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3.9

based on 21.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Reliance Retail Senior Customer Service Associate Reviews

based on 50 reviews
Updated 26 Dec, 2024

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.6

Skill development

4.4

Job Security

4.2

Company culture

4.1

Work Satisfaction

4.0

Work-Life balance

3.9

Salary & Benefits

3.7

Promotions/Appraisal

Top Mentions in Reliance Retail Senior Customer Service Associate Reviews

50 reviews found

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2w (edited)
projectenginer
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Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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#1 Best Mega Retail Company - 2022

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People also ask about Reliance Retail's Senior Customer Service Associates

Is Reliance Retail a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 50 employee reviews, it's clear that most senior customer service associates have a positive experience working at Reliance Retail. Skill development holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about skill development and career growth on AmbitionBox.
Does Reliance Retail pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Reliance Retail senior customer service associates rate their salary and benefits at 3.9 out of 5, based on 50 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail for senior customer service associates, click here.
How is the work culture at Reliance Retail for Senior Customer Service Associates?
Work culture at Reliance Retail for senior customer service associates is rated 4.2 out of 5 by 50 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Reliance Retail. To read reviews specifically about work culture at Reliance Retail for senior customer service associates, click here.
How is the job security at Reliance Retail for Senior Customer Service Associates?
Based on 50 reviews on AmbitionBox, Reliance Retail's senior customer service associates rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail for senior customer service associates, click here.

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Reliance Retail Reviews by Designations

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AmbitionBox has 50 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 43% of empl...oyees reported the working days at Reliance Retail as Rotational Shift. 62% employees reported the work timings at Reliance Retail as Flexible timing. Read more

Gender Based Ratings for Reliance Retail Senior Customer Service Associate

based on 45 reviews
4.6
Rated by 3 Women

Rated 5.0 for Job Security and 5.0 for Skill Development

women
4.3
Rated by 42 Men

Rated 4.6 for Skill Development and 4.4 for Job Security

men

Working Days for Reliance Retail Senior Customer Service Associate

based on 50 reviews
Rotational Shift
43%
Monday to Saturday
21%
Monday to Friday
15%
Other
15%
Alternate Saturday off
6%

Work Timings for Reliance Retail Senior Customer Service Associate

based on 50 reviews
Flexible timing
Strict (9am - 6pm)
Strict (12pm - 9.30pm)
62%
5%
5%
28% employees reported other strict timings

Shift Timings for Reliance Retail Senior Customer Service Associate

based on 50 reviews
Day shift
Night shift
86%
14%

Business Travel for Reliance Retail Senior Customer Service Associate

based on 50 reviews
Within city
52%
No travel
31%
Within country
17%
Reliance Retail Senior Customer Service Associate Salary
based on 107 salaries
₹1 L/yr - ₹3 L/yr
45% less than the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for Reliance Retail Senior Customer Service Associate
freemeal
Free meal
2 total responses
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
6 total responses
+5 more benefits
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