Reliance Retail Senior Customer Service Associate Reviews
based on 7 reviews
Updated 21 Dec, 2023
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.5
Skill development
4.5
Job Security
4.2
Company culture
4.0
Work Satisfaction
3.9
Salary & Benefits
3.9
Work-Life balance
3.6
Promotions/Appraisal
Reliance Retail is rated
4.2 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Reliance Retail is rated
4.2 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Reliance Retail Senior Customer Service Associate Reviews
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7 reviews found
for
"appraisal"
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Senior Customer Service Associate in
Mumbai
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Customer service
Dislikes
Promotions / Appraisal Policy
Senior Customer Service Associate in
Silchar
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 05 Jun 2023
Likes
Only job security nothing else
Dislikes
There is nothing of staff, all appraisal and promotions only for higher management
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Senior Customer Service Associate in
Alappuzha
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 May 2022
Likes
Timing, accuracy in the salary date, good working condition,
Dislikes
Iam worked in reliance retail nearly 2 years, there is no promotion and salary hike in my job.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Kolkata
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2022
Likes
Good knowledge provider company but salary is not so good.And promotion time is very large.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Silchar
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Aug 2021
Likes
All SOP and management
Dislikes
In Reliance Retail Trends format there is wrost type of HR policy,no increment policy,wrost type of incentive policy which is only for selected candidates and name of promotion career growth and opportunities they take only exam but results will never share.
Work Details
Work here 3 year 6 month as company interest and benefits but there is no reward for anything.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Associate
Fashion & Accessories Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Nov 2018
Likes
Not get promotion in 3year
Dislikes
Abhiram sir also helpful
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Associate in
Lucknow
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Mar 2018
Likes
Yes here is good teammates and excellent training ,job security, career growth, work environment , innovation etc..
Dislikes
Appraisal is too dealy
Work Details
Here is good condition for work and I am doing full enjoy his work and his post
Work days: Rotational Shift
(Flexible Timings)
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Reliance Retail.
People also ask about Reliance Retail's Senior Customer Service Associates
Is Reliance Retail a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 7 employee reviews, it's clear that most senior customer service associates have a positive experience working at Reliance Retail. Skill development holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about skill development and career growth on AmbitionBox.
Does Reliance Retail pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Reliance Retail senior customer service associates rate their salary and benefits at 3.9 out of 5, based on 7 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Reliance Retail's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Reliance Retail for senior customer service associates, click here.
How is the work culture at Reliance Retail for Senior Customer Service Associates?
Work culture at Reliance Retail for senior customer service associates is rated 4.2 out of 5 by 7 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Reliance Retail. To read reviews specifically about work culture at Reliance Retail for senior customer service associates, click here.
How is the job security at Reliance Retail for Senior Customer Service Associates?
Based on 7 reviews on AmbitionBox, Reliance Retail's senior customer service associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Reliance Retail, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Reliance Retail for senior customer service associates, click here.
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