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Microsoft Corporation
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in Microsoft Corporation Customer Success, Service & Operations Department Reviews
112 reviews found
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a customer success executive
2w
Resign or Get Laid Off?
Hello,
Currently in bit of a dilemma regarding my career. My organization was acquired in 2020-21 by a major tech company-one of the MAANGs. Over the past year, there have been several round of layoffs across different teams. While I hope for the best, there’s a possibility that further restructuring could affect me, even though it wouldn’t be performance-related.
Staying with the company has significant advantages- stock options, ESPP, annual upskilling fund, meals, etc. If I’m able to continue, it would be great for my profile and career trajectory. However, switching to a new role now could also be beneficial, as it would likely come with a good salary hike.
Based in Bangalore and earning a fixed salary of 17 LPA, which, with variables, ranges between 19-20.5 LPA. A salary increase would be helpful for me financially, especially in the current circumstances.
Should I consider switching jobs at this point? If so, what should I expect as my fixed salary in the current market?
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People also ask about Microsoft Corporation's Customer Success, Service & Operations Department
Is Microsoft Corporation's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 1.6k employee reviews, it's clear that most employees have a positive experience working at Microsoft Corporation's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 4.1, while job security is rated the lowest amongst all factors at 3.3. Read reviews about work-life balance and job security on AmbitionBox.
Does Microsoft Corporation's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Microsoft Corporation's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.1 out of 5, based on 1.6k reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Microsoft Corporation's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Microsoft Corporation's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Microsoft Corporation's Customer Success, Service & Operations Department, click here.
How is the work culture at Microsoft Corporation's Customer Success, Service & Operations Department?
Work culture at Microsoft Corporation's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 1.6k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Microsoft Corporation's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Microsoft Corporation's Customer Success, Service & Operations Department, click here.
How is the job security at Microsoft Corporation's Customer Success, Service & Operations Department?
Based on 1.6k reviews on AmbitionBox, Microsoft Corporation's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Microsoft Corporation's Customer Success, Service & Operations Department, click here.
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Work Policy at Microsoft Corporation Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 12 reviews in last 6 months
Hybrid
59%
2 days/week from office
34%
3 days/week from office
25%
Permanent work from home
41%
Gender Based Ratings at Microsoft Corporation Customer Success, Service & Operations Department
based on 105 reviews
Rated by 39
Women
Rated by 66
Men
Working Days at Microsoft Corporation Customer Success, Service & Operations Department
based on 112 reviews
Monday to Friday
86%
Rotational Shift
13%
Alternate Saturday off
1%
Work Timings at Microsoft Corporation Customer Success, Service & Operations Department
based on 112 reviews
Flexible timing
Strict (1.30pm - 10.30pm)
Strict (6.30pm - 3.30am)
71%
4%
4%
21% employees reported other strict timings
Shift Timings at Microsoft Corporation Customer Success, Service & Operations Department
based on 112 reviews
Day shift
Night shift
60%
40%
Business Travel at Microsoft Corporation Customer Success, Service & Operations Department
based on 112 reviews
No travel
64%
Within city
19%
Within country
13%
International travel
4%
|
Support Engineer
65
salaries
|  ₹7.5 L/yr - ₹30 L/yr |
|
Technical Support Engineer
44
salaries
| ₹3 L/yr - ₹28 L/yr |
|
Support Escalation Engineer
25
salaries
| ₹12 L/yr - ₹36 L/yr |
|
Cloud Solutions Architect
16
salaries
| ₹15 L/yr - ₹65.7 L/yr |
|
Technical Advisor
13
salaries
| ₹16.5 L/yr - ₹35 L/yr |
Explore more salaries
Office cab/shuttle
15 total
responses
Free meal
12 total
responses
International/On-site exposure
4 total
responses
Retirement benefits
2 total
responses
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