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Engaged Employer

JustDial

Compare

3.5

based on 4.3k Reviews

Filter reviews by

JustDial IRO (Information Retrieval Officer) Reviews

Updated 21 Sep, 2024

Overall Rating

3.5/5

based on 12 reviews

Rating distribution

2 (16.7%)

5 (41.7%)

4 (33.3%)

0 (0%)

1 (8.3%)

Category Ratings

3.5

Job security

3.2

Skill development

3.1

Salary

2.9

Work-life balance

2.8

Company culture

2.8

Work satisfaction

2.4

Promotions

What employees say about JustDial?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

70% employees reported

Flexible timing

55% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

4 reviews

3.6

Rated by Men

6 reviews

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12 reviews found

Sort by: Popular

IRO (Information Retrieval Officer) in Bangalore / Bengaluru

Full Time

Voice \/ Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 21 Sep 2024

Likes

Learning

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Overtime work load and weekoffs

Salary - Poor
Promotions - Poor

IRO (Information Retrieval Officer) in Begumpet

Full Time

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2022

Likes

Overall i would say it's okay for just work *Salary on time *TL's are good *Emergency leave approval *No Ot's from few days *Colleague are very friendly

Dislikes

*Too much work load *No fun activities/Team meeting *In 9 hour shift you have to work for 9 hour (30 min. Break including) *Most of the time they won't pay OT, sometimes they pay *Drastic shift rotational (ex: if today's shift is 2pm-11pm then your Tomorrow's shift can be 9Am-6Pm)

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

IRO (Information Retrieval Officer) in Sector 16

Customer Support Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Nov 2022

Likes

The company will support you and teach you many things. The seniors are helpful and environment is friendly

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

The problem is with hectic lifestyle in Justdial. The work pressure is average

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

IRO (Information Retrieval Officer) in Noida

Voice Process Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Jan 2023

Likes

On time salary. Good salary. Good place

Salary - Good

Dislikes

Work culture Office timing Pressure for achieving goals

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IRO (Information Retrieval Officer) in Chennai

Part Time

Call Center Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Dec 2022

Likes

Simply not even a single thing that I have experienced good in it. Scammers all

Dislikes

Don't ever work for them. You will have worst experience in your life.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

IRO (Information Retrieval Officer) in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Apr 2022

Likes

Friendly co workers

Skill development - Good
Job security - Good
Work satisfaction - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IRO (Information Retrieval Officer) in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Nov 2021

Likes

The shift timings were amazing…

Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

The work pressure to take maximum number of calls with the lowest AHT which i mostly not possible on calls cz dt leads to lots of errors or fillers

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about JustDial.

IRO (Information Retrieval Officer) in Noida

Voice Process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Mar 2022

Likes

2 Week off and employees are friendly

Job security - Good
Work satisfaction - Good

Work Details

Work days: Rotational Shift (Strict Timings)

Discover interview dos and don'ts from real experiences

IRO (Information Retrieval Officer) in Chennai

Call Center Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 03 Dec 2021

Likes

friends

Skill development - Good
Job security - Good

Dislikes

ordering employees

Salary - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

attending calls

Work days: Monday to Friday (Strict Timings)

IRO (Information Retrieval Officer) in New Delhi

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 08 May 2021

Likes

my experience was amazing

Skill development - Excellent
Job security - Good
Work-life balance - Good

Dislikes

nothing much

Work Details

amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

IRO (Information Retrieval Officer) in Noida

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 May 2019

Likes

work culture

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

there is nothing which i disliked in just dial all i will say if you are good in flow and have fast typing skill. you may go for it

Work Details

it was exciting with some pressure

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IRO (Information Retrieval Officer) in Ahmedabad

iro Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2022

Likes

Good corporate and friendly work environment

Skill development - Good

Dislikes

politics

Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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JustDial Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 JustDial reviews submitted by JustDial employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JustDial is the right company for you. 70% of employees reported the wo...Read more