ITC Hotels Butler New Delhi Reviews

Likes

When I joined there used to be many things which I liked but now its all gone.

Dislikes

> Carrier growth is Zero, Appreciation is Zero, never received a single appreciation letter in my working tenure with ITC Maurya. > There is a huge gap between the GM, RM, and front-line staff. Management follows their hierarchy very strictly, the GM hardly speaks to any front-line staff. > The outlet managers are never there at their respective outlets If any complaint happens only the front line staff gets to face it and by the time managers come the guest is gone, and nobody gets to know what actually happened with the guest except that staff who was facing. > No one knows a single SOP, not even the managers, forget about following them. > The cliental has gone from The HOSs, MDs, CEOs, and celebrities to The Karolbag and Pahadgunj types......Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.