IndusInd Bank Service Desk Manager Reviews

Likes

Work culture and good support from middle management

Dislikes

The top management never bothers about employees, they purely depends only with corporate staff, and maintains favoritism, they never likes employees who stays in the organization for more years and never take the experience into count

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

IndusInd Bank offer a dynamic work environment fostering innovation professional growth and customer centric excellence enabling impactful achievements.

Dislikes

At IndusInd Bank the high pressure work environment and demanding target can sometimes impact work life balance and employee well-being.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Less pressure than other bank.

Dislikes

Basic savings account is rs 20k which is very very high.I think bank doesnot know that how to acquire customers like other banks whose basic account starts from rs 2500 like bandhan Bank.And the salary hike is very very low like negligible.

Likes

Focus on branch management, like gave proper branch staff, equipment ( passbook printer, sitting chair, good connection of internet etc) .

Dislikes

Branch far from market, account opening distance criteria like 500 mts only, some minor approval also take from ZH, account close approval also taken from ZH. Without branch staff or customer consent high value debit card dispatch etc.

Likes

Job security, salary on time

Dislikes

At Opus center, Mumbai, Work culture is very pathetic, the super Manager raises issues which are not even required and are small. Work life balance is poor. Hasim Shaikh is Therki and favour majority female employees. Promotion is poorly done.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

"I really appreciate the dynamic and collaborative work environment at Yes Bank, which encourages innovation and continuous learning.

Dislikes

At times, the workload can be quite heavy, especially during busy periods, which can be challenging. However, it has taught me effective time management and prioritization skills

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is an option for promotional growth even if you are newly joined i.e continuum program

Dislikes

Work life balance, staff shortages, work load

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing liking facets. Except BMU

Dislikes

Work Culture The work culture in the company is characterized by intense pressure, with every day feeling like the end of the year. The higher-level management staff does not seem to understand or care about the pressure faced by branch-level employees, and they continue to impose unrealistic expectations and deadlines. Big fault in management system.

Likes

Work life balance Supportive seniors

Dislikes

Low opportunities for growth. Appraisals are late & very low. Internal policies are lesser defined and mostly sales oriented

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Only Office Timing

Dislikes

IT Department is Very Poor, Working Culture, Login Process Very Lengthy and Complicated with so Many errors, System issues, Connectivity Problems in months of many Days, High Interest Rates, Working without Travelling Allowance.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Job Stability: Banks often provide secure and steady employment. Competitive Benefits: Many banks offer attractive benefits such as health insurance, retirement plans, and bonuses. Professional Growth Opportunities: Banks encourage skill development and provide clear career progression paths. Work-Life Balance: Certain roles, particularly in established banks, offer manageable working hours. Structured Environment: Banking jobs are usually well-organized with defined roles and processes. Networking Opportunities: Interaction with diverse clients and professionals can expand one’s professional network. Learning Opportunities: Exposure to financial markets, customer service, and business operations provides valuable knowledge. Dislikes Repetitive Tasks: Routine processes can sometimes feel monotonous. High Pressure: Meeting sales targets or regulatory compliance deadlines can be stressful. Strict Hierarchies: The structured environment may limit creative problem-solving or innovation. Limited Flexibility: In-office attendance is often mandatory, with limited opportunities for remote work. Customer Complaints: Handling difficult clients or complaints can be challenging and draining. Regulatory Burden: Adhering to complex rules and regulations can be overwhelming. Slow Limited Flexibility: In-office attendance is often mandatory, with limited opportunities for remote work. Customer Complaints: Handling difficult clients or complaints can be challenging and draining. Regulatory Burden: Adhering to complex rules and regulations can be overwhelming. Slow Decision-Making: Processes can be delayed due to bureaucratic hurdles...Read More

Dislikes

Limited Flexibility: In-office attendance is often mandatory, with limited opportunities for remote work. Customer Complaints: Handling difficult clients or complaints can be challenging and draining. Regulatory Burden: Adhering to complex rules and regulations can be overwhelming. Slow Decision-Making: Processes can be delayed due to bureaucratic hurdles

Likes

Culture Work life balancing

Dislikes

Activities are very less, kind of Birthday wishes,work anniversary,Christmas celebration or other festivals celebration Independence day or Republic day celebration decorations missing

Work Details

Work related travel: This job involves Travel Within Country.

Likes

Nothing as such

Dislikes

There is no job security in Synergy department (Vehicle Loan) in IndusInd Bank, branch people are not supportive in providing leads, management led by RSM Mr Samrat Chakraborty and ASM Mr Smarajit Bhar is extremely toxic as they will continuously pressurise to resign forcefully from the organisation if anyone does not achieve the sales target every month and the sales target provided by the management is beyond expectations, the practices followed inside is extremely faulty. Request to please do not join the vehicle loan department in IndusInd Bank....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Likes

The challenges presented in my role push me to constantly learn and develop new skills. Working with a diverse team of colleagues allows for different perspectives and collaborative problem-solving

Dislikes

salary and benefits : Being underpaid for the work you perform can cause you to become unhappy.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Shift timings is flexible. Other than nothing

Dislikes

Worst. Attendance not regularise if you're not eligible for incentive. Except 2nd Saturday all days are working including month end Sunday and some government holidays also. Harsh words used by SM. Bank policy is tough. You need survival skill to work in this organisation

Likes

You will learn to fight here ,and will know how to raise your voice . You will also learn how to insult and humilate others.

Dislikes

Biggest dislike is vc from 9 to 12 then midday vc 2-4 for hour then 5-7 in evening. People don't work here but always discuss to do work. Even the management knows everything but still going like this. Service is terrible.ex a pvt ltd ca holder has applied 12 times for debit card in last 2 years but bank is unable to issue him debit card due to banks technical issue.

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.