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Filter reviews by Lycatel BPO Customer Success, Service & Operations Department Reviews
Overall Rating
based on 36
reviews
What employees say about Lycatel BPO?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
52% employees reported
Flexible timing
37% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
12 reviews
Rated by Men
24 reviews
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Customer Success, Service & Operations
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Finance & Accounting
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Data Science & Analytics
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Lycatel BPO's Customer Success, Service & Operations Department
Is Lycatel BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 36 employee reviews, it's clear that most employees have an average experience working at Lycatel BPO's Customer Success, Service & Operations Department.
Work-life balance holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.2.
Does Lycatel BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Lycatel BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 36 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Lycatel BPO's Customer Success, Service & Operations Department salaries
here
.
How is the work culture at Lycatel BPO's Customer Success, Service & Operations Department?
Work culture at Lycatel BPO's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 36 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Lycatel BPO's Customer Success, Service & Operations Department,
click here
.
How is the job security at Lycatel BPO's Customer Success, Service & Operations Department?
Based on 36 reviews on AmbitionBox, Lycatel BPO's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Lycatel BPO's Customer Success, Service & Operations Department.
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|
Customer Care Specialist
23
salaries
|  ₹2.4 L/yr - ₹3.7 L/yr |
|
Senior Customer Service Executive
14
salaries
| ₹2.8 L/yr - ₹4.2 L/yr |
|
Customer Support Executive
11
salaries
| ₹2.4 L/yr - ₹3.4 L/yr |
|
Customer Care Executive
9
salaries
| ₹2.1 L/yr - ₹3.5 L/yr |
|
Analyst
7
salaries
| ₹3 L/yr - ₹3.6 L/yr |
Office cab/shuttle
7 total
responses
Free meal
6 total
responses
International/On-site exposure
1 total
response
Health insurance
1 total
response
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