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Startek Customer Service Associate Kolkata Reviews

based on 27 reviews
Updated 8 Nov, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.8

Work-Life balance

2.8

Skill development

2.7

Job Security

2.7

Salary & Benefits

2.6

Work Satisfaction

2.5

Company culture

2.4

Promotions/Appraisal

Top Mentions in Startek Customer Service Associate Kolkata Reviews

27 reviews found

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People also ask about Startek, Kolkata Customer Service Associates

Is Startek, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 27 employee reviews, it's clear that most customer service associates have a below average experience working at Startek, Kolkata. Work-Life balance holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does Startek, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Startek, Kolkata customer service associates rate their salary and benefits at 2.7 out of 5, based on 27 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Startek, Kolkata for customer service associates, click here.
How is the work culture at Startek, Kolkata for Customer Service Associates?
Work culture at Startek, Kolkata for customer service associates is rated 2.5 out of 5 by 27 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Kolkata for customer service associates, click here.
How is the job security at Startek, Kolkata for Customer Service Associates?
Based on 27 reviews on AmbitionBox, Startek, Kolkata's customer service associates rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek, Kolkata. To read reviews about job security at Startek, Kolkata for customer service associates, click here.

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Gender Based Ratings for Startek Customer Service Associate Kolkata

based on 25 reviews
2.7
Rated by 10 Women

Rated 2.8 for Job Security and 2.7 for Work-Life Balance

women
3.1
Rated by 15 Men

Rated 3.1 for Salary & Benefits and 3.1 for Skill Development

men

Working Days for Startek Customer Service Associate Kolkata

based on 27 reviews
Rotational Shift
77%
Alternate Saturday off
17%
Monday to Friday
6%

Work Timings for Startek Customer Service Associate Kolkata

based on 27 reviews
Flexible timing
Strict (9am - 9pm)
Strict (10am - 8pm)
68%
8%
8%
16% employees reported other strict timings

Shift Timings for Startek Customer Service Associate Kolkata

based on 27 reviews
Day shift
100%

Business Travel for Startek Customer Service Associate Kolkata

based on 27 reviews
No travel
85%
Within city
15%
Startek Customer Service Associate Salaries in Kolkata
based on 124 salaries
₹1 L/yr - ₹3.3 L/yr
16% less than the average Customer Service Associate Salary in India
View more details
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Office cab/shuttle
2 total responses
softskill
Job/Soft skill training
1 total response
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Retirement benefits
0 total responses
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Stock options
0 total responses
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