Spicejet Senior Customer Service Assistant Reviews
Updated 13 May, 2022
Overall Rating
3.2/5
based on 2
reviews
Rating distribution
Category Ratings
4.1
Promotions
3.2
Company culture
3.2
Salary
3.2
Skill development
2.2
Job security
2.2
Work-life balance
2.2
Work satisfaction
Spicejet is rated
3.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
Spicejet is rated
3.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Sep 2024
Likes
I like the way they exploit employees. They are very good at it.
Dislikes
From head to toe, everything. From last five years there is no salary on time sometimes it’s getting delayed for two months sometime it gets delayed for three months. They don’t care if the employee is able to eat something he has enough money to survive. His family can survive. I have seen people who met with accident, cracked their bones but still called to office to work. Even if the employee has not received his salary The top management still fill up their mobile reimbursement forms to ensure that they get the reimbursement in time that’s the level of corruption spicejet has....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Patna
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 12 Sep 2024
Likes
Working environment is good
Skill development - Excellent
Company culture - Excellent
Dislikes
Salary and security of staff is not good
Salary - Poor
Job security - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Deputy Manager in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Oct 2024
Likes
Pathetic place to work
Dislikes
There is nothing that anyone would like to work here
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Oct 2024
Likes
NA Na na na
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Na na na na
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 06 Aug 2024
Likes
Team Bonding is always great.
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Career Growth is only for engineering staff who move to Head Office GGN.
Customer Service Associate in
Mumbai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 25 Jun 2024
Likes
Great place to work
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 09 Feb 2024
Likes
To identify the needs and wants to customer and problem solving
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
No one thing is dislikes
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 May 2023
Likes
Actually spicejet should like the employees...spicejet is fraud company who cheats employees who has given their whole life time for work. They don't even give any incentives or ontime salary...spicejet whole H.O team is fraud peoples. Spicejet loot its own people rather than its customers ..i recommend not to join this fraud company instead join indigo atleast they know how to value employees...spicejet management is worst in all stations it is good only for boot lickking employees not for straight forward peoples....Read More
Dislikes
worst management overall especially in customer service department
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Aug 2024
Likes
Working colture is very good
Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing to say about dislike
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Dec 2023
Likes
nothing much. they don't pay salary on time and intentionally put you on lwp.
Dislikes
everything
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Other Spicejet Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Cabin Crew in
Ahmedabad
Full Time
·
IN FLIGHT SERVICES DEPARTMENT Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 03 Oct 2024
Likes
The best part of working with Spicejet is comfortable work enviornment and approachable people.
The power gradient has been reduced eventually, which makes it easier to approach the management .
If one has even a slightest bit of aviation experience from any other airline, our experience is definitely considered here when it comes to growth and promotions.
Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Financial instability .
Work Details
Work timings: Flexible Timings
Manager- Corporate Sales in
New Delhi
Full Time
·
Enterprise & B2B Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 09 Jul 2024
Likes
Work culture
Work satisfaction - Good
Work-life balance - Good
Dislikes
Salary delays for months with no intention to improve it.
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Security Executive Trainee in
New Delhi
Full Time
·
Security Officer Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 17 Sep 2024
Likes
Few of the people in the company, especially in my department, were pretty helping and supportive. They guide people to the best of their knowledge and best whatever they can do.
Even some of the people understand your situation if you are in a problem and will help you up to the level they can.
Job security - Good
Dislikes
Many of the people sitting on the reputed chairs of the company are partial towards their favorite ones. If you are on training and a mistake is done by your senior, then you will be the one who will be punished, even if you are a trainee.
The company do not have funds and if you are working under them then you have to financially stable before joining as if you are living in rented apartment, then you have to pay the rent by yourself by lending money from your friends/family. the salary will come when you will be in a condition to leave the company.
Not only this, but if you somehow manages to quit the job, you will not receive your full and final payment. If you are lucky, then you might get it, that too even after several years....Read More
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Hard Goods Merchandiser in
New Delhi
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 22 May 2024
Likes
Good company SpiceJet professionally job it is my dream airline job
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Good 👍👍
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
International Travel.
Facility Executive in
Chandigarh
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Nov 2024
Likes
👍 airport job the best of world. I am interested.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nicely good facility and royals management,
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Chennai
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Jul 2024
Likes
Working environment is good learned skills about hospitality ramp knowledge too.
Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Rotational shift
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Manager in
Goa
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Aug 2024
Likes
Over all work culture is very good..
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
International Travel.
Cargo Executive in
Mumbai
Full Time
·
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 23 Sep 2024
Likes
Team is good n supportive
Dislikes
Upper management never supported
Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Security Executive in
New Delhi
Full Time
·
Security Officer Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 02 Sep 2024
Likes
Good 👍
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
Salary & Promotion issue but culture and personal nice
People also ask about Spicejet's Senior Customer Service Assistants
How is Spicejet to work for?
Spicejet is rated 3.2 out of 5, based on 2 reviews by employees on AmbitionBox.
Spicejet is known for Career growth which is rated at the top and given a rating of 4.1. However, Job security is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Spicejet read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Spicejet?
According to AmbitionBox ratings, Spicejet employees rate its salary and benefits as 3.2 out of 5. You can know more about Spicejet Salaries at AmbitionBox
How is the work culture at Spicejet?
Work culture is rated 3.2 at Spicejet by 2 employees. While job security is rated 2.2 and work-life balance is rated 2.2 at Spicejet. Read detailed reviews by employees of Spicejet on AmbitionBox.