Smarter BIZ Technologies Customer Service Associate Reviews

Likes

Company giving a good opportunity for freshers to learn improve skills on bpo sector and also some staffs are very cooperative specially the TL and and other help groups

Dislikes

No job security and experienced letter provide by them

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life Balance is profound

Dislikes

I reckon, in terms of job security this company is deplorable. Salary is the another aspect which is not upto the mark.

Work Details

It's magnificent. One gets plenty of time to spend with their loved ones.

Work days: Rotational Shift (Flexible Timings)

Likes

Nothing

Dislikes

Salary issues alot working since may not paid yet this is July and when they pay they pay in change like chillar

Work Details

Management Is not working properly no good response taking long time for every step wasting days and not paying for that

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing was good but yes the employee bonding was good and the faculty was good miss my TL's and trainers a lot and apart from that nothing was good

Dislikes

deductions on the salary without any reasons and they made us to work very hard and paid less and many more

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

My experience with smarterbizz was terrible ,they will frustrate you completely .they don't own u as our employee and salary is never on time.there is no companies policies .

Dislikes

No payslip ,no experience letter , no leaves ,more than 8 hours login after the shift ,on week off they ask for backup logins ,salary is never on time no incentive is provided no traning amount is provided .salary always comes 12 or 15 th every month.and they don't provide incentives on time with salary always exceed to another month ,they make false scores also .in every step they will deduct your salary by making false score...Read More

Work Details

I got annoyed with company ,they made me completely frustrated ,there is no benefit in this company no payslip and no experience letter .i use to login more than 8 hours everyday .but at last didn't got anything .they made me forcefully resign

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

There is no benefits provided in this company ,no leave ,no experience letter,no payslip , they disown us by saying you are a freelancer .and especially managers are worst .no policy is there in this company They only want 100 percent from your side but they will never give 100 percent to their employees they even don't treat there employees like human .

Likes

NOTHING IS GOOD ABOUT THIS COMPANY.

Dislikes

Worst experience ever. There is no job security. Pressure all the time. not punctual with timings. Even after delivering 8 hours, they deduct the amount from the salary. They pressurize consultants(agent's) to join the meetings even after completing 9 hours. At times meetings go on for 1 hours after giving 9 hours in the job. Later on most of them quit the job due to lack of job security, salary deduction, not punctual with timing. Also nobody gets experience certificate at any point of time. EXTREMELY WORST EXPERIENCE....Read More

Work Details

Worst.

Work days: Rotational Shift (Strict Timings)

Likes

Nothing in this company is good.

Dislikes

Disgusting company, not at all on their words about the salary, committing something else and providing not even half of the salary as discussed.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Job security ( they did not fired anyone during covid) company provides work from home job opportunity. Recognition to outstanding performance No hidden deduction from CTC Supporting team members Work life 8 hour+1 hour long break. OT payment was also given. The most important think, management is extremely understanding and supportive,if employee goes to them and ask for help they had given quick response. I just wish company's success and grow all the very best....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Culture,Bosses, Colleagues

Dislikes

Work Life balance

Likes

Team collegue is good.. But our boss not helpful.

Dislikes

Sat working.. Sunday also you have to work. In case, you planed on holiday, you have to cancel . Management is not good

Likes

Nothing

Dislikes

Smarterbiz company are fraud

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company good environment work culture is good

Dislikes

Nothing all good with this

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best opportunity fresher

Dislikes

Salary not Benifit

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If you are a part of this organization you can survive even in the worst place on earth. There is nothing to like about this company especially for the Flipkart process. The AMs are not in control of their manager, there policy keeps on changing. They hire new sets of employees make them work like donkeys once the need is over they will kick you out of the system.

Dislikes

Politics and baisness, back bitching, treating you as a bandhuaa majdoor. This company owns your life in the name of company requirements when it comes to compensate they will not do that. They will promise you work from home but actually they are hiring you for work from hell. The company doesn't has any ethics or code of conduct. They only have one rule i.e. if a person is raising a point they will simply maje that particular a behaviour issue out of that person. Even Tl are asked to find and prove behaviour issue of the agents so, on behaviour issue basis they can be kicked out of the company. Beware of smarterbiz Flipkart process. Sorry for the late review posting....Read More

Work Details

In smarterbiz if you are not buttering your boss get ready for a miserable life.The famous dialogue of the manager is "Bloody Hell". All the seniors over here will make your life hell. Also don't ask about the salary as you will get peanuts.

Work timings: Strict Timings

Likes

The experience was good with lots of new technologies to learn.

Dislikes

Saturday working

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

No target

Dislikes

Training back to back