Ola Cabs is rated
3.8 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Ola Cabs is rated
3.8 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Ola Cabs Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
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Popular
Customer Service Associate in
Bangalore / Bengaluru
Ola cc Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Apr 2022
Likes
Good Work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.
Dislikes
Salary is decent but career growth is slow.
Work Details
I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Good work environment and culture. Team mates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling, company policies are good.
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.there is a bond of 2years before which you cannot resign.on the job training is not given to new joinees
Work Details
The job is quite interesting! I struggled abit in the beginning as there was no formal training session. I learnt everything on the job .I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2020
Likes
Ola is good company
Dislikes
No dislike about there
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2019
Likes
Nothing they only tell us to say lie n we don't have anything in our hand if the partner say anything
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mumbai
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2019
Likes
Its only for the person who doesn’t want to his career growth and stay at the same stage.
Dislikes
..?
Customer Service Associate
Lease Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Mar 2019
Likes
All team leaders motivate to always achieve the target and give the best opportunities and help us to learn something new
Work Details
I am customer service associate of lease department
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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Ola Cabs.
Customer Service Associate in
Mumbai
Partner Assistance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Jul 2019
Likes
Ola cabs has awesome environment for working and completely professional
Dislikes
Nothing
Work Details
Little bit pressure
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Apr 2019
Likes
It was Good enjoyed the work.
Dislikes
Transition of Employees.
Similar Designation Reviews
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Sales Executive in
Mumbai
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Great company
Dislikes
On comment ola company is best
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Salary
Dislikes
Not Job security in this company
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Nothing
Dislikes
Horrible management and leadership and hr is worst in ,they are not exist in organisation
Service Engineer in
Mumbai
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Good working place
Dislikes
There is no problem
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Service Engineer in
New Delhi
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2024
Likes
Atmosphere
Dislikes
Notice period be so lengthy
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Hii. Osm company but new manager came he make worst
Dislikes
New manager came spoiler
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Good working ear
Dislikes
Nothing dislikr
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Worst management
Dislikes
No respect for employee treat like a slave no job guarantee hire employee in third party payroll
Team Lead in
Tiruchirappalli
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Working culture good
Dislikes
Better improve the company
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2024
Likes
There salary package
Dislikes
No job securities
Other Ola Cabs Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior MIS Analyst in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2024
Likes
No restriction for learning purpose
Dislikes
Not even one thing...there is lot of things which are ..... unnecessarily they hire people yhen they remove people....Though you are performing well they don't care...I mean there is not even 1% job security. Worst work culture and management. Most of weekends also you will have to work. So basically if you join this company your professional career as well as personal career would be going to ruin in purpose....Read More
Information Technology Network Manager in
New Delhi
Full Time
·
IT & Information Security - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Didn't find any good thing about OLA. The company shows that they have a good culture but it is as real as an unicorn.
Dislikes
Poor Management.
No communication.
You are expected to work 24/7 and you are expected to pick up calls, doesn't matter if you had completed a 30 hour shift.
Senior Supervisor in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Dec 2024
Likes
Nothing
Dislikes
Management is not at all supportive. Regarding the shifts. Force fully asking to do over time. Very toxic environment of i have ever seen
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Business Analyst in
Bangalore / Bengaluru
Full Time
·
Product Management - Technology Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Nothing like about ANI Technology. (Mainly with Work Culture and Job Security)
Dislikes
They are hiring people and removing unnecessarily to showcase their profitability to raising the funds. I wont ever reccommend people to join in ANI Technology. Niether join in that company nor attend the interview also.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Program Manager in
Bangalore / Bengaluru
Full Time
·
Other Hospital Staff Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Met some great people and learned new things since I was a Management trainee.
Dislikes
Zero work life balance (have to work on weekends also, weekdays go upto 13-14 hrs)
Zero job security - you can be fired over whims & fancies of people
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Manager in
Bangalore / Bengaluru
Full Time
·
Engineering & Manufacturing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Nothing other than a decent salary
Dislikes
No free food
No company transport
Strict working hours of 45 hours a week
No work from home
No 360 degree appraisal feedback collection from peers and process
Favoritism and contacts in leadership will give you promotions.
No leave encashment policy
No work life balance. Death by work
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2024
Likes
I'm from finance department
Been on ola from past 10+ yrs it's very great to work under finance team there was pressure in the initial stage later everything working smooth work life balance is too good at ola only stretch is at month end
About bhavish seen him struggling from his initial stage he is great entupruner I have seen him working hard. One man army. Never give ups.
Overall ola is good to work
Salary is less according to market price
On time salary gets credit.
Good infrastructure, good location...Read More
Dislikes
No need of variable deduction
As co. pays it off the whole deducted amount, when there is no concept of rating grade deduction of variable
No on time appraisal
No quterly outing
No job security - one shd work hard day n night to come under managers notice for securing job
No motivation
No team building
HR is of no use
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Learning is good. High ownership.
Dislikes
Bad work culture. No work life balance. No input take from employees, bhavish ka chalta hai, bas!
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Trainer in
Bangalore / Bengaluru
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Its fantastic working in Ola organisation learnt lot of things about my career. It’s not working in all our Organisation overall.
Dislikes
Appraisal process A bit slow and the minimum appraisal percentage was 6% per annum
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Software Development Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 May 2024
Likes
Learning New Tech Stack, Helpful guidance from Seniors
Dislikes
Bad Work Culture, Work Management, No Job Security, No Appraisals, No on time Variable pay (atleast expect 7-8 month delay), Long notice period, No WFHs, Strict working hours ~ 45+ hrs
People also ask about Ola Cabs's Customer Service Associates
How is Ola Cabs to work for?
Ola Cabs is rated 3.8 out of 5, based on 9 reviews by employees on AmbitionBox.
Ola Cabs is known for Job Security which is rated at the top and given a rating of 4.3. However, Company culture is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at Ola Cabs read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Ola Cabs?
According to AmbitionBox ratings, Ola Cabs employees rate its salary and benefits as 3.7 out of 5. You can know more about Ola Cabs Salaries at AmbitionBox
How is the work culture at Ola Cabs?
Work culture is rated 3.6 at Ola Cabs by 9 employees. While job security is rated 4.3 and work-life balance is rated 3.8 at Ola Cabs. Read detailed reviews by employees of Ola Cabs on AmbitionBox.