JustDial Call Center Advisor Reviews

Likes

Work life balance

Dislikes

Work culture, salary pay

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

You can exchange your shift

Dislikes

Nothing as such. It's fine

Likes

Job Security, learning and process

Dislikes

Less Salary

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing in particular the company has an overload work policy to burden the people work and see who survives the pressure

Dislikes

You are easily expected to work on the weekends also and the there is no negotiation on targets, it is a hard bound sales environment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Just Dial is really a big company and brand but the management is very dull, managers have no sense that how to behave with their employee, all managers have attitude as that are Mr.Mani. i think if u change Management then defiantly company will grow much bigger, Because of management attitude company is not growing, see the share of just dial as compare to India Mart, i start my journey in Jd in 2011 but no growth i seen...Read More

Dislikes

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

👍 good morning

Dislikes

👎 good morning

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, International Travel.

Likes

Not Likes any point

Dislikes

365 days working including festival and Sunday Growth 0 Appraisal and increments 0 12-14 hrs working on Field Full pressure With using bad words, No Value of Experience Employees Management behaviour like gangster not professional

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good exposure of various industries and understanding,

Dislikes

Employee orientation programe should be indulge and improvement area in HR roll for employee benefits.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Things i liked about Justdial kolkata branch that of you want to earn money then its a right place.

Dislikes

They don't have good management. They over pushed every employee to work from 9am to 8 pm and they also give work in sunday without any information before. They blame employees for the company management. They don't give any values for employees personal space or private life even if the employee is facing helth problems, Justdial still pushing them to work overtime without any overtime pay.. they tortured every employee metally. And the worst part is Justdial is a customer service based company even though they didn't give service to their customers ....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

The company's working style is highly commendable, surpassing that of a typical office environment. Additionally, the team demonstrates excellent collaboration and coordination, contributing to a positive and productive atmosphere.

Dislikes

However, the company's customer service point is highly disappointing. During field visits to customers, we often encountered their frustration, which sometimes escalated to verbal abuse or being asked to leave their premises. The company would automatically deduct payments through ECS, and despite customer requests, they failed to stop these deductions. Additionally, the inquiries sent to all customers were identical, lacking personalization or attention to individual concerns....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Salary and incentives Product

Dislikes

Toxic environment, Uneducated sales managers abused and insulted from morning till evening, There is no time limit here, even on Sundays one has to work, There is no value for the employee here, there is never any appreciation, There is no professionalism, it seems like doing labour work

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Money we can earn.

Dislikes

Professional employee and Mazdoor. There is no difference. Salaries are very low no increment on time. Work pressure is High. Product are not changeing nor pricing changing only they as sales. There is no improvement on services. Management politics. Manager language is very bad like South head, vps, avs, manager, just go pic up thesales. If we are not doing salary deduction of 10 days or 15 days work culture is very bad. You can't learn new things zero silks....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

The working environments is good, No pressure is applied over an employee to work overtime. There is scope to switch between departments and profiles.

Dislikes

Salary is low as per the market average salary. Increments are really low. Doesn't feel you got an increment every year. Insurance is provided but insurance companies only pay 20-30% of the overall spendings which doesn't help either.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Earning is Good if you are really workaholic

Dislikes

Lots of Politics. No Work culture. You need someone on your upperhand to be safe and sound. No HR rules and regulations. No work timings. Working almost 12 hours a day. Lots of abusive words and misbehaviour by Manager. No security of Job even after Top Performer in company. Lots of harrasment from Manager without any reason.

Likes

Most third class company . You work whole month but at the time of salary you see your salary will deduct for no reason.

Dislikes

I worked here for 2 months. 1 st month my salary was hold and 2nd month my salary was deducted for 9 days without any reason without take any leave.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The only positive aspects are the timely salary and the brand value of Justdial.

Dislikes

In the Kolkata branch, during the probation period, the salary is not fixed. From the first month of joining, a target is set, and if the target is not met, the salary is deducted. There are two types of roles: Calling and Marketing. In the Calling department, the salary is fixed, but the drawback is the working hours, and Performance Improvement Plans (PIP) are common. In the Marketing department, salary deductions and PIP are also common, even during the probation period. The probation period does not end after three months unless the target is achieved. Both salary and incentive targets are in place.The company does not cover travel expenses, but frequent travel is required....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)