Smartworks Non Voice Customer Service Executive Reviews

Likes

Nothing to like as they cancelled my offer letter at last moment of my notice period for other resources. So think twice before joining Smartwork.

Dislikes

Overall Management and HR Policies

Likes

Growth opportunity

Dislikes

Politics and family business cultture

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Great company

Dislikes

Worst Environment... 1. Procurement department is totally corrupted. 2. Procurement HOD and Accounting Head both are corrupted. They only onboard those vendors who can give additional money to them. 3. Also, HR has decided to come at morning 10.30 but manager want to come at 10.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Work life balance, work priorities, Very poor HR team they're only for hiring no one is there to listen to you once you join smartworks, some senior management people are terrible to work with because of micro management they're ruining the work environment within in team and company.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexible timings, on time salary credited to your Account.

Dislikes

1- Company politics - some people are haire to there delicate work( politics). 2- There are no new things to learn. 3- No job security because of politics. 4 - No one apprised to your good work either if any work worng in your end then you will fired. 5- Other department person envelope in your work and dipresed you either he is no idea for your work like ABCD.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Smartworks values talent, encourages innovation and provides an enviornment where one can truly thrive. Quick decision-making management and no redtapism have been incredibly reqarding.

Dislikes

enormous work, understandably with the growth elevation.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The opportunities I have been given since the beginning of my journey, the guidance and tremendous support received from my peers and mentors.

Dislikes

The timings could be a bit more flexible

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Too much pressure, salary on time. Politics in all department, everyone putting their work on other department.

Dislikes

Politics, if you don't have reach to upper management. You cannot stay

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

The team !

Dislikes

while the company has its own kind of merits , my exp was marked by significant challenges around WLB and management practices . Despite completing my task on time , my work often went unnoticed or went into the delayed list as the manager had a tendency to load work in the last minute on people how would finish the work on time in order to leave on time . There is always a delay in the appraisal cycle and the management doesn't even care about the employees , with the attitude " if u want to go , please go " , well find someone else as your replacement ....Read More

Work Details

Work policy: work at office , and continue it at home

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing to be specific.

Dislikes

• Company culture of working long hours • Inactive HR’s • More focused on Ad-Hoc requests • Lack of ownership • No work life balance • High attrition rate • Unable to retain employees

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.