Muthoot Fincorp Senior Customer Support Executive Reviews
Updated 20 Nov, 2024
Overall Rating
5.0/5
based on 2
reviews
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Work-life balance
5.0
Skill development
4.0
Salary
3.5
Promotions
3.5
Work satisfaction
Muthoot Fincorp is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Muthoot Fincorp is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 30 Dec 2024
Likes
Interaction with customers and satisfy their needs.
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Recruitment process for experience person skills are not analysing well. Background verification should be in correct process & recruit.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Branch Manager in
Bhavnagar
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 30 Dec 2024
Likes
Eco friendly environment give the chance to implement your ideas
Skill development - Good
Company culture - Good
Work-life balance - Good
Dislikes
Careers growth opportunities is missing also salary structure is not as per company reputation
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 30 Dec 2024
Likes
The opportunities for continuous learning and professional development & salary credited on time.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
Company is great no dought ,I am working here last 1.5 years and I see some people have two faces and changing their own words according to the situation. All over great !
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Branch Manager in
Srivilliputhur
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Dec 2024
Likes
He is good working environmental company and good carrier growth work time also satisfaction
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Experience and performance based salary increment is must but that culture not following properly
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Ajmer
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 15 Dec 2024
Likes
I like the salary structure, growths
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
What I dislike about is branch culture BM plays the dirty politics and promote the one who he wants to apraise
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Customer Service Executive in
Davanagere
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 13 Dec 2024
Likes
In this company colleauges are good working with them..
Skill development - Excellent
Work-life balance - Good
Dislikes
So much targets give to the employees that cause very frustration is there in this company so much politics is there inside this company. Waiting for the employees mistake to chance scolding to employees overall company environment is not good for working...
Job security - Poor
Promotions - Poor
Company culture - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Dec 2024
Likes
I have completed 1.5 years in this company, and joined as a fresher. The company has supported me to learn about the products and services to do my job better. I am happy to be associated with Muthoot FinCorp. My colleagues and supervisors are very supportive. I feel my job is secure here. Thanks to Muthoot FinCorp for the opportunity.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Branch Manager in
Yadgir
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Dec 2024
Likes
Culture of innovation and collaboration is what attract me the most,I have always been passionate about working in dynamic environment where ideas are encouraged and creativity is valued.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Branch Manager in
Coimbatore
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 06 Dec 2024
Likes
Timing is the best for the company and secured while working.
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Can avoid some teams calls or other branch meeting after 4.30. everything can come under branch timing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Madurai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 04 Dec 2024
Likes
Safe and secure for the girls. Customer use for the product are sales.
Good view of customer and employee relations.
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good
Dislikes
I will convey customer satisfaction is pledge amount provided by cash not interested for online transaction.
Muthoot employee are he family so don't underestimate for other employees and respect for all employees .
Work Details
Work days: Monday to Saturday
Work related travel: This job involves
Travel Within City.
Other Muthoot Fincorp Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Credit Officer in
Tiruchirappalli
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
4.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Jan 2025
Likes
The salary, incentive and promotion are good
Salary - Good
Promotions - Good
Dislikes
The senior people not treat you good manner.They always want results but they not care about what you go through
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Goa
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Jan 2025
Likes
Nothing
Dislikes
Think before you join here.. if you are in your worst situation u can proceed.. but I will suggest you not to work more the 3months.. you work there n within 3months you search for another organisation.. they offer lowest salary in the market.. and on top of it you'll have to serve 2months or 3months resignation period and after that also they will not provide you ur reliving letter n even your full n final settlement will not happen.. they take year to do Full and final settlement.. I was the employee here after 2 years I gave resignation fir better opportunity but m lacking behind only because I don't have reliving letter.. even after 4 months and tones of followups with them they arey not giving me my reliving letter and my salary.. so think before you join.. here no one will help you manager area manager regional manager no one.. worst company it is.. u better seat home rather you join in muthoot Fincorp.. if you join you will regret it till your alive mark my words.. they are totally unprofessional and behave rediculous.. THINK BEFOR YOU JOIN MUTHOOT FINCORP LTD...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Warangal
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Dec 2024
Likes
Working timing is good, Salary come to time.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salarys, many years working employees salary not increased but now joining employees giving on hike salarys it's very bad.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Zonal Manager Operations in
Chennai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Dec 2024
Likes
As a woman employee am fully satisfied with safety aspects and I am getting good appraisal and promotions. Work timing and culture also appreciable
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Rajkot
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Dec 2024
Likes
Excellent work environment
Learning to new things
Supporting management system
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Atleast full holiday in diwali and janamastmi in special in gujarat state
Salary - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
New Delhi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 30 Dec 2024
Likes
Working timing is good, and salary is always come on time.
Job security - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
In this company salary increment is done according to the outstanding of the branch, so the new staff who join in a smaller branch will not get any benefit. If increment is done according to the outstanding of the branch then the vintage staff should get a bigger branch according to their individual score card or there should be shuffling of all employees every 2 years.
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
New Delhi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 30 Dec 2024
Likes
Working timing is good, Salary come on time , great place for girls as they get job nearest to home
Salary - Good
Job security - Good
Work-life balance - Good
Dislikes
Working culture is toxic in some branches as there is lot of gap between management and employees. Employees do not able to contact HR for their problems. Appraisal and increment is not good as only buttering people get that.
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Ajmer
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 24 Dec 2024
Likes
Best organisation company
Team working in company
Supporting staff BM
Skill development - Good
Work satisfaction - Good
Company culture - Good
Dislikes
3year ago not increase My salary
Diwali occasion big festival should be 3leave give company side
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Branch Manager in
Kodaikanal
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Dec 2024
Likes
Dealing customer directly and doing God service which I like more
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Immediate pressure while putting on us which affect business and all,will explain shortly and get business is the correct way to take business
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Branch Credit Officer in
Chikkamagaluru
Full Time
·
Lending Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 23 Dec 2024
Likes
Supporting superior and managers.
Job security - Good
Dislikes
Working in late nights , stressful work in month end, and lack of miscommunication in new sudden implementations and changes in process. Lengthy process which is to be simplified and short
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Muthoot Fincorp's Senior Customer Support Executives
How is Muthoot Fincorp to work for?
Muthoot Fincorp is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Muthoot Fincorp is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Muthoot Fincorp read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Muthoot Fincorp?
According to AmbitionBox ratings, Muthoot Fincorp employees rate its salary and benefits as 4.0 out of 5. You can know more about Muthoot Fincorp Salaries at AmbitionBox
How is the work culture at Muthoot Fincorp?
Work culture is rated 5.0 at Muthoot Fincorp by 2 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Muthoot Fincorp. Read detailed reviews by employees of Muthoot Fincorp on AmbitionBox.