Legend Footwear E Commerce Manager Reviews

Employer’s Response

Thank you for sharing your thoughts! We're delighted to know that you're satisfied with the salary, especially in comparison to competitors. We understand that the strict company policies and fixed work timings can feel restrictive, but they are in place to ensure smooth operations and consistency to provide best customer service experience. We appreciate your feedback and are always looking for ways to improve the work environment while maintaining high standards. Your insights are valuable to us!

Employer’s Response

Thank you for taking the time to share your feedback. We're thrilled to hear that you appreciate our collaborative culture, growth opportunities and the supportive nature of your manager. Maintaining a positive work - life balance is a priority for us. Your input is incredibly valuable to us as we continuously strive to enhance our benefits package to better meet the needs of our team.

Employer’s Response

Thank you for sharing your feedback with us. We are delighted to hear that you value the work life balance we strive to maintain and that you appreciate the challenges that come with navigating multi-country marketplaces, which contribute to your professional growth. While we aim to maintain a consistent schedule for operational efficiency, we will certainly explore opportunities to introduce more flexibility where feasible. Thank you again for your valuable feedback.

Employer’s Response

We're delighted to hear that you find our management team supportive and appreciate the seamless collaboration with other departments. Regarding your concern about job security as a contractor, please know that we value your contributions immensely. We're actively working to ensure a stable work environment for all team members. Thank you for your dedication and valuable insights.

Employer’s Response

We're thrilled that you're enjoying the learning opportunities, strong work ethics and our competitive salary and benefit package. We hear your concerns regarding employee engagement and flexibility. rest assured; we're actively working to enhance these aspects to create a more dynamic and accommodating work environment. Thank you for your dedication and insights.

Employer’s Response

Thank you for your Valuable feedback! We're thrilled to hear that you value the learnings and the compensation. Your satisfaction is most important to us. We acknowledge your concerns about the lack of flexible working hour/holidays and parking issues. Rest assured; we're actively working on improving these aspects to better meet the needs of our team members.

Employer’s Response

Thank you for your thoughtful feedback and for being a valued member of our team for several years. We're glad to hear that you've appreciated our competitive salary, clear boundaries with work-life balance, weekend offs, and flexibility with holidays when requested in advance. These are key aspects we focus on to ensure a positive working environment. We also appreciate your understanding regarding the use of the IP camera. As you mentioned, it’s in place to support our global operations and ensure smooth attendance tracking, especially with remote work. Our reporting and attendance policies are there to maintain quality and efficiency, and we are pleased to hear that once familiar with the process, you found it manageable. Thank you again for your commitment to Legend Footwear. Your continued success and comfort in our environment are important to us.

Employer’s Response

Thank you for your feedback. We regret to hear that your experience didn’t meet your expectations. To clarify, we provide scheduled breaks during work hours and encourage staff to use them appropriately. Our leave policy is structured to accommodate requests, particularly when submitted in advance. While we may not always be able to approve multiple leave requests simultaneously due to business needs, we aim to manage this fairly. The monitoring systems we use are in place to ensure quality control and data security, not to micromanage employees' day-to-day activities. In just two years, we’ve grown from 0 to over 40 staff in India, a testament to our commitment to operational excellence and providing career growth opportunities. This success is driven by teamwork and a strong focus on staff performance and well-being. As for terminations, we follow a clear disciplinary procedure, including proper warnings and due process, ensuring fair treatment at all times. We appreciate your input and remain focused on improving the work environment as we continue to grow.

Employer’s Response

Thank you for your detailed feedback. We strive to offer highly competitive salaries that reflect the value of the work our team members contribute. We understand that expectations vary, and we regularly review our compensation packages to stay aligned with industry standards. Our oversight is designed to maintain high standards and ensure that all projects meet our quality expectations. We intend to create a productive and supportive remote work environment which is meant to ensure consistent performance and customer satisfaction, not to undermine trust or micromanage. We aim to balance this flexibility with fair and transparent practices, ensuring that contracts are honoured and that all staff are treated with respect. Investment in personal equipment IS required to maintain data security and high-quality output in a remote work environment. If you would like to discuss any concern directly, Our HR team is here to support and ensure that company policies are applied fairly and consistently.