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Smarter BIZ Technologies
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About - Reviews121
- Salaries344
- Interviews14
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Filter reviews by Smarter BIZ Technologies Customer Service Executive Reviews
Rating distribution
Category Ratings
Skill development
Company culture
Work satisfaction
Salary
Promotions
Job security
Work-life balance
What employees say about Smarter BIZ Technologies?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Strict (9am - 6pm)
60% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
2 reviews
Jobseekers also viewed
7 reviews found
Customer Service Executive in Bangalore / Bengaluru
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NOTHING IS GOOD ABOUT THIS COMPANY.
Dislikes
Worst experience ever. There is no job security. Pressure all the time. not punctual with timings. Even after delivering 8 hours, they deduct the amount from the salary. They pressurize consultants(agent's) to join the meetings even after completing 9 hours. At times meetings go on for 1 hours after giving 9 hours in the job. Later on most of them quit the job due to lack of job security, salary deduction, not punctual with timing. Also nobody gets experience certificate at any point of time. EXTREMELY WORST EXPERIENCE....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Worst.
Work days: Rotational Shift (Strict Timings)
Customer Service Executive in New Delhi (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This place is awesome to work from home. Although you are supposed to do what you are hired for but you get respect and better opportunities for improvement.
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
As per the wfh concept and culture nothing much except fnf things which takes huge time to settle
Customer Service Executive (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Average growth no job security.
Dislikes
I don't like the company
- Salary - Poor
- Job security - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Service Provider Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
I like nothing about this company except for some few people who are good but most of them resigned.
Dislikes
The work culture and environment is poor and they don't give salary on time and there's no growth and benefits in the company. They offered 17k but i never got more than 12k and it used to vary. They waste 18-25 days in the name of training and pay only 2500 for the whole month of the training that too will come with your first salary means after 2 months you'll get pay for your work.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift
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Customer Service Executive in Bangalore / Bengaluru
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a good experience to work with smarterbiz and if I get a chance again I would like to work with smarterbiz.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Good but as I am a housewife it's was little bit difficult for me to manage timings
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Electronics & Telecommunication Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a good being part of smarterbiz but at payout time its not satisfactory
- Skill development - Good
- Job security - Good
Dislikes
Payouts
- Salary - Poor
- Work satisfaction - Poor
Work Details
Average
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Hello, We regret that you didn't have a comforting experience. Please help us to resolve your concern by sharing more information to ORM@smarterbiz.ai , Thanks.
Customer Service Executive in Bangalore / Bengaluru
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has flexible working hours.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hi, is there something we can do to get 5 stars? Please let us know at orm@smarterbiz.ai.
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Similar Designation Reviews
Customer Service Associate in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
UnProfessional atitude at work
Dislikes
HR put so much pressure without paid work
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company giving a good opportunity for freshers to learn improve skills on bpo sector and also some staffs are very cooperative specially the TL and and other help groups
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
Dislikes
No job security and experienced letter provide by them
- Job security - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life Balance is profound
- Skill development - Good
- Promotions - Good
- Work-life balance - Excellent
Dislikes
I reckon, in terms of job security this company is deplorable. Salary is the another aspect which is not upto the mark.
- Job security - Poor
- Company culture - Poor
Work Details
It's magnificent. One gets plenty of time to spend with their loved ones.
Work days: Rotational Shift (Flexible Timings)
Telecalling Executive in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Salary issues alot working since may not paid yet this is July and when they pay they pay in change like chillar
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Management Is not working properly no good response taking long time for every step wasting days and not paying for that
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Care Executive (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing was good but yes the employee bonding was good and the faculty was good miss my TL's and trainers a lot and apart from that nothing was good
Dislikes
deductions on the salary without any reasons and they made us to work very hard and paid less and many more
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Pharmaceutical & Biotechnology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My experience with smarterbizz was terrible ,they will frustrate you completely .they don't own u as our employee and salary is never on time.there is no companies policies .
Dislikes
No payslip ,no experience letter , no leaves ,more than 8 hours login after the shift ,on week off they ask for backup logins ,salary is never on time no incentive is provided no traning amount is provided .salary always comes 12 or 15 th every month.and they don't provide incentives on time with salary always exceed to another month ,they make false scores also .in every step they will deduct your salary by making false score...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
I got annoyed with company ,they made me completely frustrated ,there is no benefit in this company no payslip and no experience letter .i use to login more than 8 hours everyday .but at last didn't got anything .they made me forcefully resign
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employee Benefits
There is no benefits provided in this company ,no leave ,no experience letter,no payslip , they disown us by saying you are a freelancer .and especially managers are worst .no policy is there in this company They only want 100 percent from your side but they will never give 100 percent to their employees they even don't treat there employees like human .
Customer Care Executive (working remotely)
Customer Service Desk Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing in this company is good.
Dislikes
Disgusting company, not at all on their words about the salary, committing something else and providing not even half of the salary as discussed.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Support Executive in BangaloreKA India
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security ( they did not fired anyone during covid) company provides work from home job opportunity. Recognition to outstanding performance No hidden deduction from CTC Supporting team members Work life 8 hour+1 hour long break. OT payment was also given. The most important think, management is extremely understanding and supportive,if employee goes to them and ask for help they had given quick response. I just wish company's success and grow all the very best....Read More
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Support Associate (working remotely)
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. Ek number faltu company.
Dislikes
Every thing to dislike. No proper management.. No good salaries. Work like donkeys and get paid in peanuts.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Executive (working remotely)
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some TLs are helpful and co-operative
- Skill development - Good
- Work-life balance - Good
Dislikes
Just horrible tech support, specially Megha and divyanshu are so rude , as if we r naukar of them
- Salary - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Other Smarter BIZ Technologies Reviews
Network Support Engineer in Gurgaon / Gurugram
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Morning management poor and no learning skill anybody dnt join this company
Dislikes
Work culture, salary dates, no training session
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Product QA Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture,Bosses, Colleagues
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Work Life balance
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team collegue is good.. But our boss not helpful.
Dislikes
Sat working.. Sunday also you have to work. In case, you planed on holiday, you have to cancel . Management is not good
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Network Support Engineer in New Delhi
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Smarterbiz company are fraud
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Information Technology Support Engineer in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment ig good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Salaries not hike
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
Senior Officer in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company good environment work culture is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing all good with this
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Network Engineer in Ahmedabad
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best opportunity fresher
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Salary not Benifit
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Support Staff in Bangalore Rural
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you are a part of this organization you can survive even in the worst place on earth. There is nothing to like about this company especially for the Flipkart process. The AMs are not in control of their manager, there policy keeps on changing. They hire new sets of employees make them work like donkeys once the need is over they will kick you out of the system.
Dislikes
Politics and baisness, back bitching, treating you as a bandhuaa majdoor. This company owns your life in the name of company requirements when it comes to compensate they will not do that. They will promise you work from home but actually they are hiring you for work from hell. The company doesn't has any ethics or code of conduct. They only have one rule i.e. if a person is raising a point they will simply maje that particular a behaviour issue out of that person. Even Tl are asked to find and prove behaviour issue of the agents so, on behaviour issue basis they can be kicked out of the company. Beware of smarterbiz Flipkart process. Sorry for the late review posting....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
In smarterbiz if you are not buttering your boss get ready for a miserable life.The famous dialogue of the manager is "Bloody Hell". All the seniors over here will make your life hell. Also don't ask about the salary as you will get peanuts.
Work timings: Strict Timings
Senior UI UX Designer in Bangalore / Bengaluru
Full Time
UI / UX Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The experience was good with lots of new technologies to learn.
- Salary - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Saturday working
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Consultant in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No target
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Training back to back
- HQ - Bangalore/Bengaluru, Karnataka, India
- IT Services & Consulting
- 51-200 Employees (India)
- Internet
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Smarter BIZ Technologies reviews submitted by Smarter BIZ Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Smarter BIZ Technologies is the right company for ...you. 75% of employees reported the working days at Smarter BIZ Technologies as Rotational Shift. 60% employees reported the work timings at Smarter BIZ Technologies as Strict timing. Read more- Home >
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