good work environment
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Senior Associate (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 05 Oct 2023
Likes
Only take job in this company if you dnt have any other option
Worst company with worst work pressure and bo one hears you out
Salary - Excellent
Dislikes
Worst work culture management is least concerned about how work environment of associate
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate (working remotely)
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 14 Oct 2023
Likes
They have a chill work culture where in the associates don’t have a lot of work pressures, however the company is automating their system hence few of my colleagues were laid off. Overall an average firm
Work-life balance - Good
Dislikes
There is no- to very slow appraisal rates.
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Data Analyst (working remotely)
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Apr 2023
Likes
Amazing, Beautiful & Fabulous
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No Dislikes, Happy with the organisation.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Verification Specialist (working remotely)
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 08 Mar 2023
Likes
No comments
Salary - Good
Dislikes
No job security
Job security - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead (working remotely)
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Dec 2023
Likes
Culture & growth
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Too much OT
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Sterling Infosystems Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Finance Specialist in
Bhilai Nagar (working remotely)
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Oct 2024
Likes
Work life balance, work culture, etc
Salary - Good
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Verification Associate in
Thane (working remotely)
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Oct 2024
Likes
Good salary and work from home
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Job security
Senior Verification Specialist in
Thane
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 23 Mar 2023
Likes
Yes
Work satisfaction - Good
Company culture - Good
Dislikes
There is nothing to not like sterling
Skill development - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Specialist in
Thanesar
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Jan 2021
Likes
Helpful management
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary ratio for employee at lower level
Salary - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Leader in
Thane
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 06 Nov 2019
Likes
Growth opportunities are over here is great, but you need to be there at the right place and time. Annual increment is good, the views can change basis the persons effort. Managers are approachable and unlike other companies HR is for the employee and supportive.
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing as such
Work Details
I have been in the organization for more than 3 n half year. I currently manage team client queries and concerns. Along with that there are other deliverables.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Leader (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jan 2025
Likes
Management is amazing! Work oife balance & as long as uve completed ur work noone realy bothers you. They wont kick u out unless uve decided to mess up
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Less team outings. Since its WFH it gets boring sometimes so they should really plan team outings evry 2-3 months
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Collection Team Lead (working remotely)
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jul 2024
Likes
work life balance
great leadership team
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
the latest merit increase was lowest in 4 years and it came without any prior intimation
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality AN (working remotely)
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 07 Aug 2023
Likes
The Seniors are always there to help you no matter what the doubt is.
The trainers are excellent.
The salary is okayish but nothing to complain about.
The transportation system was exceptional.
Technological issues were negligible.
Skill development - Good
Dislikes
A Team Leader who goes by the name Amit Shetty from the Thane branch should get fired asap.
Unethical practices carried out by the management were evident from day 1.
Food quality was sub-par.
Sexism was prevalent throughout my tenure.
Micromanagement had begun towards the later part of my tenure here.
Growth is not that much.
Intergroup politics is present throughout the organization.
Job security - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
4 Years 11 Months Backoffice Experience in
Kalyan / Dombivli (working remotely)
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Oct 2024
Likes
Work Atmosphere
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing. All is good
Senior Software Developer (working remotely)
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Oct 2023
Likes
Nothing
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
As i have almost completed 10 years i don't have any dislike
People also ask about Sterling Infosystems's Client Service Representatives
How is Sterling Infosystems to work for?
Sterling Infosystems is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Sterling Infosystems is known for Job security which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Sterling Infosystems read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sterling Infosystems?
According to AmbitionBox ratings, Sterling Infosystems employees rate its salary and benefits as 3.3 out of 5. You can know more about Sterling Infosystems Salaries at AmbitionBox
How is the work culture at Sterling Infosystems?
Work culture is rated 3.3 at Sterling Infosystems by 2 employees. While job security is rated 4.0 and work-life balance is rated 3.8 at Sterling Infosystems. Read detailed reviews by employees of Sterling Infosystems on AmbitionBox.