Paytm Senior Customer Relationship Manager Reviews

Likes

Hi everyone I share my experience in paytm almost 5 years I was working in paytm the best part of that organization it's growing part if you are performing well in field so promoted to next level and leadership role also Supportive HR Team Specially Mr Pradeep Sir very supportive person

Dislikes

Toxic work culture Abusing language High level pressure Appraisal issue Late night calling No time for personal life

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Big lala company. Don't go here. Few small mind people are decision maker here.. naa kaam aata hai unko naa organization kaise chlani hai wo aata

Dislikes

Agar zindagi m sukun chaiye.. to yha mt join krna

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No employee value..they hire slave not employees.. HR is a person specialy from east region, they even dont know what is written in the HR policy.. They penalised the field staff just not to pay their salary and to get free work them. TL and ASM of QR devision.. are not allowed to enter offices.. They start their day from 5.30am.. and end thr day at no time.. No family life.. if u work with paytm... you are not allowed to have your family.. Such a horrible experiance i have.....Read More

Work Details

Work policy: Work from gielf

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Highlight the Company's Vision and Culture: "I admire Paytm's mission to drive digital and financial inclusion in India. The company's focus on innovation, customer-centricity, and impact resonates with me."

Dislikes

Rapid changes: Fast-growing companies can experience frequent organizational or strategic shifts, which can be stressful for employees seeking stability.

Work Details

Work policy: Field work

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

How easily they deceive the employee. They will show you the moon, stars, and the sun during onboarding. And I don't see anything good. Oh, I just remembered, they were teaching how to fool people properly.

Dislikes

They give the work of a sales executive while naming the job as a sales manager. On top of that they'll give such a high target that you'll be completely exhausted trying to achieve it. And the biggest thing is, there’s no fixed salary at all. Even that, if the employee has worked between the 15th of the previous month and the 15th of the next month, only then will the salary come; otherwise, it won’t. An employee who joins between the 1st and 5th of the month is out of luck they definitely won't get their salary because they won’t be able to complete the target in just 10 days. Even if you work the whole month, you still won’t get paid. Because it will take 4-5 days just to understand the work and to get product knowledge. It's laughable, during onboarding they’ll say there's no work pressure here, that they don’t put pressure on anyone. But how can you not give pressure when you don't even pay the salary. No uniform, no sense of dressing, anyone can wear anything and go. The senior people will probably be sitting and talking while chewing gutka. No work no pay...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Helpful online tools makes working easier.

Dislikes

Seniors behaviour is very disappointing specially regional managers HR management and one of the most finance department. Resigned before 1 year 3 months but expenses and allowances are still pending. Now my hope ended to receive any amount from paytm(one97 communications).

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing....... No job security lots of work fake people and Compney

Dislikes

Everything no Sellry package fix wast of time please don't accept working here

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good working nature and atmosphere.

Dislikes

There is no fixed salary for FSCs, because of this FSCs leave work for 1 month and because the salary is not reduced, FSCs are scolding TLs with bad words. QR teams should have only QR and SB sale, if FSCs are freed soon to achieve all targets. TLs are required to hire every month.

Likes

The only good thing was remote work which does not exist anymore.

Dislikes

Everything. No vision. No task prioritisation. Things are always on fire, every requirement comes as an ad-hoc task and the deadline to complete was yesterday. Incompetent and rude middle managers and leadership; especially in the product team. Do yourself a favour and please stay away from Paytm.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Exposure to multiple businesses in finance Good office in Noida

Dislikes

Senior Management They need people who do 'Yes Sir Yes Sir' for everything Changing execution plans every month Deduct salary of ground teams who are hired on fixed compensation. No mechanism to catch wrong selling, despite knowing team fools on ground No client servicing team for Merchants People who are interested in building good teams are fired since Being people Managers is not appreciated here...Read More

Likes

Nothing

Dislikes

Lot of things. Poor management, favouritism, no learning, no growth, no facilities, office is in jungle (very far location)

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job securities and growth opportunities are none...no streamline cultural...no employee skill development support

Dislikes

No job securities, no working culture, no transparency, no employee development programme or support, growth opportunities are none for females

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

1. Good projects and exposure to learning new technology 2. Folks within the team is supportive

Dislikes

1. Engineering managers are two-faced; they act nice to your face but behave differently behind your back. 2. The company culture is not good; managers pass all their pressure onto the team. 3. There are no real perks for employees; benefits are only available if you're high up in the hierarchy. 4. Everyone is focused on job security and afraid of higher management. 5. Loyalty is not valued; long-time employees are easily replaced by people referred by higher management....Read More

Likes

Nothing to like

Dislikes

Won't pay salary as per offer , and no value for the employee and no ethics to the company they ask us to work on Sundays and holidays

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

We can learn lot in Paytm individually

Dislikes

No support From seniors mangers no job security also. If you perform also no security to your job. Paytm company is good but management is not good. Joining first think 10times Then join.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Paytm pays more other than that there is nothing good

Dislikes

Senior Management's unprofessional behavior, no guidance in completing tasks, treats employees like dogs, HR is a joke and present just for the sake of labor laws, CEO dresses like a homeless person, everyone focuses on highlighting only good things to the management even when there aren't any and completely lose their shit when any bad thing happens, doesn't know shit about crisis management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.