Smarter BIZ Technologies Customer Service Executive Reviews
based on 7 reviews
Updated 18 Dec, 2023
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.3
Skill development
3.2
Company culture
3.1
Work Satisfaction
2.9
Salary & Benefits
2.8
Promotions/Appraisal
2.7
Job Security
2.5
Work-Life balance
Smarter BIZ Technologies is rated
3.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Smarter BIZ Technologies is rated
3.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Customer Service Executive in
Bangalore / Bengaluru
Service Provider Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 31 May 2022
Likes
I like nothing about this company except for some few people who are good but most of them resigned.
Dislikes
The work culture and environment is poor and they don't give salary on time and there's no growth and benefits in the company. They offered 17k but i never got more than 12k and it used to vary. They waste 18-25 days in the name of training and pay only 2500 for the whole month of the training that too will come with your first salary means after 2 months you'll get pay for your work.
Work Details
Work days: Rotational Shift
Customer Service Executive in
New Delhi (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2023
Likes
This place is awesome to work from home. Although you are supposed to do what you are hired for but you get respect and better opportunities for improvement.
Dislikes
As per the wfh concept and culture nothing much except fnf things which takes huge time to settle
Customer Service Executive in
Bangalore / Bengaluru
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Apr 2022
Likes
NOTHING IS GOOD ABOUT THIS COMPANY.
Dislikes
Worst experience ever. There is no job security. Pressure all the time. not punctual with timings. Even after delivering 8 hours, they deduct the amount from the salary. They pressurize consultants(agent's) to join the meetings even after completing 9 hours. At times meetings go on for 1 hours after giving 9 hours in the job. Later on most of them quit the job due to lack of job security, salary deduction, not punctual with timing. Also nobody gets experience certificate at any point of time. EXTREMELY WORST EXPERIENCE....Read More
Work Details
Worst.
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jun 2023
Likes
Average growth no job security.
Dislikes
I don't like the company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
It's a good experience to work with smarterbiz and if I get a chance again I would like to work with smarterbiz.
Work Details
Good but as I am a housewife it's was little bit difficult for me to manage timings
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Electronics & Telecommunication Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 02 Nov 2020
Likes
Its a good being part of smarterbiz but at payout time its not satisfactory
Dislikes
Payouts
Work Details
Average
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hello, We regret that you didn't have a comforting experience. Please help us to resolve your concern by sharing more information to ORM@smarterbiz.ai , Thanks.
Customer Service Executive in
Bangalore / Bengaluru
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2021
Likes
It has flexible working hours.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi, is there something we can do to get 5 stars? Please let us know at orm@smarterbiz.ai.
You are reading trusted reviews. Keep reading to find out more about
Smarter BIZ Technologies.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 May 2023
Likes
UnProfessional atitude at work
Dislikes
HR put so much pressure without paid work
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Aug 2022
Likes
Company giving a good opportunity for freshers to learn improve skills on bpo sector and also some staffs are very cooperative specially the TL and and other help groups
Dislikes
No job security and experienced letter provide by them
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 17 Mar 2022
Likes
Work life Balance is profound
Dislikes
I reckon, in terms of job security this company is deplorable. Salary is the another aspect which is not upto the mark.
Work Details
It's magnificent. One gets plenty of time to spend with their loved ones.
Work days: Rotational Shift
(Flexible Timings)
Telecalling Executive in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2021
Likes
Nothing
Dislikes
Salary issues alot working since may not paid yet this is July and when they pay they pay in change like chillar
Work Details
Management Is not working properly no good response taking long time for every step wasting days and not paying for that
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Jan 2023
Likes
Nothing was good but yes the employee bonding was good and the faculty was good miss my TL's and trainers a lot and apart from that nothing was good
Dislikes
deductions on the salary without any reasons and they made us to work very hard and paid less and many more
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Pharmaceutical & Biotechnology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2022
Likes
My experience with smarterbizz was terrible ,they will frustrate you completely .they don't own u as our employee and salary is never on time.there is no companies policies .
Dislikes
No payslip ,no experience letter , no leaves ,more than 8 hours login after the shift ,on week off they ask for backup logins ,salary is never on time no incentive is provided no traning amount is provided .salary always comes 12 or 15 th every month.and they don't provide incentives on time with salary always exceed to another month ,they make false scores also .in every step they will deduct your salary by making false score...Read More
Work Details
I got annoyed with company ,they made me completely frustrated ,there is no benefit in this company no payslip and no experience letter .i use to login more than 8 hours everyday .but at last didn't got anything .they made me forcefully resign
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
There is no benefits provided in this company ,no leave ,no experience letter,no payslip , they disown us by saying you are a freelancer .and especially managers are worst .no policy is there in this company
They only want 100 percent from your side but they will never give 100 percent to their employees they even don't treat there employees like human .
Customer Care Executive (working remotely)
Customer Service Desk Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2022
Likes
Nothing in this company is good.
Dislikes
Disgusting company, not at all on their words about the salary, committing something else and providing not even half of the salary as discussed.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
BangaloreKA India
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Mar 2022
Likes
Job security ( they did not fired anyone during covid) company provides work from home job opportunity.
Recognition to outstanding performance
No hidden deduction from CTC
Supporting team members
Work life 8 hour+1 hour long break. OT payment was also given.
The most important think, management is extremely understanding and supportive,if employee goes to them and ask for help they had given quick response. I just wish company's success and grow all the very best....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Associate (working remotely)
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Oct 2022
Likes
Nothing. Ek number faltu company.
Dislikes
Every thing to dislike. No proper management.. No good salaries. Work like donkeys and get paid in peanuts.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 21 Jul 2022
Likes
Some TLs are helpful and co-operative
Dislikes
Just horrible tech support, specially Megha and divyanshu are so rude , as if we r naukar of them
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Smarter BIZ Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Network Support Engineer in
Gurgaon / Gurugram
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Morning management poor and no learning skill anybody dnt join this company
Dislikes
Work culture, salary dates, no training session
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Product QA Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Jan 2024
Likes
Culture,Bosses, Colleagues
Dislikes
Work Life balance
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Engineering Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Team collegue is good.. But our boss not helpful.
Dislikes
Sat working.. Sunday also you have to work. In case, you planed on holiday, you have to cancel . Management is not good
Network Support Engineer in
New Delhi
Full Time
·
Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Nothing
Dislikes
Smarterbiz company are fraud
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Officer in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2023
Likes
Good company good environment work culture is good
Dislikes
Nothing all good with this
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Network Engineer in
Ahmedabad
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 11 Mar 2023
Likes
Best opportunity fresher
Dislikes
Salary not Benifit
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Support Staff in
Bangalore Rural
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 22 Apr 2022
Likes
If you are a part of this organization you can survive even in the worst place on earth.
There is nothing to like about this company especially for the Flipkart process.
The AMs are not in control of their manager, there policy keeps on changing.
They hire new sets of employees make them work like donkeys once the need is over they will kick you out of the system.
Dislikes
Politics and baisness, back bitching, treating you as a bandhuaa majdoor.
This company owns your life in the name of company requirements when it comes to compensate they will not do that.
They will promise you work from home but actually they are hiring you for work from hell.
The company doesn't has any ethics or code of conduct.
They only have one rule i.e. if a person is raising a point they will simply maje that particular a behaviour issue out of that person.
Even Tl are asked to find and prove behaviour issue of the agents so, on behaviour issue basis they can be kicked out of the company.
Beware of smarterbiz Flipkart process.
Sorry for the late review posting....Read More
Work Details
In smarterbiz if you are not buttering your boss get ready for a miserable life.The famous dialogue of the manager is "Bloody Hell".
All the seniors over here will make your life hell.
Also don't ask about the salary as you will get peanuts.
Work timings: Strict Timings
Senior UI UX Designer in
Bangalore / Bengaluru
Full Time
·
UI / UX Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2023
Likes
The experience was good with lots of new technologies to learn.
Dislikes
Saturday working
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Feb 2022
Likes
Permanent Work from home
Dislikes
No proper management or hr ..and you can be thrown out of job anytime
People also ask about Smarter BIZ Technologies's Customer Service Executives
How is Smarter BIZ Technologies to work for?
Smarter BIZ Technologies is rated 3.7 out of 5, based on 7 reviews by employees on AmbitionBox.
Smarter BIZ Technologies is known for Skill development which is rated at the top and given a rating of 3.3. However, Work-Life balance is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Smarter BIZ Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Smarter BIZ Technologies?
According to AmbitionBox ratings, Smarter BIZ Technologies employees rate its salary and benefits as 2.9 out of 5. You can know more about Smarter BIZ Technologies Salaries at AmbitionBox
How is the work culture at Smarter BIZ Technologies?
Work culture is rated 3.2 at Smarter BIZ Technologies by 7 employees. While job security is rated 2.7 and work-life balance is rated 2.5 at Smarter BIZ Technologies. Read detailed reviews by employees of Smarter BIZ Technologies on AmbitionBox.
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