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Engaged Employer

Packt Publishing

Compare

3.6

based on 116 Reviews

Filter reviews by

Packt Publishing Customer Success, Service & Operations Department Reviews

based on 6 reviews

Updated 27 Dec, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.6

Work-Life balance

4.1

Company culture

3.6

Work Satisfaction

3.1

Salary & Benefits

2.8

Skill development

2.7

Job Security

2.3

Promotions/Appraisal

Explore Reviews by Department

View All

Customer Success, Service & Operations

4.0

• 6 Reviews

Content, Editorial & Journalism

2.2

• 12 Reviews

Media Production & Entertainment

3.5

• 8 Reviews

Engineering - Software & QA

3.0

• 8 Reviews

Marketing & Communication

3.2

• 8 Reviews

Human Resources

4.3

• 6 Reviews

6 reviews found

Sort by: Popular

Acquisition Editor (working remotely)

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 27 Dec 2024

Likes

Work life balance

Dislikes

No job security, no promotions or growth

Subscription Lifecycle Marketing Manager (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 Oct 2023

Likes

Culture and the flexibility

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Similar companies for Customer Success, Service & Operations Department

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Pearson Reviews

4.0

• 10 Reviews

Wiley Reviews

4.0

• 8 Reviews

McGraw-Hill Education Reviews

4.3

• 5 Reviews

SAGE Publications Reviews

3.5

• 21 Reviews

Elsevier Reviews

4.3

• 21 Reviews

Xerox Reviews

3.6

• 65 Reviews

PULSUS HealthTech Group Reviews

3.1

• 19 Reviews

Cimpress Reviews

3.8

• 20 Reviews

Thomson Digital Reviews

3.8

• 35 Reviews

Springer Nature in India Reviews

4.3

• 6 Reviews

Acquisition Editor in Andheri East

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

It's a fab place to work. Facilities and employee benefit and welfare is top notch

Dislikes

Nothing much really to be honest. I mean there will always be someone complaining about something or the other but I haven't faced any problem yet

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 28 May 2022

Likes

Work from home and always ready to listen to our problems

Dislikes

I think the salary could have been better

Work Details

Great

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Content Development Editor (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 22 Sep 2023

Likes

Great team, lot of learning opportunities

Dislikes

Layoffs

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Publisher in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Sep 2018

Likes

Great learning opportunity, amazing open culture, great work life balance. Market optimized salary structure, and best of all it's a growing company, which drives a lot of personal growth.

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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AmbitionBox has 6 Packt Publishing reviews submitted by Packt Publishing employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Packt Publishing is the right company for you. 100% of e...Read more

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Packt Publishing Customer Success, Service & Operations Department Reviews Reviews

Working Days at Packt Publishing Customer Success, Service & Operations Department

based on 6 reviews

Monday to Friday

100%

Work Timings at Packt Publishing Customer Success, Service & Operations Department

based on 6 reviews

Flexible timing

100%

Business Travel at Packt Publishing Customer Success, Service & Operations Department

based on 6 reviews

No travel

100%

Packt Publishing Salaries in Customer Success, Service & Operations Department in India

Customer Relation Executive 6 salaries	₹2.9 L/yr - ₹4 L/yr
Customer Service Executive 5 salaries	₹3.1 L/yr - ₹3.6 L/yr
Quality Analyst 3 salaries	₹5.2 L/yr - ₹5.2 L/yr
Senior Executive 2 salaries	₹3 L/yr - ₹3 L/yr
Associate Project Manager 2 salaries	₹5.6 L/yr - ₹5.8 L/yr