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Engaged Employer

Reliance Retail

Compare

3.9

based on 22.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Retail Company - 2024

Filter reviews by

Reliance Retail Costumer Service Officer Reviews

Updated 14 Jan, 2025

Overall Rating

4.8/5

based on 6 reviews

Rating distribution

5 (83.3%)

1 (16.7%)

0 (0%)

Category Ratings

4.8

Company culture

4.8

Salary

4.8

Work-life balance

4.8

Skill development

4.8

Work satisfaction

4.5

Job security

4.2

Promotions

What employees say about Reliance Retail?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

80% employees reported

Flexible timing

60% employees reported

Within city

60% employees reported

View more detailed insights

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6 reviews found

Sort by: Popular

Costumer Service Officer in Lucknow (working remotely)

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2025

Likes

Nice Job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Costumer Service Officer in Beed

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Dec 2023

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotion not timely

Promotions - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

What people are saying about Reliance Retail

View All

an e-commerce marketing manager

Seeking Urgent Job Opportunities – Looking for Recommendations!

Hi Friends, I am seeking job opportunities! With over nine years of experience in E-Commerce Marketing, Social Media Marketing, Business Development, and Merchandising, I am passionate about finding suitable roles in artisan management, supply chain management, Production and product development. While I am open to exploring various industries, my primary interest lies in the textile/apparel and handcraft/handloom sectors. I have reached out to companies like Aditya Birla Retail & Fashion, Reliance Retail, Swadesh and many other companies too but unfortunately, I have not received any responses. If anyone can suggest potential opportunities or connections, I would greatly appreciate your help! Thank you in advance for your help! Attaching my resume for your reference!

Got a question about Reliance Retail?

Ask anonymously on communities.

Costumer Service Officer in Agra

Full Time

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2023

Likes

Company culture, salary & benefits

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Costumer Service Officer in Lucknow

Full Time

eCommerce Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Aug 2023

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, Everything is good in reliance

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Costumer Service Officer in Sikar

Full Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Dec 2022

Likes

Reliance reatil is very best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Managing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Costumer Service Officer (working remotely)

Full Time

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2023

Likes

Team work is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Other Reliance Retail Reviews

Senior Buying Manager in Bangalore / Bengaluru

Full Time

Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 01 Mar 2025

Likes

Company as whole provides everything. But Hr doesn't care about employee.they r busy in their daily breakfast lunches. No discussion at all with people.

Work-life balance - Good

Dislikes

Favourtism at its peak ...if you have some good contact with any higher official in Mumbai ...u will b treated like king. And top management her is blind...they know but don't react on the favourtism given here

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Store Manager in Kozhikode

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Feb 2025

Likes

Nothing

Dislikes

. Top level management doesnt know whats going on ground level. Giving huge pressure on e commerce . Kindly explain how ro manage with 6 or 7 people to the store operation along with online delivery. . Simply pathtic

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Material Officer in Bilaspur (working remotely)

Full Time

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Feb 2025

Likes

At working RD I like the most is I can learn many things.

Skill development - Good

Dislikes

Attitude of staff management floor manager are not ready to coordinate or co-operate with you and your times are manipulate by manager any time and work pressure is so High according to salary provided to staff. Specially CM is not supporting and he want results.

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Taem Leader in Agartala

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2025

Likes

Are you asking for insights from employees who work at Reliance Retail,

Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Long Working Hours – Retail jobs often require extended shifts, including weekends and holidays.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Area Sales Executive in Kolkata

Full Time

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

On time salary

Dislikes

No Work Satisfaction, Zero Relevant Skill Development but 90 days Notice period, Seniors are very confused with zero problem solving skill. Huge expectations with less support.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 6 days Market work

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Shift Manager in Mumbai

Full Time

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Feb 2025

Likes

Skill development & to help in handling in store operations

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent

Dislikes

On public holiday there is no double payment or extra off for managers. After promotions there is no proper increment structure for staff

Salary - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Sales Officer in Asansol

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Feb 2025

Likes

Reliance company is a big company and it feels better to do job under a Reputaded Company....

Dislikes

Top Management not supported just create pressure on Field Employees and they didn't visit any outlets to solve the problem and just keep telling do yourselves....

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: In marketing Sales

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Department Manager in Bhagalpur

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2025

Likes

You get hands-on experience in sales, inventory management, team leadership, and customer relations. Great for developing management skills that can be useful in future career growth.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Retail jobs, especially at the managerial level, require long hours, including weekends and holidays. Work-life balance can be difficult, especially during peak sales seasons.

MIS Executive and Business Analyst in Navi Mumbai

Full Time

Technology / IT Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Feb 2025

Likes

sirf building aacha hey twin tower , baaki kaam ke naam pr kuch nhi hey sab log haram ka pagar khate hey aur ambani sir ka paisa loot te hey sab HR aur VP ek dusre ke khass hey aur info chaiye to call kro muze aur batata hu

Dislikes

jaati waad hey sab , sirf gujarti marwadi log hey unko aata kuch nhi bus kaam karne ki acting kartey hey aur haram ka pagar loot lete aur

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Store Manager in Pune

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Feb 2025

Likes

Police are good mediclaim was good

Dislikes

No understand the family situation even some one death in your family that time also senior manager ask me it's your real family member also he denied leave

Salary - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Reliance Retail Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Reliance Retail reviews submitted by Reliance Retail employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Reliance Retail is the right company for you. 80% of emplo...Read more