Qatar Airways Senior Customer Service Agent Reviews

Likes

Good

Dislikes

Nothing everything is great

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Working their

Dislikes

Disbalance of rotational shift

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary on time

Dislikes

Rotational shift

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Senior and higher management is good and supportive they don't act like tipical boss, they valued their employees how much they are important for company.

Dislikes

Na

Likes

Salary, travel benefits and medical insurance

Dislikes

Shift timing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Bad place to work

Dislikes

Bad place to work

Work Details

Work timings: Flexible Timings

Likes

The offers that the staffs get on travelling

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary wise is good Some people have good nature personally and work wise

Dislikes

Problem is the shift 3 different shifts in a week that affects health.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Sorry but honestly nothing to write here

Dislikes

Very discouraging & congestive vibe on the production floors In General the TLs are abusive & have next to no management skills HR department makes up new random policy every month Company operates on decade old principles Very unhealthy and mentally disturbing work environment

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing just promising huge salary figure but will barely give you 2/3 of it

Dislikes

Worst work life balance You are expected to work like machines two persons work alone even they'll call you on weekoffs to work and not compensate it They have overtime policy however will never grant it even if you were forced to work 5-6hrs extra daily Everything literally everything here is on pro rata base be it bonus, annual leave, sick leave or mediclaim they can't even give you sick leave if you are admitted you have to *earn* them Bad smelling washrooms Pretty bad management Cafeteria sucks even their pantry doesn't have room to accomodate everyone and lacks basic amenities like cutleries...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing to like. I had resigned within 2 months of joining.

Dislikes

Management is abusive TL and Managers are rude No work life balance, no social life Life sucks Local and Management at top both are strict and unresponsive Can not complain for anything to anybody Can not raise your voice Forced to work on weekends AND festival as well unofficially with no OT No ethics and transparency Review system is so designed that one should do buttering to their TL & Managers Lack of honesty and determination TOXIC work culture and office environment....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing every Monday you will get different chocklets

Dislikes

Beware of joining a company posing as Qatar Airways. Recently, an IT branch was supposedly opened in Ahmedabad, and people with various qualifications were hired with promises of attractive packages. However , these offers lack clarity, and many, including my self, resigned due to these issues. Here are several red flags to be awareof before joining: 1)No clear breakdown of your package in the appointment letter. 2) promises made during hiring turn out to be misleading. 3)Every Monday, a white lady comes from Qatar, Giving exaggerated promises about the company's future. 4)Projects are outdate, using technology from around 10 years ago. 5) There is no methodology used in projects, making it challenging to work in a professional manner. 6) The HR department lacks an understanding of how IT companies operate and the specific needs of IT employees. 7) No clear process for final settlement after resignation. They claim it will be settled in 45 days, but this never happens on time. 8) Essential documents, like the relieving letter, are not provided after resignations. These are serious concerns to consider before making any career decisions with this Company....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Perks and package

Dislikes

A guy named Jason alphonso(OM) is terrible and very unfair to his employee , he just refusted to accept rpo staff at his first thought and hiring from outside rather than accepting who just gave the interview while working under ! There are more than 99% inc. managers Everybody Hates him a Lot Jason Alphonso should resign because he is not worth it

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing, just avoid this cheap company better join a BPO, don't fall for their salary figures

Dislikes

- office building/environment is worse than Desi BPOs meanwhile their VP claims it to be the world's best office - no dedicated cafeteria, shared canteen is worse than food provided by indian railways - zero employee engagement - terrible work pressure, teams across the floor continuously extending shifts upto 15-16 hrs - their management and head of facility behaves like a puppet - higher management only cares about cost cutting that's why they have migrated from Doha to Ahmedabad...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

This is the first company where I started my career. Worked for 15 long years excellent organization as well safe beautiful country. Qatar and Qatar airways gave me a lot. Thanks

Dislikes

Don’t have any dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

Worst company policies No leave in probation No structure of work High work pressure Extra hours demand without OT Sandwich leave policy No sick leave only LWP Not facilitate their employees in the office... on sunday the cafe is closed. Team has to manage by own.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.