Reliance Retail Senior Customer Service Associate Reviews
based on 11 reviews
Updated 31 Mar, 2024
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.5
Skill development
4.5
Job Security
4.2
Company culture
4.0
Work Satisfaction
3.9
Salary & Benefits
3.9
Work-Life balance
3.6
Promotions/Appraisal
Reliance Retail is rated
4.2 out of 5 stars on
AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Reliance Retail is rated
4.2 out of 5 stars on
AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Reliance Retail Senior Customer Service Associate Reviews
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11 reviews found
for
"salary"
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Senior Customer Service Associate in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Mar 2024
Likes
Time to time salary, working hours
Dislikes
My salary was less for Pune location so I had to leave the job
Senior Customer Service Associate in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Jun 2023
Likes
So many things are here to learn for anyone who can hardwork here...
Dislikes
Salary not satisfying they give everyone equally salary junior csa or Teamleaders which is not good it's should be some difference....if work is different then salary should be also different
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Pathankot
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jan 2024
Likes
Supported and helpfull
Dislikes
Salary not increased last 5 years
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Alappuzha
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 May 2022
Likes
Timing, accuracy in the salary date, good working condition,
Dislikes
Iam worked in reliance retail nearly 2 years, there is no promotion and salary hike in my job.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Kolkata
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2022
Likes
Good knowledge provider company but salary is not so good.And promotion time is very large.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate (working remotely)
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2023
Likes
I'm grow my self day by day
Dislikes
Salary its very dissatisfaction
Senior Customer Service Associate in
Dilsukhnagar
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jul 2022
Likes
On time salary and benefits
Dislikes
About the timings is not proper
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
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Reliance Retail.
Senior Customer Service Associate in
Gorakhpur
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 21 Jan 2022
Likes
This is a very good company, if you do job in this then you are a reported man, you will not get anything apart from this.
Dislikes
I am working in this company since last 2.5 years and my salary is only on 1200 month, which i am very sad i feel like my time and skill both is getting spoiled please System should be improved and staff salaries should be increased thank you.
Work Details
Expression are very good but still I am very I gave both my time and my body to this company but still my salary was not increased
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Job security and working environment is good. salary is paid on time and incentive also.
Dislikes
The Reliance TST format is not good.If I compare this format to trends format there are many things the company should look in like facilities of staff is way more better than TST format.
Work Details
Overall average.
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Associate in
Jamnagar
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Dec 2020
Likes
First Customor servise after managment / system working / department setup working is curruntly i do in relaince store and i am a greduate
And all of working i accepted
Dislikes
Salary not matched with my position
Work Details
There as a good working life everyone has in team work and thay also helpful with him
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Rae Bareli
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2019
Likes
In a company i like working there is some given good opportunity like Learning, work-life,training
Dislikes
Compensation is decent, but growth is slow.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Reliance Retail's Senior Customer Service Associates
Is Reliance Retail a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 11 employee reviews, it's clear that most senior customer service associates have a positive experience working at Reliance Retail. Skill development holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about skill development and career growth on AmbitionBox.
Does Reliance Retail pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Reliance Retail senior customer service associates rate their salary and benefits at 3.9 out of 5, based on 11 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail for senior customer service associates, click here.
How is the work culture at Reliance Retail for Senior Customer Service Associates?
Work culture at Reliance Retail for senior customer service associates is rated 4.2 out of 5 by 11 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Reliance Retail. To read reviews specifically about work culture at Reliance Retail for senior customer service associates, click here.
How is the job security at Reliance Retail for Senior Customer Service Associates?
Based on 11 reviews on AmbitionBox, Reliance Retail's senior customer service associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail for senior customer service associates, click here.
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