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Reliance Smart

Compare

based on 570 Reviews

About
Reviews
570
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2.1k
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27
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Filter reviews by

Reliance Smart Customer Service Associate Reviews

Updated 6 Feb, 2025

Overall Rating

4.4/5

based on 35 reviews

Rating distribution

5

18 (51.4%)

4

9 (25.7%)

3

4 (11.4%)

2

2 (5.7%)

1

2 (5.7%)

Category Ratings

4.3

Company culture

4.2

Job security

4.2

Skill development

3.9

Work satisfaction

3.8

Work-life balance

3.5

Salary

3.5

Promotions

What employees say about Reliance Smart?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

82% employees reported

Alternate Saturday off

29% employees reported

Flexible timing

56% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

8 reviews

4.2

Rated by Men

25 reviews

Reliance Smart is rated 4.4 out of 5 stars on AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Reliance Smart is rated 4.4 out of 5 stars on AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Reliance Smart Customer Service Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

35 reviews found

Sort by: Popular

Customer Service Associate in Nagpur

Full Time

·

Grocery Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 23 Apr 2021

Likes

Good management system,care about hygiene and staff health and growth

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good

Dislikes

Grouping

Work-life balance - Poor

Work Details

Good

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Customer Service Associate in Sikar

Full Time

·

Seaner associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jul 2022

Likes

Good work in office time

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Hassan

Full Time

·

All Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Nov 2023

Likes

Good environment and quick learning...

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions are very rare pls make K1or DM those who are eligible

Customer Service Associate in Hyderabad / Secunderabad

Part Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Dec 2024

Likes

I liked how customers used to interact with Me on Field so it nice to communicate with new people's

Skill development - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Working with all the staff members is Good But if we Want to do and new things means they will not allow us to do That's the thing I Dont like

Promotions - Poor

Customer Service Associate in Chennai

Intern

·

Finance & Accounting - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2024

Likes

Nothing to say

Job security - Good
Company culture - Good

Dislikes

Slow promotion for graduate

Salary - Poor

Customer Service Associate in Sec55 faridabad

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2023

Likes

Hear is the no any one person is the only owner, this company is own company

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Many basic rules in time competition

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Rajasthan

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jul 2023

Likes

Reliance staff & manager behave very nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

But work pressure full Target very high & problems achievement low

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Reliance Smart.

Customer Service Associate in Mangla chowk TNB7

Full Time

·

Apparel Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 01 Dec 2023

Likes

I like with reliance SMART

Salary - Good
Promotions - Good
Work-life balance - Good

Dislikes

Manager behave

Job security - Poor

Discover interview dos and don'ts from real experiences

Customer Service Associate in KAKINADA EAST GODAVARI

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 May 2022

Likes

Very supportive managers and didn't feel tough if it's a tooo hard of work because of staff and management us very close to csa all members in that relaince smart retail is good honest so I love to work again in that organization after my mba I don't forget my sweet memories in relaince Smart retail love 💕 that work and organization miss that work because of study after completing my mba I definitely join in that and time to time salary is credited to my account and and incentives also get If there is loss to organization they don't stop incentives they give to us all the best relaince smart my hope grow more and more to high level they also provide medical facilities to whom suffering with health issues and benifits of pf esi also there don't miss chance to work in this...Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very nice work and job security is also excellent good hr sir there is pf esi benifits also so don't miss opportunity managers also good and supportive to csa and all staff

Work Details

My work as customer service associate is good work satisfy customer with good service as associate

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Akurdi pune

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Jun 2021

Likes

Mangement Equility Smart work of Employees

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bandlaguda

CSA Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Oct 2021

Likes

Is is an a good experience to work with our excellent management nd staff there will be a good growth nd career

Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nill

Work Details

It is an a wonderful opportunity to 2 work over there

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Kakinada

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2021

Likes

They support me alot during corona pandamic time. The reliance pay the full salary to us during this time and teammates are supportive. Company policies are so good and the give good salary.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

There is a lot of politics, career growth is so slow and some staff are not genuine

Work Details

The job is so interested but growth is not there

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Dhekanal

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Aug 2020

Likes

Well, every thing are good and supportive in covid period .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Without any reason terminate.

Work Details

Good but not as wish.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

·

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Apr 2024

Dislikes

Promotions - Poor

Overall Rating

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

posted on 13 Jan 2024

Overall Rating

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

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More about working at Reliance Smart

HQ - Mumbai, India
Retail
1k-5k Employees (India)
Public

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 35 Reliance Smart reviews submitted by Reliance Smart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Smart is the right company for you. 29% of employe...es reported the working days at Reliance Smart as Alternate Saturday off. 56% employees reported the work timings at Reliance Smart as Flexible timing. Read more

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Reliance Smart Customer Service Associate Reviews

Reliance Smart Customer Service Associate Salary

based on 109 salaries

₹1 L/yr - ₹2.4 L/yr

43% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Reliance Smart Customer Service Associate

Health insurance

2 total responses

Professional degree assistance

2 total responses

Job/Soft skill training

2 total responses

Cafeteria

1 total response

View All

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