Jet Airways Senior Customer Service Assistant Reviews
based on 16 reviews
Updated 20 Apr, 2022
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.7
Skill development
4.5
Company culture
4.5
Work Satisfaction
4.5
Work-Life balance
4.4
Salary & Benefits
4.2
Promotions/Appraisal
3.6
Job Security
Jet Airways is rated
4.7 out of 5 stars on
AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jet Airways is rated
4.7 out of 5 stars on
AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
16 reviews found
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Popular
Senior Customer Service Assistant in
Mumbai
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2019
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Assistant in
New Delhi
Full Time
·
Ground Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Oct 2020
Likes
I like everything about Jet Airways India Ltd Good Airline and high service provider
Dislikes
Shut down of Jet Airways India Ltd waiting for its restart
Jet Airways was the best place to work, the best training ,the work culture the on time performance the policies was the best than any other airlines, yes the management was good really taking care of its staff.
Dislikes
the growth was very slow.
Work Details
The company had the very best training for soft skill ,even had health for the staff& their family,
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Assistant in
Kolkata
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 May 2019
Likes
I am working with Jet Airways since 2005. We all work here as a family members and welcome our guests warm heartedly. Our job baseTrainings and Training on different programs and new launches, Training on soft skills make us the world best employee. " We are the benchmark for all other Airlines in India " said by senior most Air India station manager and AAI Airport manager of Kolkata.
We always have a monthly session training for SAFETY &SECURITY.
Our grooming standard makes us feel proud.
We work here on shift wise and as a team.
Airlines is a customer based company but in Jet Airways we call them 'Guest'.
Jet is a company who pays the best remuneration to the employees....Read More
Dislikes
It is very difficult to say anything negative about this company. The close down of this company has disappointed us a lot. We all are praying for its revival.
Work Details
I have started my career in Jet as a Cargo service assistant. Seeing my talent over there our management decided to utilize my strength in terminal with the guests directly. The most challenging one for me was to join Reservations and Ticketing.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employee Benefits
Air tickets unlimited free of cost.
Senior Customer Service Assistant in
Mumbai
Airport Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Oct 2019
Likes
First of all I'm so proud of being a jet airways employee. Jet airways is been performing excellent role in terms of public services, national growth, generating employment, innovation and technology.
I love the joy of flying with jet airways.
Starting career with jet gave me experiences like how to acknowledge the skills, developing personality, serving high valued customers or making every guests valuable. Working with jet was fun and positive spirit....Read More
Dislikes
The only thing which I don't like is that the company got shut down completely and affecting lakhs of people.
Work Details
Check in and boarding all domestic and international passengers. Doing admin work, handling arrival and departure of flights.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Assistant in
Kolkata
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2019
Likes
From training to work culture,from working environment to colleagues Jet Airways is the best airlines of India without any doubt and it can certainly compete to become the best in the world.
Dislikes
Nothing as such which I have disliked about it yes there are some loopholes but negligible.
Work Details
It's exciting and challenges you to become the best...there's hardly a dull moment that I remember.
Work days: Rotational Shift
(Flexible Timings)
Employee Benefits
Always with you in your most difficult times but always maintain professionalism.
Senior Customer Service Assistant in
Coimbatore
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 06 Jul 2019
Likes
Good platform to learn and get good experience, excellent work environment,No job security was there
Dislikes
Job security
Work Details
Excellent enjoyed working there which made me to stay for 13 yrs
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Jet Airways.
Senior Customer Service Assistant in
Guwahati
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 08 Jul 2019
Likes
It was one of the finest Airline in India as well as abroad... Missing you jet airways
Dislikes
Appraisal
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.