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Reliance Smart

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based on 586 Reviews

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Reliance Smart Customer Service Associate Reviews

Updated 2 Mar, 2025

Overall Rating

4.4/5

based on 36 reviews

Rating distribution

5

19 (52.8%)

4

9 (25.0%)

3

4 (11.1%)

2

2 (5.6%)

1

2 (5.6%)

Category Ratings

4.3

Company culture

4.2

Job security

4.2

Skill development

3.9

Work satisfaction

3.8

Work-life balance

3.5

Salary

3.5

Promotions

What employees say about Reliance Smart?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

82% employees reported

Alternate Saturday off

29% employees reported

Flexible timing

56% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

8 reviews

4.2

Rated by Men

26 reviews

Reliance Smart is rated 4.4 out of 5 stars on AmbitionBox, based on 36 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Reliance Smart is rated 4.4 out of 5 stars on AmbitionBox, based on 36 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Reliance Smart Customer Service Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

36 reviews found

Sort by: Popular

Customer Service Associate in Gaya

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 24 Jan 2025

Likes

There is no payment according to the work done in this company, which we do not like. Due to shortage of manpower, the time table has no value.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Payment and The timing has to be made 15 hours instead of 9 hours.

Salary - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Customer Service Associate in Tiruppur

Full Time

·

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2024

Likes

Good place with good peoples

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Little demerits only

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2024

Likes

Sophisticated person,work together

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to be which I dislike overthere

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Dec 2024

Likes

Protection , timings

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No 👎

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

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Customer Service Associate in Nagercoil

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Jul 2024

Likes

No work pressure

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Saturday and Sunday no week off

Read Reliance Smart Customer Service Associate Reviews based on locations

4.3

Hyderabad / Secunderabad

(4)

Customer Service Associate in Siliguri

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2024

Likes

I am fond of the system based operations and strategical handling of tasks at Reliance Smart Bazar.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to dislike about 🤷

Customer Service Associate in Kochi

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 29 Sep 2024

Likes

Good working atomsphre

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Nothing have to write

Salary - Bad
Promotions - Bad
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about Reliance Smart.

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Feb 2025

Likes

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Overall Rating

Excellent

Discover interview dos and don'ts from real experiences

Customer Service Associate in Thiruvananthapuram

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2024

Likes

About the authority

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary payout

Customer Service Associate in Guntur

Full Time

·

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Feb 2024

Likes

Coordination of staff

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary package

Salary - Poor

Customer Service Associate in New Delhi

Full Time

·

Facility Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2025

Likes

Good working place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Lodging or unloading Dc

Customer Service Associate in Cooch Behar

Full Time

·

Retail Store Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Dec 2023

Likes

Our team

Dislikes

Growth & promotions is not available timely For Lower level employees ,

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Customer Service Associate in Shegaon

Full Time

·

Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Jan 2023

Likes

Customer service And vry good

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Values of product

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Jaitaran

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jan 2023

Likes

Yes I like it

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mangaluru

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2024

Likes

Growth

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Manager specially (ASM-Shreedar)is not good.

Customer Service Associate in Mumbai

Full Time

·

Fashion & Accessories Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 23 May 2023

Likes

I am not satisfied this job 😞 that is because I not getted promotion

Dislikes

Management are not are good

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Tirunelveli

Full Time

·

Retail Store Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 01 Sep 2022

Likes

The atmosphere is very good

Salary - Good
Skill development - Good

Dislikes

They treated everybody not like same.

Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Customer Service Associate in Aluva

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 30 Dec 2022

Likes

I resigned the job,but I not received the experience certificate, already I request the experience certificate in 4 months,but not received. Very Pressure work.

Dislikes

Experience certificate giving

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Karaikudi

Full Time

·

Supermarket Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Jun 2022

Likes

Good work environment and culture. Teammates and management team are so supportive. Company policy are good.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Customer Service Associate in Bhiwandi

Full Time

·

Retail Store Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jan 2024

Likes

They had many opportunities for people who wanted to learn

Dislikes

Promotion was next to none, didn't follow the promotional cycle as per company guidelines, repeated discrepancies in communication from the HR department, Excessive workload and Shift duration more then described , No Overtime Benefits

Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 36 Reliance Smart reviews submitted by Reliance Smart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Smart is the right company for you. 29% of employe...es reported the working days at Reliance Smart as Alternate Saturday off. 56% employees reported the work timings at Reliance Smart as Flexible timing. Read more

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Reliance Smart Customer Service Associate Salary

based on 114 salaries

₹0.9 L/yr - ₹2.3 L/yr

45% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for Reliance Smart Customer Service Associate

Health insurance

2 total responses

Professional degree assistance

2 total responses

Job/Soft skill training

2 total responses

Cafeteria

1 total response

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