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Wiley

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3.8

based on 83 Reviews

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Wiley Customer Success, Service & Operations Department Reviews

based on 8 reviews
Updated 10 Nov, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.8

Work-Life balance

4.4

Company culture

4.2

Salary & Benefits

4.0

Skill development

3.9

Promotions/Appraisal

3.6

Work Satisfaction

2.3

Job Security

Explore Reviews by Department

View All
Customer Success, Service & Operations
4.0
 • 8 Reviews
Finance & Accounting
3.6
 • 18 Reviews
Human Resources
4.1
 • 10 Reviews
Sales & Business Development
4.0
 • 6 Reviews
Content, Editorial & Journalism
3.8
 • 6 Reviews
Engineering - Software & QA
2.9
 • 6 Reviews

8 reviews found

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Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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AmbitionBox has 8 Wiley reviews submitted by Wiley employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Wiley is the right company for you. 80% of employees reported the working days... at Wiley as Monday to Friday. 67% employees reported the work timings at Wiley as Strict timing. Read more

Working Days at Wiley Customer Success, Service & Operations Department

based on 8 reviews
Monday to Friday
80%
Monday to Saturday
20%

Work Timings at Wiley Customer Success, Service & Operations Department

based on 8 reviews
Strict (9.30am - 7.30pm)
Strict (10am - 7.30pm)
Flexible timing
33%
33%
33%
1% employees reported other strict timings

Shift Timings at Wiley Customer Success, Service & Operations Department

based on 8 reviews
Day shift
100%

Business Travel at Wiley Customer Success, Service & Operations Department

based on 8 reviews
No travel
50%
Within country
25%
Within city
25%
Wiley Salaries in Customer Success, Service & Operations Department in India
Customer Support Executive
3 salaries
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₹1.9 L/yr - ₹3.5 L/yr

System Support Engineer
2 salaries
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₹5.2 L/yr - ₹5.2 L/yr

System Engineer
2 salaries
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₹4.8 L/yr - ₹5.2 L/yr

Production Editor
2 salaries
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₹9.4 L/yr - ₹9.4 L/yr

Accounts Manager
2 salaries
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₹6.5 L/yr - ₹8.3 L/yr

Explore more salaries
Employee Benefits at Wiley Customer Success, Service & Operations Department
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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Compare Wiley with

Pearson

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Springer Nature in India

4.0
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McGraw-Hill Education

3.9
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