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Pacific BPO
based on 882 Reviews
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Full Time
IT Infrastructure Services Department
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Stable company
Employee try to play Individual, No team works
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Employer’s Response
Your feedback is important; please contact er@pacificbpo.com if you'd like to discuss it further. We're committed to improving our work environment and value your input. Best wishes!
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Full Time
Finance Department
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Some of management person are realy awesome.
Not Following MNC culture . Management are very poor. Not understand employee problem.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Like
Salary increment is very low
Full Time
Voice / Blended Department
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Great
Human resource is not apt. Experience was not that good. Needs improvement.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
IT Network Department
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All user have very friendly nature
There is nothing like to work working environment is very poor no pramotion option , working environment is very toxic Too much work load pressure
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your feedback; we value former employees' insights and take them seriously. While our industry can be demanding, we strive to balance productivity and well-being. Your input highlights areas for improvement, and we'd appreciate more details to enhance our processes. Please reach out to us at er@pacificbpo.com, if you’re open to further discussion. Our commitment remains to create a positive work environment. Best wishes for your future endeavors.
Full Time
Customer Success Department
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Salary on time
Everything from the management to HR, Admin
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing will be like
All things are dislike
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We are truly sorry to hear that you had such a negative experience during your time with us. Your insights are important to us, and we would appreciate the opportunity to learn more about your specific concerns. If you're open to discussing this further, please feel free to reach out at er@pacificbpo.com.
Full Time
Other Department
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Atmosphere is good and all other facilities are average but good
Nothing to share
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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No job security management is not supported pacific torture employees with out any they terminate the employees company do not support employees in their medical condition even if we provide medical documentation they always seek opportunities to torture and terminate the employees, horrible experience, bad working environment
Management is partial to employees and favoritism
Work policy: It depends on the team if there is a requirement then we need to go to office otherwise WHF
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Revenue cycle management Department
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Pacific is an amazing company where you get to enjoy work and life.
They ask people to join without serving notice period. They even prefer absconding candidates. Reat everything is great.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good leader…excellent working environment…
Somewhat there is a lack in management and they give less appraisal
Work days: Monday to Friday (Strict Timings)
Full Time
Health Informatics Department
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The only thing were to like is job security.
Stretch was .most annoying things that I faced in pacific. Management was worst . Work culture was worst . No work life balance . There were no one who can listen your problem. I were totally dissatisfied working there.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work from home
The HR who's on higher hierarchy ( Piyus) is chauvinistic. Another few hierarchy named - Gaurav, Manoj Gupta and Mishu will suppress specifically if you are female and know your worth and set boundaries. Just to satisfy ego they will try their best to mark your profile on red for future employers just to ruin your future. If you cando licking (female) then you can survive as everyone will try their level best to violate you. If you raise the voice than you are fired as everyone including HR will be on their side whether you have proven it or not so best of luck if you still wanna work in such org. (Mentioned is only 2% of work culture)...Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.
Management is very bad. I dont know how people are still working in pacific.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Voice / Blended Department
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The environment of the company and the people with whom I work are very good. Also I learnt so many things from the company and my colleagues I also got good facilities of food and cab.
There is nothing what I dislike about working with Pacific
Work policy: Depends on the work requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Accounting & Taxation Department
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company is good in every terms they provide you free cabs and work from home
if your salary is high already they will not provide you much hike and not giving any bonus and target is 60 for some process
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Voice / Blended Department
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Training and work from home
I'm working in Amplify project. One of the team leader took 5 days of bereavement leave and director was shouting on Assistant managers that ask him to report back due to multiple client escalation. I felt bad for the assistant manager and the leads
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Health Informatics Department
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I worked 7 years with Pacific. Respect for this organization in heart same as motherland. There is much job security overthere. Pacific is most growing company in RCM in ncr. I am very thankful and greatfull as being the part of Pacific family . Thank you so much Mr. Kumar Shwetabh to stablish such great family .
Some people in operations
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Voice / Blended Department
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There is nothing to like in Pacific an access healthcare.
There is no Heirarchy to follow for management whatever they want they do so by thier on wish in conifer process manager Sumit chaudhary is very rude and mentaly torcher to there team members he Frequently moves employees AR to appeal team and appeal to AR team reason being it affects in production then he torcher and shout on the floor. Even HR department is also follow whatever the management say to HR. They force you to give the resignation otherwise employment will be terminated. If u do not resign then they will terminate you. Nobody will listen to your issue only they will harass you. Transport facility is also wrst during night shift at drop time nobody check that driver is drunkk or not. Sometimes they use private number car for pickup and drop....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We appreciate your feedback and are sorry to hear about your concerns during your time with us. We take all feedback seriously and are committed to fostering a positive, inclusive work environment. We do not tolerate unprofessional behavior and continuously work to address such issues. Your feedback helps us improve; if you're open to discussing this further, please contact er@pacificbpo.com. Wish you the best in your future endeavors!
Full Time
Customer Success, Service & Operations - Other Department
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I thrive in environments where I can constantly learn new things and develop my skills. In my previous role, I loved being exposed to different projects and receiving mentorship from experienced colleagues. It helped me grow both professionally and
The biggest problem with any relationship is lack of communication. And that extends beyond personal life into work life.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Full Time
Operations Department
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I like the hierarchy structure in Pacific BPO and my manager with whom I am leading the project.
Company transport is very bad and no additional benefits like sodexo coupons, gym member ship reimbursement, mobile bill reimbursement are there.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
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