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Engaged Employer

Maxicus

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4.3

based on 497 Reviews

Video summary

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Maxicus Customer Service Executive Kolkata Reviews

Updated 10 Jul, 2024

Overall Rating

2.7/5

based on 5 reviews

Rating distribution

3 (60.0%)

0 (0%)

1 (20.0%)

Category Ratings

2.7

Company culture

2.7

Job security

2.7

Work satisfaction

2.6

Work-life balance

2.4

Skill development

2.3

Salary

2.3

Promotions

What employees say about Maxicus?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

75% employees reported

No travel

75% employees reported

View more detailed insights

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5 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Jul 2024

Likes

Sports environment was good ,

Dislikes

There are some floor supervisor and TL ..who destroys the environment, if company authority takes the action ... it's will be good for company and their reputation ... Specially I mention one of OMT TL and current assistant manager .... specially their character on girls ...

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Employer’s Response

Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jun 2023

Likes

Great place for the freshers to learn as the superiors are highly supportive and cordial.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not found till now.

Work Details

Work policy: Depends

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Contractual

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Jun 2024

Likes

Nothing for like

Dislikes

Hr don't receive call and half of salary. Without any update

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.

Customer Service Executive in Kolkata

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

The motivation that senior gives

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Incentive issue

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Kolkata

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Apr 2022

Likes

Salary come on time

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Very nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Maxicus Customer Service Executive Reviews by Locations

Maxicus Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Maxicus reviews submitted by Maxicus employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Maxicus is the right company for you. 75% employees reported th...Read more