Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Reliance Retail Team. If you also belong to the team, you can get access from here

Reliance Retail Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 21.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Reliance Retail Senior Customer Service Associate Reviews

based on 11 reviews
Updated 31 Mar, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.5

Skill development

4.5

Job Security

4.2

Company culture

4.0

Work Satisfaction

3.9

Salary & Benefits

3.9

Work-Life balance

3.6

Promotions/Appraisal

Top Mentions in Reliance Retail Senior Customer Service Associate Reviews

11 reviews found for "salary"

Return to all reviews
Logo
You are reading trusted reviews. Keep reading to find out more about Reliance Retail.

Discover interview dos and don'ts from real experiences

People also ask about Reliance Retail's Senior Customer Service Associates

Is Reliance Retail a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 11 employee reviews, it's clear that most senior customer service associates have a positive experience working at Reliance Retail. Skill development holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about skill development and career growth on AmbitionBox.
Does Reliance Retail pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Reliance Retail senior customer service associates rate their salary and benefits at 3.9 out of 5, based on 11 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail for senior customer service associates, click here.
How is the work culture at Reliance Retail for Senior Customer Service Associates?
Work culture at Reliance Retail for senior customer service associates is rated 4.2 out of 5 by 11 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Reliance Retail. To read reviews specifically about work culture at Reliance Retail for senior customer service associates, click here.
How is the job security at Reliance Retail for Senior Customer Service Associates?
Based on 11 reviews on AmbitionBox, Reliance Retail's senior customer service associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail for senior customer service associates, click here.

Tell us how to improve this page.

Gender Based Ratings for Reliance Retail Senior Customer Service Associate

based on 44 reviews
4.6
Rated by 3 Women

Rated 5.0 for Job Security and 5.0 for Skill Development

women
4.2
Rated by 41 Men

Rated 4.6 for Skill Development and 4.5 for Job Security

men

Working Days for Reliance Retail Senior Customer Service Associate

based on 49 reviews
Rotational Shift
43%
Monday to Saturday
22%
Other
16%
Monday to Friday
13%
Alternate Saturday off
6%

Work Timings for Reliance Retail Senior Customer Service Associate

based on 49 reviews
Flexible timing
Strict (9am - 6pm)
Strict (12pm - 9.30pm)
63%
6%
6%
25% employees reported other strict timings

Shift Timings for Reliance Retail Senior Customer Service Associate

based on 49 reviews
Day shift
Night shift
85%
15%

Business Travel for Reliance Retail Senior Customer Service Associate

based on 49 reviews
Within city
52%
No travel
31%
Within country
17%
Reliance Retail Senior Customer Service Associate Salary
based on 107 salaries
₹1 L/yr - ₹3 L/yr
45% less than the average Senior Customer Service Associate Salary in India
View more details
freemeal
Free meal
2 total responses
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
6 total responses
+5 more benefits
Compare Reliance Retail with

Future Retail

4.3
Compare

Tata Group

4.2
Compare

Aditya Birla Fashion and Retail

4.1
Compare

Spencer's Retail

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company