Reliance Retail Customer Service Associate and Senior Advisor Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 6 Oct, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.0
Company culture
4.0
Work-Life balance
4.0
Skill development
4.0
Work Satisfaction
3.0
Job Security
3.0
Salary & Benefits
3.0
Promotions/Appraisal
Reliance Retail is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Reliance Retail is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
Sort by:
Popular
Customer Service Associate and Senior Advisor in
Pune
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Dec 2024
Likes
Only for job security
Dislikes
HR is not that great.
HR is not working for employee based.Just following instructions.
Mediclaim insurance money taking too high in CTC.
Work from Home facilities not available
HR has no proper evaluation for long run employee.depend what respected department evaluate.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Kolhapur
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
There is no job security, the experience of working in Reliance Retail is very bad, they resign from any job whenever they feel like it, for example Jio Mart B2B, working in Reliance Retail is like wasting your life, even if the salary is low, work only where there is job security, working in any sector of Reliance means loss, loss,loss, where the name Reliance is, you should think carefully before deciding to work....Read More
Dislikes
They don't think about the employees, they only think about the company's profits.
Work Details
Work policy:
Not Fix
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
1. Working hours
2. Salary
3. Work
Dislikes
I never got get positive vibes with our cluster manager Mr Pranjith, there is no option to escalate our problem with higher officials. High level designation people are not good in the reliance jewellery SIS format, that's why people leaving the company. This is purely my opinion and experience
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Sales Executive in
Jalandhar
Full Time
·
Telecom Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Reliance is better in secure job. Overall all okay
Dislikes
Company is very good 5star. But the authorities or high level employers makes it 3 star. Company dont know how to hire deserving candidates. They hire most of studpid persons. Not all but 50% they hire at upper lever are stupids. They make company toxic.That’s it
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Senior Associate in
Bilaspur
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Working time best
Dislikes
Reliance retail team members or sales staff work GOODS load unloading not a working sales staff.load unloading working loder special staff hiring need.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Sales Manager in
Indore
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Travel Policy is good,
Dislikes
There’s no system or process, they just want primaries to be done by the DB without any planning of secondaries or providing BTL / ATL support.
HR here is just a puppet, they have no control at all if a sales ZM asks to put you out of the organisation HR will just facilitate this without even questioning him the reason for this
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Sales Executive in
Jhunjhunun
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2024
Likes
Reliance is a jenwen company our India.and good opportunity doing for self workar. Best regards and best wishes for all staff for working in reliance
Dislikes
Anything no buddy dislikes in reliance.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Lucknow
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2024
Likes
No because of the employee were very selfish and not work and help to anyone.
Dislikes
Employees of company because they don't follow herarchy for themselves but they want follow herarchy by another and junior .
They think that company have made them senior and whatever they want to they can or they never respect the talent,skillled employees they only respect types employees are puppet for them .
Deputy Manager in
Kolkata
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Aug 2024
Likes
There cannot be a worst company then reliance retail.Some bunch of idiots are sitting a top and taking absolutely nonsense decisions which sure to fail.And because of their shity non sensical decisions,life of employees becomes miserable.Thats why one after another business is failing in retail.Like Smart points are closing one after another,Netmeds is almost closed.Jio Mart is closed.The idiots who are sitting at reliance retail Start a new venture and almost close it by next two years and then venture into another format in retail to sit for another two years and the close it again...Read More
Dislikes
Absolutely disastrous decisions taken by management
They take non sense decision and make life of employees hell and then blame it on employees
Shuts the business and make employees resign forcefully.
RandomDecision taken by management without taking feedback from ground level or mid Level employee
No long term plan..
They keep on changing plan every week
You can never trust
Work Details
Work policy:
They can tell to go anywhere anyday without any plan makes your life miserable
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Deputy Manager in
Ahmedabad
Full Time
·
Stores & Material Management Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jul 2024
Likes
Everything is organize just need to stick with the process , Team structure and work metrics are very much clear just have to follow the SOP also if someone have worked in Store operations can easily adapt here in any of the department.
Dislikes
Promotion is not something anyone get easily , Also the same routine consistent work you can’t explore other functions or improve skills until the requirements come from company not by yourself.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other Reliance Retail Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Executive in
Kolkata
Full Time
·
SCM & Logistics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2024
Likes
On time salary,work life balance
Dislikes
management specially in retail sector is not focused..only start new business hire people and close that business certainly and dehire those people or transfar..too much hiring and de hiring in last few years..create a bad reputation about reliance retail amongst employees
Team Manager in
Mumbai
Full Time
·
Marketing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2024
Likes
The canteens and the ample parking space
Dislikes
The working style is a major problem the senior management is very indecisive and they only want managers who say “ yes sir I can do it for u” they don’t hv a habit of hearing NO…they were known for job security and learning everyday at workplace but there is no job security every 6 months they r companies which r not performing well and need to be closed … instead of opening new stores the whole team is working on closing of stores
They ask for business without checking their basics
Basic supply and availability of stocks are not available at their stores with POs being raised and no marketing who’s do u think are they going to increase footfalls into their stores
It’s run by a leadership team who only understand finance n numbers n money
But behind that number there’s the marketing category supply have to do
U can sustain easily if u r bosses favourite … u just need to know how to say yes sir
It will be done...Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Executive - Finance in
Mumbai
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Nothing.
Infrastructure is ok.
Dislikes
RRL exploits it's employees. Only those who roam around mangera chairs receive good grades and appraisals. Whoever is managers favourite gets hike any number of times despite of appraisal cycle. Just doing ones job is not enough, you have to keep highlighting it all the time. Completing 9hrs is mandatory otherwise they deduct your leaves from next year's quota. Saturday working is very common without any compensation or consideration.
The pay is very less, you have to earn leaves. No other benefits are there like bonus or something. The list is endless....Read More
HUB Manager in
Raipur
Full Time
·
SCM & Logistics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Learn a lesson from Reliance, nothing is good to share here
Dislikes
Poor Support from the management Specially in Hub and Transport Vertical, Full of politics and favorism, RM humiliate employees on various platform,
When someone stuck in operation and seeking support from RM, Never get support from the RM
Hr know everything but they also evolved in that politics
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Store Manager in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
On time salary & paid leaves
Dislikes
No Work satisfaction and over time working and public holidays also working environment (no extra salary)
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager Procurement in
Kolkata
Full Time
·
Procurement & Purchase Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Proper Work Life Balance ,along with Salary benefits and most importantly Upgrading Employees Skils by trained them with appropriate Certification Courses and trainings
Dislikes
PF Policies are too Complicated. Existing Employees can't avail PF because of too much complications and Documentations which are even EPFO is not asking.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Jaipur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2024
Likes
good career growth opportunities, a positive work culture, job security, extensive training programs, exposure to a large retail network, and a good platform for freshers to start their careers
Dislikes
Difficulty advancing within the company due to limited promotion prospects.
Senior Executive in
New Delhi
Full Time
·
eCommerce Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Few things are really good at RBL like learning experience is good and job security.
HR are supporting.
Dislikes
Growth and Salary increment are not good at all and the work culture and environment is also not good.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Department Manager in
Navi Mumbai
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2024
Likes
There is no likes in this company
Dislikes
Company will support and encourage fraudulent things, There is no proper work culture & working hours also more than 12 hours, work pressure and sale pressure is high, company behaving like local shops, Not behaving like an organisation.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Senior Officer in
Gurgaon / Gurugram
Full Time
·
IT Consulting Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Just few things like events and programs at the festivals.
Work spaces.
Dislikes
Everything related to employee.
No work life balance, job is not secure here , discrimination among employees by manager, no criteria for benefits and compensation.
People also ask about Reliance Retail's Customer Service Associate and Senior Advisors
How is Reliance Retail to work for?
Reliance Retail is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Reliance Retail is known for Company culture which is rated at the top and given a rating of 4.0. However, Job Security is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Reliance Retail read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Reliance Retail?
According to AmbitionBox ratings, Reliance Retail employees rate its salary and benefits as 3.0 out of 5. You can know more about Reliance Retail Salaries at AmbitionBox
How is the work culture at Reliance Retail?
Work culture is rated 4.0 at Reliance Retail by 1 employees. While job security is rated 3.0 and work-life balance is rated 4.0 at Reliance Retail. Read detailed reviews by employees of Reliance Retail on AmbitionBox.