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3.8

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DCB Bank Senior Customer Service Manager Reviews

based on 18 reviews
Updated 4 Jan, 2025

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.9

Work-Life balance

2.7

Company culture

2.7

Job Security

2.5

Salary & Benefits

2.3

Skill development

2.2

Work Satisfaction

2.1

Promotions/Appraisal

18 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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How is DCB Bank to work for?
DCB Bank is rated 2.9 out of 5, based on 18 reviews by employees on AmbitionBox. DCB Bank is known for Work-Life balance which is rated at the top and given a rating of 2.9. However, Career growth is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at DCB Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at DCB Bank?
According to AmbitionBox ratings, DCB Bank employees rate its salary and benefits as 2.5 out of 5. You can know more about DCB Bank Salaries at AmbitionBox
How is the work culture at DCB Bank?
Work culture is rated 2.7 at DCB Bank by 18 employees. While job security is rated 2.7 and work-life balance is rated 2.9 at DCB Bank. Read detailed reviews by employees of DCB Bank on AmbitionBox.

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DCB Bank Senior Customer Service Manager Reviews by Locations

DCB Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 DCB Bank reviews submitted by DCB Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DCB Bank is the right company for you. 58% of employees reported the wo...rking days at DCB Bank as Alternate Saturday off. 64% employees reported the work timings at DCB Bank as Strict timing. Read more

Gender Based Ratings for DCB Bank Senior Customer Service Manager

based on 18 reviews
3.6
Rated by 8 Women

Rated 3.7 for Work-Life Balance and 3.4 for Company Culture

women
2.5
Rated by 10 Men

Rated 2.5 for Salary & Benefits and 2.4 for Work-Life Balance

men

Working Days for DCB Bank Senior Customer Service Manager

based on 18 reviews
Alternate Saturday off
58%
Monday to Saturday
25%
Monday to Friday
17%

Work Timings for DCB Bank Senior Customer Service Manager

based on 18 reviews
Flexible timing
Strict (9am - 7pm)
Strict (9am - 9pm)
36%
16%
16%
32% employees reported other strict timings

Shift Timings for DCB Bank Senior Customer Service Manager

based on 18 reviews
Day shift
100%

Business Travel for DCB Bank Senior Customer Service Manager

based on 18 reviews
Within city
75%
No travel
17%
Within country
8%
DCB Bank Senior Customer Service Manager Salary
based on 93 salaries
₹3.8 L/yr - ₹6.3 L/yr
19% less than the average Senior Customer Service Manager Salary in India
View more details
Employee Benefits for DCB Bank Senior Customer Service Manager
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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