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4.0

based on 5.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ITC Customer Success, Service & Operations Department Reviews

based on 152 reviews
Updated 18 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Skill development

3.8

Company culture

3.8

Work Satisfaction

3.7

Work-Life balance

3.7

Salary & Benefits

3.3

Promotions/Appraisal

Explore Reviews by Department

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3.9
 • 906 Reviews
3.8
 • 534 Reviews
4.0
 • 374 Reviews
3.8
 • 321 Reviews
Top Mentions in ITC Customer Success, Service & Operations Department Reviews

152 reviews found

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What people are saying about ITC

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a network engineer
2w
I have 6+ yr experience in IT A+, N+, server etc. is there any job in Chandigarh,Panchkula,Zirakpur I want to switch my job
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Top ITC Interview Questions

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Q1. What is a boundary layer flow, how is it different from ... read more
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Q2. Tell m one thing that when ever we got for selling the ... read more
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Q3. How would you transfer a highly viscous liquid which ea ... read more
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Q4. If you purchase 1 item at a discount of 12% and the oth ... read more
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Q5. 3.how would you sell xyz product to retailers?
View answer (1)
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People also ask about ITC's Customer Success, Service & Operations Department

Is ITC's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 5.3k employee reviews, it's clear that most employees have a positive experience working at ITC's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does ITC's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, ITC's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 5.3k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ITC's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at ITC's Customer Success, Service & Operations Department, click here.
How is the work culture at ITC's Customer Success, Service & Operations Department?
Work culture at ITC's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 5.3k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ITC's Customer Success, Service & Operations Department, click here.
How is the job security at ITC's Customer Success, Service & Operations Department?
Based on 5.3k reviews on AmbitionBox, ITC's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ITC's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ITC's Customer Success, Service & Operations Department, click here.
Is work from home available at ITC's Customer Success, Service & Operations Department?
According to AmbitionBox, 10% of ITC's Customer Success, Service & Operations Department employees work from home permanently, 85% work from the office, and 5% follow a hybrid model, based on 19 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at ITC's Customer Success, Service & Operations Department, click here.
How do I get a job at ITC's Customer Success, Service & Operations Department?
To get a job at ITC's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ITC interview questions and practice your responses to prepare thoroughly.

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Work Policy at ITC Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 19 reviews in last 6 months

Work from office

Work from office

85%
Permanent work from home

Permanent work from home

10%
Hybrid

Hybrid

5%

Other hybrid work policies

5%

Gender Based Ratings at ITC Customer Success, Service & Operations Department

based on 151 reviews
3.9
Rated by 22 Women

Rated 4.2 for Work Satisfaction and 4.1 for Skill Development

women
4.0
Rated by 129 Men

Rated 4.1 for Job Security and 3.9 for Skill Development

men

Working Days at ITC Customer Success, Service & Operations Department

based on 152 reviews
Monday to Saturday
57%
Monday to Friday
29%
Rotational Shift
8%
Alternate Saturday off
3%
Other
3%

Work Timings at ITC Customer Success, Service & Operations Department

based on 152 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 5.30pm)
53%
7%
6%
34% employees reported other strict timings

Shift Timings at ITC Customer Success, Service & Operations Department

based on 152 reviews
Day shift
Night shift
98%
2%

Business Travel at ITC Customer Success, Service & Operations Department

based on 152 reviews
No travel
49%
Within city
28%
Within country
19%
International travel
4%
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