SMARTe Customer Success, Service & Operations Reviews by 10+ Employees | Rated 4.0/5

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Customer Success, Service & Operations

4.0

• 15 Reviews

Engineering - Software & QA

4.0

• 29 Reviews

Data Science & Analytics

2.8

• 14 Reviews

Marketing & Communication

4.2

• 13 Reviews

Healthcare & Life Sciences

4.6

• 4 Reviews

Top Mentions in SMARTe Customer Success, Service & Operations Department Reviews

15 reviews found

Sort by: Popular

Senior Research Analyst in Mumbai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Dec 2023

Likes

Work Culture

Dislikes

Nothing to dislike

Customer Success Manager in Navi Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 17 Jul 2023

Likes

Work life balance

Dislikes

Anyone from a different department who has no knowledge in the process can be your new manager

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Executive in Navi Mumbai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 03 Jan 2023

Likes

Yes gud

Dislikes

Gud girl and block

Head Operations in Navi Mumbai

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 03 Mar 2023

Likes

Great company

Dislikes

need to work on learning and development

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Success Manager (working remotely)

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 29 Jun 2023

Likes

Good learning space

Dislikes

No monetary benefits

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Verification Executive in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2022

Likes

best place to work with

Dislikes

many thing to you to get learn really nice Place to work

Work Details

Work timings: Flexible Timings

Product Manager in Navi Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 12 Apr 2022

Likes

Job Security

Dislikes

I have my own views.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Research Analyst 2 in Navi Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 25 Mar 2021

Likes

Nice place to work... Good work life balance.. Job security..

Work Details

Overall enjoyable experience

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

HUB Executive in Gurgaon / Gurugram

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 12 Apr 2022

Likes

Nothing

Dislikes

Everything

Work Details

Average

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Verification Analyst in Navi Mumbai

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Apr 2022

Likes

Company only for people who do not want to anything apart company work.

Dislikes

There is a lot of politics and the management doesn't bother about it.Salary is decent but there is no career growth.

Work Details

Avarage.

Work days: Monday to Friday (Flexible Timings)

Senior Web Research Analyst in Navi Mumbai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 19 May 2019

Likes

Good working condition till now.

Dislikes

Politics as in every company.

Work Details

Good learning condition. Supportive team members.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Email Marketer in Navi Mumbai

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 25 Apr 2019

Likes

work life balance

Dislikes

nothing to be dislike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Project Manager in Navi Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 09 Jan 2019

Likes

The freedom I get to express myself

Dislikes

Growth opportunities

Team Lead Operations in Navi Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 30 Apr 2018

Likes

Job Security, Career Growth, Innovation, Work-Life Balance.

Dislikes

There is nothing to be dislike in this company

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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People also ask about SMARTe's Customer Success, Service & Operations Department

Is SMARTe's Customer Success, Service & Operations Department a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 15 employee reviews, it's clear that most employees have a positive experience working at SMARTe's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 4.2, while job security is rated the lowest amongst all factors at 3.1. Read reviews about work-life balance and job security on AmbitionBox.

Does SMARTe's Customer Success, Service & Operations Department pay their employees well?

According to AmbitionBox reviews, SMARTe's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 15 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about SMARTe's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at SMARTe's Customer Success, Service & Operations Department, click here.

How is the work culture at SMARTe's Customer Success, Service & Operations Department?

Work culture at SMARTe's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 15 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at SMARTe's Customer Success, Service & Operations Department, click here.

How is the job security at SMARTe's Customer Success, Service & Operations Department?

Based on 15 reviews on AmbitionBox, SMARTe's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at SMARTe's Customer Success, Service & Operations Department, click here.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 SMARTe reviews submitted by SMARTe employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SMARTe is the right company for you. 60% of employees reported the working ...Read more

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SMARTe Customer Success, Service & Operations Department Reviews Reviews

Senior Research Analyst 8 salaries	₹2.9 L/yr - ₹3.9 L/yr
Team Lead 7 salaries	₹5.2 L/yr - ₹7.5 L/yr
Verification Analyst 6 salaries	₹2.5 L/yr - ₹3.5 L/yr
Senior Verification Analyst 5 salaries	₹3.8 L/yr - ₹5.2 L/yr
Verification Executive 4 salaries	₹2.9 L/yr - ₹3 L/yr

SMARTe Customer Success, Service & Operations Department Reviews

15 reviews found

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