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Smarter BIZ Technologies Customer Care Executive Reviews

Updated 21 Jan, 2023
Overall Rating
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2.2/5
based on 9 reviews

Rating distribution

Category Ratings

2.6

Skill development

2.2

Work-life balance

2.2

Work satisfaction

2.0

Company culture

2.0

Salary

2.0

Promotions

1.6

Job security

What employees say about Smarter BIZ Technologies?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

25% employees reported

No travel

No travel

100% employees reported

Gender based rating

1.0
female

Rated by Women

5 reviews

3.8
male

Rated by Men

3 reviews

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Top Mentions in Smarter BIZ Technologies Customer Care Executive Reviews

9 reviews found

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Top Smarter BIZ Technologies Customer Care Executive Interview Questions

Q1. How to handle a irated customer
Q2. What quality required for bpo secotor
Q3. Tell me something about Environment
Q4. What is sympathy and empathy
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People also ask about Smarter BIZ Technologies's Customer Care Executives

Is Smarter BIZ Technologies a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.2 out of 5 from over 9 employee reviews, it's clear that most customer care executives have a below average experience working at Smarter BIZ Technologies. Skill development holds the highest rating at 2.6, while job security is rated the lowest amongst all factors at 1.6.
Does Smarter BIZ Technologies pay their Customer Care Executives well?
According to AmbitionBox reviews, Smarter BIZ Technologies customer care executives rate their salary and benefits at 2.0 out of 5, based on 9 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Smarter BIZ Technologies's customer care executives salaries here and to read reviews specifically about salary and benefits at Smarter BIZ Technologies for customer care executives, click here .
How is the work culture at Smarter BIZ Technologies for Customer Care Executives?
Work culture at Smarter BIZ Technologies for customer care executives is rated 2.0 out of 5 by 9 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Smarter BIZ Technologies for Customer Care Executives?
Based on 9 reviews on AmbitionBox, Smarter BIZ Technologies's customer care executives rate job security at 1.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Smarter BIZ Technologies.

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Smarter BIZ Technologies Customer Care Executive Salary
based on 17 salaries
₹1.2 L/yr - ₹4.3 L/yr
8% less than the average Customer Care Executive Salary in India
View more details
softskill
Job/Soft skill training
1 total response
retirement
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0 total responses
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