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Lester Infoservices

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based on 123 Reviews

About
Reviews
123
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588
Interviews
11
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9
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Filter reviews by

Lester Infoservices Customer Success, Service & Operations Department Reviews

Updated 29 Dec, 2024

Overall Rating

3.1/5

based on 27 reviews

Rating distribution

5

6 (22.2%)

4

7 (25.9%)

3

8 (29.6%)

2

1 (3.7%)

1

5 (18.5%)

Category Ratings

3.4

Company culture

3.4

Work-life balance

3.3

Job security

3.3

Work satisfaction

3.2

Salary

3.0

Promotions

2.7

Skill development

What employees say about Lester Infoservices?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

53% employees reported

Strict (6pm - 3.30am)

41% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

4 reviews

2.9

Rated by Men

21 reviews

Lester Infoservices is rated 3.1 out of 5 stars on AmbitionBox, based on 27 company reviews.This rating reflects an average employee experience, indicating moderate satisfactio ... Read more

Lester Infoservices is rated 3.1 out of 5 stars on AmbitionBox, based on 27 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.1

• 27 Reviews

Human Resources

3.5

• 17 Reviews

Engineering - Hardware & Networks

2.1

• 6 Reviews

Engineering - Software & QA

2.0

• 6 Reviews

Top Mentions in Lester Infoservices Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

27 reviews found

Sort by: Popular

Processing Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2024

Likes

Management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike for lester info service

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Nov 2024

Likes

Nothing

Dislikes

If there is one thing that I could say..All Mess

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Officer in Navi Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2024

Likes

Sat sun fixed off, pic up and drop available and major us public holidays

Work-life balance - Good

Dislikes

Canteen need to be improved

Skill development - Poor
Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

General Business Operations Manager in Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Jun 2024

Likes

No office politics

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Small company, not much growth

Skill development - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Navi Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2023

Likes

The only thing I like here is job security.

Job security - Good

Dislikes

They have to improve their work culture.

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Voice Process Executive in Navi Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Jun 2023

Likes

One of the best international bpo i had ever experienced. supporting team leaders as well as managers. payment on time.cab facility is provided.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Just nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager - Employee Relations and Training in Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2024

Likes

Good to start career with.

Dislikes

Policies aren't fair.

Promotions - Poor

You are reading trusted reviews. Keep reading to find out more about Lester Infoservices.

Processing Executive in Navi Mumbai

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Sep 2021

Likes

I don't have any good words to tell

Job security - Excellent

Dislikes

Yes

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I don't have any good words to tell

Work days: Monday to Friday (Strict Timings)

Discover interview dos and don'ts from real experiences

Senior Process Associate in Navi Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jul 2023

Likes

Regular time payment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Rotational shift

Work Details

Work days: Rotational Shift (Flexible Timings)

Sale process executive in Navi Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Jul 2023

Likes

I want to say nothing

Dislikes

Many things which I didn't specify in words

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Assistant Team Leader in Turbhe MIDC area

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Dec 2021

Likes

Job security is 100% for those who actually show that they want to learn. Management gives hell lot of chances to its employees to stand out and prove their work. Incentive program is very attractive for freshers and new employees. Also company gives multiple opportunities to grow within the organization.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Company need to be strict for unavoidable things happening in the company. Management need to set an example for all the bad doings so that one should know that company doesn't entertain such behaviour.

Work Details

I spent almost 4 years in this company. I got everything what I had asked. Zero regrets joining Lester as my first job.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Processing Executive in (Turbhe) Navi Mumbai, Maharashtra

Contractual

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2024

Likes

It was nice work environment for all fresher and experienced employees. Hiring was easy rounds. No targets based just we used to call usa based customers about magazine subscriptions. All the seniors staff was very helpful.

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Just 1 thing I was don't like at Lester that is one of trainer there. Who was used to abusive words so many times. Even he was abusing female staff as well very badly I have observed that.He thought I'm very cool guy bcoz of this behaviour.( Road side romeo... )I don't believe it, How can hire this kind of person any organizations? Otherwise rest of things was very good about I worked with at Lester....Read More

Customer Support Officer in Navi Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2022

Likes

Nice place to works,.company give good incentves,.. good working staff,..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Canteen is not better...bring food from home.

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Processing Executive in Turbe

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 17 Jan 2022

Likes

Teamleaders are supportive. Management in well mannered. Security in travelling is much better

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Senior Process Associate in Navi Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Mar 2019

Likes

On time Salary . Work environment is good.

Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Canteen Food , politics.

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Officer in Navi Mumbai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Jul 2021

Likes

Na

Dislikes

Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

It was good.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Officer in Navi Mumbai

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Jul 2020

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Very worsed experience

Work timings: Strict Timings

Remote Desktop Support Engineer

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Sep 2019

Likes

Pick drop facility. And salary structure

Dislikes

No job surety. Issue with personal holiday.worst canteen

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Remote desktop support

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Navi Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

5.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 30 Sep 2019

Likes

Salary - Excellent
Work satisfaction - Excellent

Dislikes

Job security - Poor
Promotions - Poor
Company culture - Bad
Work-life balance - Poor

Overall Rating

Remote Support Engineer in Mumbai

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Dec 2018

Likes

Proffessional

Dislikes

No fun

Work Details

Work days: Rotational Shift (Flexible Timings)

Top trending discussions

View All

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Jobs at Lester Infoservices

Technical Content Writer

Navi Mumbai

₹ 2.5-3 LPA

Business Development Manager_IT Staffing_Navi Mumbai(Turbhe)

Navi Mumbai

6-11 Yrs

Not Disclosed

Technical Content Writer_Fresher (B.E,B.Tech and BSC)

Navi Mumbai

0-1 Yrs

₹ 2.75-3 LPA

Technical content writer_B.Tech fresher

Navi Mumbai

0-1 Yrs

₹ 1.75-3 LPA

Technical Content Writer

Navi Mumbai

0-1 Yrs

₹ 2-3 LPA

Sales Head(B2B)_Corporate Training Industry_Navi Mumbai

Navi Mumbai

7-12 Yrs

Not Disclosed

International Sales Executive

Navi Mumbai

1-6 Yrs

₹ 3-5 LPA

Technical Sales Executive

Navi Mumbai

1-6 Yrs

₹ 3-4.75 LPA

Instructional Designer

Navi Mumbai

1-5 Yrs

₹ 3-5 LPA

More about working at Lester Infoservices

HQ - East Haven, Connecticut, United States Of America
BPO
201-500 Employees (India)
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 Lester Infoservices reviews submitted by Lester Infoservices employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lester Infoservices is the right company for you. ... 53% of employees reported the working days at Lester Infoservices as Monday to Friday. 65% employees reported the work timings at Lester Infoservices as Strict timing. Read more

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Lester Infoservices Customer Success, Service & Operations Department Reviews Reviews

Lester Infoservices Salaries in Customer Success, Service & Operations Department in India

Processing Executive 15 salaries	₹1.4 L/yr - ₹3.5 L/yr
Senior Process Associate 8 salaries	₹2.9 L/yr - ₹5.7 L/yr
Customer Service Executive 8 salaries	₹2.2 L/yr - ₹4 L/yr
Customer Support Officer 7 salaries	₹2 L/yr - ₹3.4 L/yr
Team Lead 6 salaries	₹4.2 L/yr - ₹6.2 L/yr

Explore more salaries

Employee Benefits at Lester Infoservices Customer Success, Service & Operations Department

Office cab/shuttle

8 total responses

Health insurance

6 total responses

Child care facility

1 total response

Job/Soft skill training

5 total responses

+2 more benefits

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